Discount Tire Employee Reviews
Out of 438 Discount Tire employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Discount Tire improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at Discount Tire compared to all other departments at the company. The Sales team offered the most constructive feedback, with 14% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Extending trust. Not micromanaging, collaboration and recognition.
Motivating and working with the new workers and teaching them the right things all the assistant manager are great and help but all complain about jeremy the store manager because hes constantly getting upset and jeremy gets upset when you dont stay later than when your scheduled
Communication and not doing things on a hurry
They need to get their executives more involved. And eliminate favoritism.
Have Human Resources monitor the regional managers
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like for the amount of work and the type of work that we do deserves more compensation. Being able to afford a house and to live comfortably is my main priority and I feel like you don't get that until you reach the Senior/ General manager level.
I feel like the work I do deserves more pay
If they paid me more or hired more technicians.
Being able to move up faster especially if you know your information and have proved your self capable of the next position
Need to fix the system we receive raises on its broken needs work
What do your coworkers need to improve and how could you work together better?
HR and executives need to work on team building activities. There is a bigger interest in finding someone to blame than solving issues
What needs to change to make the company culture better?
Old way of thinking, getting rid of the people that want to remain stuck in thier ways and pointing fingers to protect thier outdated positions
Manager needs to start motivating the employees or start looking for good/experienced people to hire instead of just anyone
Eliminate the leadership structure in IT and return to the true core values. Have true culture keepers and encourage them by showing that the executives are not just saying the words but living and promoting them
Better pay, better vacation time, less hours, more help stop under staffing
Review from Sales Dept
Management needs a retraining on how to make the bays run smoother by trusting that their employees will do their job rather than micromanaging.
What would you improve about your company's interview process?
Look for people who seem dedicated
What's going wrong and how can it be improved?
Service times are too long. Customers can wait about 1-2 hours due to the disorganization
I want to say value me more than the customer but that will never happen as I am expendable my skills are easy but my work ethic is not, this is what discount fails to recognize
Review from Sales Dept
Negative energy from management, unrealistic expectations, hypocrisy, long day with only a 30 minute break
Review from Sales Dept
Lack of challenges, innovation and training.
They need to focus on people not UPMH
Review from Sales Dept
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