-44
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Dish Network
Marketing or Exec? Claim Your Free Account
About Dish Network's Brand
Brand at a Glance
79%
Customer Loyalty
2.6/5
Product Quality
2.2/5
Pricing
2.4/5
Customer Service
Dish Network CMO
Jay Roth
Mr. Jay Roth has been the Chief Marketing Officer and Senior Vice President at DISH Network Corporation since 2016. Mr. Roth leads the Marketing organization for DISH, overseeing national marketing, advertising, analytics and consumer insights efforts. Prior to joining DISH in 2016, he spent more than two decades overseeing marketing initiatives in the financial services industry. He led customer acquisition, retention and engagement strategies for JPMorgan Chase's consumer banking division, where his team produced a 10 percent compounded growth rate over the last five years. Over that time, he built a reputation as a data-driven, results-oriented marketer. Additionally, he redesigned Chase's customer on boarding program to spur product utilization and lower the company's costs. Before Chase, he held increasingly senior roles for Bank One, ultimately managing acquisition and retention efforts across the bank's Auto, Mortgage and Home Equity divisions. He holds a patent for the Mortgage Cash Back Program, which financially rewards eligible mortgage customers who hold multiple accounts with their institution. Mr. Roth earned his Bachelor's degree from the University of Dayton, where he served three years as Captain of the baseball team.
Dish Network NPS
Dish Network's Net Promoter Score (NPS) is a -44 with 24% Promoters, 8% Passives, and 68% Detractors. Net Promoter Score tracks whether Dish Network's customers would recommend using the product based on a scale of -100 to 100.
Dish Network Overall NPS
| 24% | Promoters |
|---|---|
| 8% | Passives |
| 68% | Detractors |
Dish Network NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2025 -41 | Mar 2025 | -41 |
May 2025 -41 | May 2025 | -41 |
Jun 2025 -41 | Jun 2025 | -41 |
Jul 2025 -41 | Jul 2025 | -41 |
Aug 2025 -43 | Aug 2025 | -43 |
Sep 2025 -44 | Sep 2025 | -44 |
Nov 2025 -44 | Nov 2025 | -44 |
Dec 2025 -44 | Dec 2025 | -44 |
Jan 2026 -43 | Jan 2026 | -43 |
Mar 2026 -44 | Mar 2026 | -44 |
Apr 2026 -43 | Apr 2026 | -43 |
May 2026 -43 | May 2026 | -43 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Dish Network NPS by Gender
Female customers rated Dish Network's NPS 16 points higher than Male customers.
Male
-63
Dish Network's NPS was rated -63 by Male customers on Comparably.
14%
Promoters
9%
Passives
77%
Detractors
Female
-47
Dish Network's NPS was rated -47 by Female customers on Comparably.
23%
Promoters
7%
Passives
70%
Detractors
Dish Network NPS by Ethnicity
Dish Network's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -75 | Caucasian | -75 |
Hispanic or Latino -1 | Hispanic or Latino | -1 |
African American/Black 10 | African American/Black | 10 |
Asian or Pacific Islander 60 | Asian or Pacific Islander | 60 |
Other -88 | Other | -88 |
Dish Network NPS by Age
Dish Network's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
Dish Network NPS by Usage
Dish Network's NPS was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -50 | Less than 1 Year | -50 |
1 to 2 Years -32 | 1 to 2 Years | -32 |
2 to 5 Years -18 | 2 to 5 Years | -18 |
5 to 10 Years -65 | 5 to 10 Years | -65 |
Over 10 Years -69 | Over 10 Years | -69 |
Dish Network Customer Reviews
Out of the 33 Dish Network customer reviews 9 were positive and 24 were constructive. Dish Network customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Dish Network Customer Loyalty
79%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
79% of Dish Network users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Dish Network Customer Loyalty Score by Gender
Female customers rated Dish Network's Customer Loyalty score 5% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Dish Network.
Male
78%
Yes
Female
83%
Yes
Dish Network Customer Loyalty Score by Ethnicity
Dish Network's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Dish Network.
74
out of 100
Caucasian
87
out of 100
Hispanic or Latino
100
out of 100
African American/Black
82
out of 100
Asian or Pacific Islander
89
out of 100
Other
Dish Network Customer Loyalty Score by Age
Dish Network's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Dish Network.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 70% | 18-25 | 70% |
26-30 82% | 26-30 | 82% |
31-35 100% | 31-35 | 100% |
36-40 74% | 36-40 | 74% |
41-45 100% | 41-45 | 100% |
46-50 89% | 46-50 | 89% |
51-55 68% | 51-55 | 68% |
56-60 78% | 56-60 | 78% |
61-65 89% | 61-65 | 89% |
66+ 78% | 66+ | 78% |
Dish Network Customer Loyalty Score by Usage
Dish Network's Customer Loyalty score was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Dish Network Customer Loyalty Score by Industry
Dish Network's Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Consulting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Dish Network Product Quality
2.6/5
Dish Network has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Dish Network's overall Product Quality score rated by its users and customers.
