Dermalogica FAQs | Comparably
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When Dermalogica meets skin, skin health is redefined. Dermalogica is the number one choice of skin care professionals and consumers worldwide. read more
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Dermalogica FAQs

Dermalogica's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 89 most popular questions Dermalogica receives.

Frequently Asked Questions About Dermalogica

  • Most Dermalogica products are gluten free. However, if you are gluten intolerant or celiac, we recommend avoiding Extra Firming Booster.

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  • Dermalogica is cruelty free and does not engage in any type of animal testing. Dermalogica is Leaping Bunny approved.

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  • Products containing SPF and Acne actives will have an expiration date on the bottle. Once the product reaches the date stamped on the packaging, it should no longer be used. Otherwise, please refer to the Open Jar Label on the product.

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  • To cancel or possibly make changes to an order, you can call customer serviceat 800.345.2761 or email us [email protected]

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  • The Sponge Cloth has been discontinued to make way for our innovations.

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  • Yes, we are happy to send you up to four one-time use samples.

    Please submit your sample request including your shipping address to [email protected]. Samples will ship out in 1-2 weeks. Thank you so much for your interest in Dermalogica! :)

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  • Post Shave Balm has been discontinued to make way for our innovations.

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  • Our Live Chat hours are Monday-Friday 6 am to 10 pm Pacific Standard Time. You also have the option to call us at800.345.2761 or send us an email.

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  • Invigorating Shave Gel has been discontinued to make way for our new innovations.

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  • Breakout Clearing Daytime Treatment has been discontinued to make way for our new innovations. For teen breakouts, try Breakout Clearing Booster.

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  • Dermalogica phased parabens out of most products due to consumer demand.

    The Final Report on the Safety Assessment of parabens indicates that, the parabens are non-toxic, non mutagenic, non carcinogenic, practically non irritating and non sensitizing in the human population with normal skin. The overall conclusion is that parabens are safe to use in cosmetic products at the concentrations generally used. One source states that, To date, numerous studies have recently provided new data on parabens suggesting no adverse hormonal effect on the body.

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  • Stress Relief Treatment Oil has been discontinued to make way for innovations.

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  • Redness Relief Primer SPF 20has been discontinued to make way for new innovations. Instead, try Skin Perfect Primer.

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  • Below is a list of products that contain soy:

    Glycine Soja (Soybean) Oil

    Skin Hydrating Masque

    MultiVitamin Power Exfoliant

    UltraSmoothing Eye Serum

    Precleanse Balm

    MultiVitamin Thermafoliant

    Glycine Soja (Soybean)

    Power Rich

    AGE Smart Complex

    Dynamic Skin Recovery SPF50

    Glycine Soja (Soybean) Seed Extract

    Body Microfoliant

    MultiVitamin Thermafoliant

    Glycine Soja (Soybean) Sterols

    Precleanse Balm

    Dermalogica is dedicated to maintaining the accuracy of the ingredient lists on this website. However, because ingredients are subject to change, we cannot guarantee that these lists are complete, up-to-date and/or error-free. For an accurate listing of ingredients in each product, please refer to your product packaging.

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  • Essential Cleansing Solution has been discontinued to make way for innovations. For dry skin, try Intensive Moisture Cleanser.

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  • Daily Microfoliant is gentle, for all skin types, and brightens the skin while preventing breakouts. It has Phytic Acid and Salicylic Acid.

    Daily Superfoliant is for normal to aging skin. It detoxes the pores with charcoal, 3 type of enzymes and Lactic Acid and Malic acid. It is an anti-pollution treatment product.

    Both are powder formulas that can be used every day. However, they are chemically very different.

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  • Ultra Sensitive Tint SPF 30 has been discontinued to make way for new innovations. Instead, try Skin Perfect Primer SPF 30 or Sheer Tint SPF 20.

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  • Dermalogicas anti-diversion efforts are coordinated through our General Counsel. If you have questions, please feel free to contact us directly at [email protected].

