Discount Tire – Management and full-time employees overwork the service techs. They don't care about us. Heavy labor for little pay. | Comparably

Discount Tire – Management and full-time employees overwork the service techs. They don't care about us. Heavy labor for little pay.

Discount Tire Claimed Company
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Management and full-time employees overwork the service techs. They don't care about us. Heavy labor for little pay.

What's going wrong and how can it be improved?

Service times are too long. Customers can wait about 1-2 hours due to the disorganization

What are some of the best things about your team?

There are no pros from management but the service techs are easy to get along with

What does the leadership team need to get better at?

Helping to make the store run smoothly and efficiently rather than sitting in the office on their phone

What needs to change to make the company culture better?

Management needs a retraining on how to make the bays run smoother by trusting that their employees will do their job rather than micromanaging.

Why do you feel undervalued and what would make you feel better about your compensation?

People are easily replaceable despite what they bring to the team. There are those who dont do anything and get paid higher. Expected to lead the bays but management doesnt teach you anything. Working 50 hours a week for 13.50. Request paid vacation but the manager doesnt put in your PTO

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