Dish Network Product Information
Dish Network’s product quality score is a 2.6 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Dish Network's product the highest. Reviewers from the Aerospace and Aviation industry rated Dish Network the lowest at 2.
- Website
- http://www.dish.com
- Company Size
- 10,000+ Employees
Industry
Tech
Business Services
Consumer Services
Content
Media
Sports & Entertainment
Quick Insights into Dish Network Product Quality
Dish Network's Product Quality score was rated highest by customers ages 31-35, and rated lowest by customers from the Professional Services industry.
Sign Up to unlock insights into how customers have ranked Dish Network's Product Quality.
Ranked Dish Network Product Quality the Highest
Ranked Dish Network Product Quality the Lowest
Dish Network Product Quality Score by Gender
Female customers rated Dish Network's Product Quality score 0.2 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Dish Network.
Male
2.2/5
Female
2.4/5
Dish Network Product Quality Score by Ethnicity
Dish Network's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Dish Network.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Hispanic or Latino 3.1 | Hispanic or Latino | 3.1 |
African American/Black 2.9 | African American/Black | 2.9 |
Asian or Pacific Islander 4.3 | Asian or Pacific Islander | 4.3 |
Other 1.8 | Other | 1.8 |
Dish Network Product Quality Score by Age
Dish Network's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Dish Network.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.6 | 18-25 | 3.6 |
26-30 3.9 | 26-30 | 3.9 |
31-35 4.4 | 31-35 | 4.4 |
36-40 1.7 | 36-40 | 1.7 |
41-45 3.4 | 41-45 | 3.4 |
46-50 3.2 | 46-50 | 3.2 |
51-55 1.9 | 51-55 | 1.9 |
56-60 2.7 | 56-60 | 2.7 |
61-65 1.7 | 61-65 | 1.7 |
66+ 1.9 | 66+ | 1.9 |
Dish Network Product Quality Score by Usage
Dish Network's Product Quality score was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Dish Network Product Quality Score by Industry
Dish Network's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Professional Services industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Dish Network Pricing
Dish Network ROI & Value For Money
2.2/5
Dish Network has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Dish Network's overall ROI score rated by its users and customers.
Dish Network Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Architecture and Planning industry think that they had the lowest ROI from Dish Network.
Quick Insights into Dish Network ROI
Dish Network's ROI score was rated highest by customers ages 31-35, and rated lowest by customers from the Professional Services industry.
Sign Up to unlock insights into how customers have ranked Dish Network's ROI score.
Ranked Dish Network ROI the Highest
Ranked Dish Network ROI the Lowest
Dish Network ROI Score by Gender
Female customers rated Dish Network's ROI score 0.3 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Dish Network.
Male
1.8/5
Female
2.1/5
Dish Network ROI Score by Ethnicity
Dish Network's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Dish Network.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.7 | Caucasian | 1.7 |
Hispanic or Latino 2.5 | Hispanic or Latino | 2.5 |
African American/Black 3.1 | African American/Black | 3.1 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Other 1.5 | Other | 1.5 |
Dish Network ROI Score by Age
Dish Network's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Dish Network.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3 | 18-25 | 3 |
26-30 3.6 | 26-30 | 3.6 |
31-35 4.2 | 31-35 | 4.2 |
36-40 2 | 36-40 | 2 |
41-45 3.4 | 41-45 | 3.4 |
46-50 2.9 | 46-50 | 2.9 |
51-55 1.8 | 51-55 | 1.8 |
56-60 2.5 | 56-60 | 2.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Dish Network ROI Score by Usage
Dish Network's ROI score was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Dish Network ROI Score by Industry
Dish Network's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Professional Services industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Dish Network Customer Satisfaction (CSAT)
Dish Network Customer Satisfaction (CSAT) Score
31 / 100
Dish Network has an overall Customer Satisfaction score of 31 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
20%
Satisfied
11%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
17%
Very Dissatisfied
41%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Dish Network Customer Satisfaction
Dish Network's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers from the Professional Services industry.
Sign Up to unlock insights into how customers have ranked Dish Network's Customer Satisfaction.
Ranked Dish Network Customer Satisfaction the Highest
Ranked Dish Network Customer Satisfaction the Lowest
Dish Network Customer Satisfaction Score by Gender
Female customers rated Dish Network's Customer Satisfaction score 3 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Dish Network.
24 / 100
MaleVery Satisfied | 14% | |
|---|---|---|
Satisfied | 10% | |
Neither Satisfied nor Dissatisfied | 10% | |
Dissatisfied | 15% | |
Very Dissatisfied | 51% |
27 / 100
FemaleVery Satisfied | 20% | |
|---|---|---|
Satisfied | 7% | |
Neither Satisfied nor Dissatisfied | 7% | |
Dissatisfied | 28% | |
Very Dissatisfied | 38% |
Dish Network Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Dish Network's Customer Satisfaction (CSAT) score was rated 18% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Dish Network.
18 / 100
Very Satisfied
10%
Satisfied
8%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
22%
Very Dissatisfied
52%
CSAT according to Hispanic or Latino
Dish Network's Customer Satisfaction (CSAT) score was rated 58% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Dish Network.