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  • Active Moist

    Sheer Tint SPF20 Moisturizers

    Skin Perfect Primer SPF30

    Soothing Eye Makeup Remover

    MultiVitamin Power Serum

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  • There are lots of ways to earn points with Dermalogica Rewards. Aside from product purchase, you can also earn points by writing product reviews, referring friends and interacting with us on social media. See below for all the ways you can earn points! Dont forget, you can earn 50 points just by signing up today!

    no. of points

    join Dermalogica rewards

    50 points

    make a purchase

    1 point per $1 spent

    sign up for email updates

    50 points

    write a product review

    50 points per review

    purchase a skin treatment at a concept space

    1 point per $1 spent

    get a face mapping skin analysis at a concept space

    25 points

    refer a friend

    50 points

    connect Facebook

    25 points

    connect Twitter

    25 points

    join Auto-Replenish

    2 points per $1 spent

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  • This product has been discontinued to make way for our innovations.

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  • We are happy to help. Please contact us [email protected] or800.345.2761 so that we can find a solution for you.

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  • Thank you for your interest in Dermalogica. The following is a list of ingredients that are derived from the sea and used in certain products:

    Marine Derived ingredients and the products they are in:Alaria Esculenta Extract Overnight Repair SerumAlgin Contour Masque Hydrablur

    Alisma Plantago Aquatica Extract Hyaluronic Acid IonActive

    Ascophyllum Nodosum Extract C-12 Pure Bright Serum Pigment Correction Serum UltraSmoothing Eye Serum

    Asparagopsis Armata Extract UltraSmoothing Eye Serum

    Carrageenan Skin Hydrating Masque

    Chlorella Vulgaris Extract Skin Hydrating Booster Retinol 1% IonActive

    Chondrus Crispus (Carrageenan) Extract MultiVitamin Power Recovery Masque MultiVitamin Hand & Nail Treatment

    Fucus Vesiculosus Extract Plankton Masque

    Dermalogica is dedicated to maintaining the accuracy of the ingredient lists on this website. However, because ingredients are subject to change, we cannot guarantee that these lists are complete, up-to-date and/or error-free. For an accurate listing of ingredients in each product, please refer to your product packaging.

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  • Clearing Mattifier was discontinued to make way for our innovations. For oily skin and pores, try Age Bright Clearing Serum.

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  • Extra Firming Booster has been discontinued to make way for our innovations. To firm and fight aging, try Bio Lumin C Serum.

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  • The following is a list of products to avoid if you have a nut allergy:

    Aesculus Hippocastanum (Horse Chestnut) Seed Extract

    MediBac Clearing Complex

    Oil Free Matte SPF30

    Oil Control Lotion

    Post-Shave Balm

    Overnight Clearing Gel

    Oil Free Massage Base

    Sebum Clearing Masque

    Clearing Mattifier

    Cupressus Sempervirens Leaf/Nut/Stem Oil

    HydraBlur Primer

    Aleurites Moluccana (Kukui) Seed Oil

    Skin Regenerating Cream

    Age Reversal Eye Complex

    Retinol Eye Concentrate

    Energizing Oil

    Clean Massage Oil Base

    Power Rich

    Precleanse

    Almond Oil PEG-6 Esters

    Overnight Clearing Gel

    Butyrospermum Parkii (Shea) Butter

    Intensive Eye Repair

    Ultra Rich Body Cream

    Nightly Lip Treatment

    Super Rich Repair

    Soothing Shave Cream

    Renewal Lip Complex

    Butyrospermum Parkii (Shea) Butter Extract

    Phyto Replenish Oil

    Butyrospermum Parkii (Shea) Butter Unsaponifiables

    Nightly Lip Treatment

    Ginkgo Biloba Leaf Extract

    Intensive Eye Repair

    Enzymatic Sea Mud Pack

    MultiVitamin Hand & Nail Treatment

    Daily Microfoliant

    Intensive Moisture Balance

    Juglans Regia (Walnut) Seed Extract

    Sheer Tint SPF 20 (Light, Medium, Dark)

    Juglans Regia (Walnut) Shell Powder

    Body Microfoliant

    PEG-60 Almond Glycerides

    UltraSmoothing Eye Serum

    MediBac Clearing Complex

    Dermalogica is dedicated to maintaining the accuracy of the ingredient lists on this website. However, because ingredients are subject to change, we cannot guarantee that these lists are complete, up-to-date and/or error-free. For an accurate listing of ingredients in each product, please refer to your product packaging.

