
At DHL 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of DHL's KPIs and OKRs is essential for its success. Out of 13 DHL employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at DHL is responsible for ensuring his subordinates accomplish objectives using key performance indicators. DHL employees shared they generally receive helpful feedback every week or never, while 25% of DHL employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.