58 / 100
Very Satisfied
29%
Satisfied
29%
Neither Satisfied nor Dissatisfied
28%
Dissatisfied
0%
Very Dissatisfied
14%
CSAT according to African American/Black
Dish Network's Customer Satisfaction (CSAT) score was rated 60% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Dish Network.
60 / 100
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
20%
Very Dissatisfied
10%
CSAT according to Asian or Pacific Islander
Dish Network's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Dish Network.
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Dish Network's Customer Satisfaction (CSAT) score was rated 12% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Dish Network.
12 / 100
Very Satisfied
6%
Satisfied
6%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
63%
Dish Network Customer Satisfaction Score by Age
Dish Network's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Dish Network.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 60% | |||||||||||||||
| 26-30 | 80% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 17% | |||||||||||||||
| 41-45 | 67% | |||||||||||||||
| 46-50 | 60% | |||||||||||||||
| 51-55 | 21% | |||||||||||||||
| 56-60 | 40% | |||||||||||||||
| 61-65 | 4% | |||||||||||||||
| 66+ | 13% |
Dish Network Customer Satisfaction Score by Usage
Dish Network's Customer Satisfaction score was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Dish Network Customer Satisfaction Score by Industry
Dish Network's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Professional Services industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Dish Network Customer Satisfaction Score by Industry",
"text": "Dish Network's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Professional Services industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 42,
"stars": 0,
"csatScore": 42,
"text": "Dish Network's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 42
},
{
"label": "Accounting",
"groupId": 495,
"score": 60,
"stars": 0,
"csatScore": 60,
"text": "Dish Network's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 60
},
{
"label": "Architecture and Planning",
"groupId": 498,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Dish Network's Customer Satisfaction score is rated by Architecture and Planning customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Dish Network's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 34,
"stars": 0,
"csatScore": 34,
"text": "Dish Network's Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 34
},
{
"label": "Construction",
"groupId": 510,
"score": 10,
"stars": 0,
"csatScore": 10,
"text": "Dish Network's Customer Satisfaction score is rated by Construction customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 10
},
{
"label": "Consulting",
"groupId": 511,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Dish Network's Customer Satisfaction score is rated by Consulting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Education",
"groupId": 515,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Dish Network's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Dish Network's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Manufacturing and Machinery",
"groupId": 533,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Dish Network's Customer Satisfaction score is rated by Manufacturing and Machinery customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
},
{
"label": "Professional Services",
"groupId": 549,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Dish Network's Customer Satisfaction score is rated by Professional Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
}
]
}Dish Network Customer Service
2.4/5
Dish Network has an overall Customer Service score of 2.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Dish Network's overall Customer Service score rated by its users and customers.
About Dish Network's Customer Service
Address
Englewood, CO 80112
Website
http://www.dish.com
Phone Number
877-697-3613
Dish Network's Social Links
Quick Insights into Dish Network Customer Service
Dish Network's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Professional Services industry.
Sign Up to unlock insights into how customers have ranked Dish Network's Customer Service score.
Ranked Dish Network Customer Service the Highest
Ranked Dish Network Customer Service the Lowest
Dish Network Customer Service Score by Gender
Female customers rated Dish Network's Customer Service score 0.3 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Dish Network.
Male
1.9/5
Female
2.2/5
Dish Network Customer Service Score by Ethnicity
Dish Network's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Dish Network.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.6 | Caucasian | 1.6 |
Hispanic or Latino 2.8 | Hispanic or Latino | 2.8 |
African American/Black 3.8 | African American/Black | 3.8 |
Asian or Pacific Islander 4.3 | Asian or Pacific Islander | 4.3 |
Other 1.7 | Other | 1.7 |
Dish Network Customer Service Score by Age
Dish Network's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Dish Network.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.1 | 18-25 | 3.1 |
26-30 3.6 | 26-30 | 3.6 |
31-35 4.2 | 31-35 | 4.2 |
36-40 2.4 | 36-40 | 2.4 |
41-45 3.4 | 41-45 | 3.4 |
46-50 3.2 | 46-50 | 3.2 |
51-55 1.7 | 51-55 | 1.7 |
56-60 2.4 | 56-60 | 2.4 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Dish Network Customer Service Score by Usage
Dish Network's Customer Service score was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Dish Network Customer Service Score by Industry
Dish Network's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Professional Services industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Dish Network as an Employer
2.5/5
Dish Network has a 2.5/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Dish Network scored a -44 for Net Promoter Score and a -33 for Employee Net Promoter Score. NPS gauges how likely a customer of Dish Network would recommend the brand to a friend. ENPS measures how likely Dish Network employees would recommend working at Dish Network to a friend.
Net Promoter Score
-44
NPS Score
| 24% | Promoters |
|---|---|
| 8% | Passive |
| 68% | Detractors |
Employee Net Promoter Score
-33
eNPS Score
| 27% | Promoters |
|---|---|
| 13% | Passive |
| 60% | Detractors |