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  • Close Shave Oil has been discontinued to make way for our new innovations.

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  • This product has been discontinued to make way for our innovations.

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  • Facial Oils can benefit dry, dull skin skin. Phyto Replenish Oil, Bio Lumin C Serum or Overnight Repair Serum are all great options for facial oils.

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  • Skin Smoothing Cream is our medium weight moisturizer. It is very hydrating, buildable and most all skin types can use it. The new formula has the same great features as the original formula but with new technology to offer longer continuous hydration!

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  • Only a doctor can treat and diagnose Rosacea. That being said, our Ultra Calming products may help with the symptoms associated with Rosacea. Like redness, irritation, etc.

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  • BioLumin-C Serum brightens, firms, resurfaces, and fights free radical damage. It prevents and corrects fine lines and wrinkles and it combats hyper pigmentation. Use it as a serum step after toner and before moisturizer.Whats important is how much vitamin C is delivered to the skin. BioLumin C contains 4.7% of super-stable vitamin C, which has been scientifically proven to deliver three times the amount of vitamin C when versus leading competitor.

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  • Breakout Clearing Booster is a spot treatment that treats breakouts and prevents acne scars (PIH).It is also very hydrating, so it won't dry your skin out.

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  • Dynamic Skin Recovery is a medium weight moisturizer, age fighter and SPF all in one. This can be your year round day cream. SPF is the number one way to prevent aging!

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  • Our toners hydrate the skin. Multi Active Toner is a hydrating mist made for all skin types. It is your toner step. It refreshes with cucumber and lavender and preps your skin to better absorb moisturizer.

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  • Hyaluronic Acid hydration to the skin. Skin Hydrating Booster is our hyaluronic acid serum. You can pat it onto the skin under moisturizer, or mix it with moisturizer. It is even safe for the eye area.

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  • Skin Perfect Primer SPF 30 is your last step in skin care and first step in makeup. It fights aging and offers UV protection. It contains crushed pearl powder to provide an iridescent glow. It is also quite moisturizing, but should be used on top of a moisturizer.

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  • Active Moist is a light weight moisturizer that is very hydrating without being greasy. Oil Free Matte SPF 30 is also a great option.

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  • Antioxidant Hydramist is a toner that prevents aging without oil. Mist it on to firm, hydrate and fight aging. You can start to use it in your 20s and 30s to prevent aging and continue to use it after to combat aging.

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  • Multivitamin Power Recovery Masque is a creamy mask that nourishes the skin with moisture, brightens dark spots, and helps to treat fine lines. Use it three times a week for best results.

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  • Age Bright Clearing Serum targets current breakouts and brighten post inflammatory hyper pigmentation (PIH), which refers to the dark marks left behind by acne. It treats breakouts with Salicylic Acid and brightens PIH with naicinamide.

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  • Lactic Acid hydrates, brightens and exfoliates. It is great to combat the signs of aging. Skin Resurfacing Cleanser is our treatment cleanser from the AGE Smart Segment line. It contains 5 % Lactic Acid to exfoliate, hydrate and brighten. It is not for sensitive skin. Avoid the eye area and start by using it every other day as your skin builds its tolerance.

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  • Super Rich Repair is our richest moisturizer. It has the texture of a salve. It repairs the signs of aging, stimulates collagen production and deeply nourishes the skin.

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  • Stress Positive Eye Lift is an eye mask step. Use it whenever you need a boost to firm, depuff and hydrate. For best results, follow with Multivitamin Power Firm.

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  • Ultra Calming Cleanser is a gel-cream cleanser. It is deeply nourishes and calming, but still gives the feeling of clean skin. You can apply and remove with a washcloth or with water. It is safe for the eye area.

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  • Pre-Shave Guard has been discontinued to make way for our new innovations.

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  • After Sun Repair has been discontinued to make way for our innovations.For sensitized skin, try Calm Water Gel.

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  • Blackhead Clearing Fizz Mask helps to treat blackheads and clogs in the pore. It has sulfur to dry out impurities and clays to control oil. It also has ginger and turmeric to prevent inflammation on the skin.

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  • Environmental Control Deodorant has been discontinued.

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  • Concealing Spot Treatment has been discontinued to make way for new innovations. For breakouts, try Age Bright Spot Fader.

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