Dhl International Competitors | Comparably
Provider of express delivery and logistics services. The company's express delivery and logistics services include air freight, ocean freight, road and rail freight, aid and relief services, warehousing and distribution, customs services, supply chain, express mail, parcel and e-commerce, online shipping, shipment monitoring and order tracking for clients. read more
EMPLOYEE
PARTICIPANTS
11
TOTAL
RATINGS
213

Dhl International Competitors

Dhl International competitors include XPO, FedEx, PayPal, UPS and EasyPost. Dhl International ranks 1st in Employee Net Promoter Score on Comparably vs its competitors. See below how Dhl International compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th

See Dhl International Culture vs Competitors:

Dhl International Competitors
RankCompanyScore
1XPO75
2FedEx70
3PayPal70
4Dhl International67
5UPS64
6EasyPost40
Product Quality Score Comparison

Dhl International Ranks 4th in Product Quality Score

10 Customers rate Dhl International's Product Quality Score a 3.1/5, which ranks it 4th against its competitors, below UPS.

  1. 1st
    FedEx
    3.6 / 5
  2. 2nd
    PayPal
    3.5 / 5
  3. 3rd
    UPS
    3.1 / 5
  4. 4th
    Dhl International
    3.1 / 5
  5. 5th
    XPO
    2.4 / 5
  6. 6th
    EasyPost
    1.9 / 5
Product Quality Score Comparison
RankCompany Score
1FedEx72
2PayPal70
3UPS62
4Dhl International62
5XPO49
6EasyPost39
NPS Comparison

Dhl International Ranks 4th in Net Promoter Score

16 Customers rate Dhl International's Net Promoter Score a -6, which ranks it 4th against its competitors, below UPS. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Dhl International to a friend?”.

  1. 1st
    FedEx
    19
  2. 2nd
    PayPal
    9
  3. 3rd
    UPS
    0
  4. 4th
    Dhl International
    -6
  5. 5th
    XPO
    -38
  6. 6th
    EasyPost
    -48
NPS Comparison
RankCompany Score
1FedEx19
2PayPal9
3UPS0
4Dhl International-6
5XPO-38
6EasyPost-48
Pricing Score Comparison

Dhl International Ranks 4th in Pricing Score

8 Customers rate Dhl International's Pricing Score a 2.9/5, which ranks it 4th against its competitors, below UPS.

  1. 1st
    TIED
    FedEx
    3.4 / 5
  2. 1st
    TIED
    PayPal
    3.4 / 5
  3. 3rd
    UPS
    3 / 5
  4. 4th
    Dhl International
    2.9 / 5
  5. 5th
    XPO
    2.2 / 5
  6. 6th
    EasyPost
    1.9 / 5
Pricing Score Comparison
RankCompany Score
1FedEx68
1PayPal68
3UPS60
4Dhl International58
5XPO45
6EasyPost39
Customer Service Comparison

Dhl International Ranks 4th in Customer Service

8 Customers rate Dhl International's Customer Service a 2.9/5, which ranks it 4th against its competitors, below UPS.

  1. 1st
    FedEx
    3.5 / 5
  2. 2nd
    PayPal
    3.3 / 5
  3. 3rd
    UPS
    3 / 5
  4. 4th
    Dhl International
    2.9 / 5
  5. 5th
    XPO
    2.1 / 5
  6. 6th
    EasyPost
    1.9 / 5
Customer Service Comparison
RankCompany Score
1FedEx70
2PayPal66
3UPS60
4Dhl International58
5XPO42
6EasyPost38
Overall Culture Score Comparison

Dhl International Ranks 4th in Overall Culture Score

11 Employees rate Dhl International's Overall Culture a 67/100, which ranks it 4th against its competitors, below PayPal. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    XPO
    75 / 100
  2. 2nd
    FedEx
    70 / 100
  3. 3rd
    PayPal
    70 / 100
  4. 4th
    Dhl International
    67 / 100
  5. 5th
    UPS
    64 / 100
  6. 6th
    EasyPost
    40 / 100
Overall Culture Score Comparison
RankCompany Score
1XPO75
2FedEx70
3PayPal70
4Dhl International67
5UPS64
6EasyPost40
eNPS Comparison

Dhl International Ranks 1st in Employee Net Promoter Score

11 Employees rate Dhl International's Employee Net Promoter Score a 37, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Dhl International to a friend?”.

  1. 1st
    Dhl International
    37
  2. 2nd
    XPO
    21
  3. 3rd
    FedEx
    6
  4. 4th
    PayPal
    4
  5. 5th
    UPS
    -11
  6. 6th
    EasyPost
    -60
eNPS Comparison
RankCompany eNPS
1Dhl International37
2XPO21
3FedEx6
4PayPal4
5UPS-11
6EasyPost-60
Gender Score Comparison
Not Enough Ratings To Rank Dhl International
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Diversity Score Comparison
Not Enough Ratings To Rank Dhl International
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