DHL Culture | Comparably
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DHL Claimed Company
DHL is the world's leading logistics company present in over 220 countries and territories across the globe. read more
EMPLOYEE
PARTICIPANTS
1038
TOTAL
RATINGS
6732

DHL Company Culture

DHL Culture

This score is derived from employee ratings & reviews
3.6/5
DHL's Overall Culture is rated C+

Top Rated Culture Dimensions

DHL CEO

Top 30%Top 30% of Similar Size Companies
Greg Hewitt DHL's CEO
Greg Hewitt
75 /100

Diversity at DHL

Bottom 30%Bottom 30% of Similar Size Companies
C-

Diverse employees at DHL have rated Team, Work Culture, and Manager as the highest categories they have scored

Women at DHL

Bottom 25%Bottom 25% of Similar Size Companies
D+

Women at DHL have rated CEO Rating, Work Culture, and Manager as the highest categories they have scored

DHL eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies

Recommend to a Friend?

22

DHL employees are 22% more likely to recommend DHL as a great place to work

50%Promoters
22%Passives
28%Detractors

Working at DHL

Working at DHL is rated average by 1038 employees, across various culture dimensions. DHL employees are most satisfied about CEO Rating, Outlook, and Executive Team categories, putting DHL’s culture in the Top 50% compared to similar sized companies on Comparably. See below in detail how working at DHL was rated by employees.

Overall Company Culture at DHL

C+

Overall Company Culture at DHL is rated C+

Last updated 2 days ago

Top
50%

DHL ranks in the Top 50% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1038 Employees

View Results
0
20
40
60
80
100
Operations
75
Operations75
Customer Support
70
Customer Support70

DHL Employee Reviews

Out of 622 DHL employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping DHL improve their work culture.

80%
20%
Positive Reviews80%
Constructive Feedback20%

Positive Reviews From DHL Employees

  • What do you like best about the leadership team?
    I'm of a neutral position as of now.
  • What did you like most about the interview process?
    Very streamlined, easy to follow through and transparent.
  • What are some of the best things about your team?
    Colleagues are mostly nice and helpful. Superiors unfortunately are rather the opposite.

Constructive Feedback From DHL Employees

  • What does the leadership team need to get better at?
    Learning policies and communicating them to employees
  • What do your coworkers need to improve and how could you work together better?
    More cooperation with each other
  • What do your coworkers need to improve and how could you work together better?
    More efficient meetings, no beating around the bushes and provide proper training and guidance.

DHL Company Information

DHL Company Overview

DHL is the world's leading logistics company present in over 220 countries and territories across the globe.

DHL was founded in 1969 and its current CEO is Greg Hewitt. Since its inception 57 years ago, DHL has grown to 468724 employees.

DHL Mission, Vision & Values

DHL Vision Statement

To be The Logistics Company for the World.

Headquarter53113
Germany
Websitewww.logistics.dhl/us-en/home.html
Founding Date1969
Company StatusPrivate
Jobswww.logistics.dhl/us-en/home/careers.html
Social Sites

DHL Competitors

DHL competitors include TNT, FedEx, Landmark Global Inc., and Neovia Logistics. DHL ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how DHL compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    TNT's Logo
    TNT
    4.1/5
  2. #2
    FedEx's Logo
    FedEx
    3.9/5
  3. #3
    DHL's Logo
    DHL
    3.6/5
  4. #4
    Landmark Global Inc. Logo
    Landmark Global Inc.
    2.6/5
  5. #5
    Neovia Logistics' Logo
    Neovia Logistics
    2.6/5
  • Culture Video

DHL Employees

DHL has 468724 employees. 1038 employees at DHL have reviewed DHL across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 1038 DHL employees give their leadership a grade of C+, or Top 50% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at DHL are generally satisfied with their total compensation at DHL, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at DHL are pleased with their team. 1038 Participants grade the quality of their coworkers a C. The majority believe the meetings at DHL are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at DHL believe the environment at DHL is positive. Most Participants believe the pace of work at DHL is comfortably fast. About 55% of the employees at DHL work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at DHL are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
DHL employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at DHL report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at DHL have 1 meeting
Meetings
A Day in the Life
81% of DHL employees look forward to interacting with their team every day
Coworkers
A Day in the Life
DHL employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
62% of DHL employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
DHL employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
76% of DHL employees call their work environment positive
Environment

Joining DHL - Employee Onboarding

The prevailing opinion from employees about joining DHL is that the company was somewhat prepared on their first day. DHL employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

DHL KPIs and OKRs

At DHL 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of DHL's KPIs and OKRs is essential for its success. Out of 13 DHL employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.

AnswerPercent
Yes85%
No15%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?

DHL Salaries

How much does DHL pay?

How much do people at DHL get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at DHL is $101,450, or $48 per hour, while the estimated median salary is $112,568, or $54 per hour.

At DHL, the highest paid job is a Director of Engineering at $169,266 annually and the lowest is an Admin Assistant at $45,482 annually. Average DHL salaries by department include: Sales at $212,456, IT at $88,637, Finance at $72,666, and Marketing at $148,410. Half of DHL salaries are above $112,568.

330 employees at DHL rank their Compensation in the Bottom 45% of similar sized companies (based on 977 ratings) while 310 employees at DHL rank their Perks And Benefits in the Top 50% of similar sized companies (based on 323 ratings).

Last updated months ago.

1st Percentile
$66k
$66k1st Percentile
20th Percentile
$89k
$89k20th Percentile
40th Percentile
$109k
$109k40th Percentile
60th Percentile
$181k
$181k60th Percentile
80th Percentile
$230k
$230k80th Percentile
100th Percentile
$328k
$328k100th Percentile
$101,450*
Average Compensation
$112,568*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

DHL Salaries by Department

Explore DHL Salaries

Diversity & Inclusion at DHL

Diverse employees at DHL score the company 71/100 across various culture categories, placing DHL in the Bottom 30% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at DHL across various culture dimensions.

Ranked Culture the Highest

Women 76/100
Department - Operations
Men 74/100
Department - Operations
Diverse Employees 73/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men 48/100
Tenure - 2 to 5 Years
Diverse Employees 72/100
Department - Customer Support

DHL PTO

DHL's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is DHL's 2nd most important benefit besides Healthcare when ranked by employees, with 43% of employees saying it is the most important benefit. DHL's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy43%
Office Meals0%
401k Contribution57%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo27%
$1000 -$1500/mo9%
$500 -$1000/mo18%
Less than $500/mo46%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

DHL Careers

DHL Jobs

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Overview of Candidates Interested in DHL on Comparably

Candidates By Department

Operations
35%
All Industries
19%
Customer Support
10%
Admin
10%
Engineering
6%
Other
19%

Candidates By Location

New York City
13%
Los Angeles
10%
Atlanta
3%
Fort Wayne
3%
Akron
3%
Other
68%

Frequently Asked Questions regarding DHL

Who is the CEO of DHL?

DHL CEO is Greg Hewitt, their score by employees is 75

What is DHL eNPS?

The eNPS for DHL is 22

What is the salary for Lead Engineer in DHL?

Lead Engineer average salary in the US is 130k

What are the salaries in the Customer Support in DHL?

The average salaries for Customer Support in DHL is 60k

How many employees work in DHL?

DHL has 468724 employees

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