Doubletree By Hilton Employee Reviews
Out of 163 Doubletree By Hilton employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Doubletree By Hilton improve their work culture. The HR team, with 92% positive reviews, reports the best experience at Doubletree By Hilton compared to all other departments at the company. The Operations team offered the most constructive feedback, with 33% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Not hesitate to help every single team member
They listen to us and help us when we need it
Friendly. Easy to talk to..open commmunication.
transparent, honest, directional and integrity,
They are involved with every day work. The GM knows everyone and my manager makes a point to get to know all of her housekeepers so they are comfortable talking to her.
What does the leadership team need to get better at?
Due process and fairness without malice
EVERY single things as far as management!
Review from Customer Support Dept
Professionalism and organization and hiring people that are 100% qualified for the position
Review from HR Dept
Obtain better management and interact more with the employees.
Communication and showing us employees we are valued instead of working us to death and messing with our pay
What is the best part about your compensation package?
The packages and benefits are wonderful
401k, discounts and travel programs
best deal for Team Members to stay in or dine in hotel
I currently do not get benefits yet.
having access to many benefits
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They need to learn how to treat employees and how to manage a bar and restaurant!
Review from Customer Support Dept
i want all the money i should have gotten weeks ago from my raise. covid pay, sick pay, taking too much out of SS & medicate.
Better 401k matching would be nice
Thank you for your help and
Review from Sales Dept
They need to pay more. $9/hr is not worth it
Review from Customer Support Dept
What are some of the best things about your team?
Spirit, integrity, loyalty, sense of humor
fun, great teamwork, work hard toward same goal
Everyone is willing to help everyone. If someone is faster that someone else we like to team up so we get twice as many rooms done than if we worked separately. Or if one of us is running to the basement and there is another housekeeper on the floor we will ask them if they need anything.
they are real and friendly people always supportive
Review from HR Dept
Here's the lead done and focus on
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Actually caring about the guests and well being of the restaurant!
Review from Customer Support Dept
Start with using the company brand/standards.
It's not that my coworkers aren't good workers it's just everything is negative due to the neglect we all feel from upper management
need actually do their job
The need to focus on themselves so when we do come together things be be done effectly
What is most positive about the culture and environment at your company?
The team and most of the guests
look after the team members, environment and society
We cater to most people who are on vacation or attending events. So a large percentage of them are in a jolly mood. Which makes for a great work day
Review from Customer Support Dept
Tuesday and Wednesday and Thursday this week
Review from Sales Dept
the room for personal and professional growth
Review from HR Dept
What needs to change to make the company culture better?
They need to change a lot includung all the bugs everywhere!!!!
Review from Customer Support Dept
Management taking control of their employees and not allow caos to be them norm
Review from Operations Dept
better management in place is needed
New management. Very hostile environment
Review from Customer Support Dept
The hiring manager needs to do a better job of hiring more qualified candidates.
What did you like most about the interview process?
The ability to express my expertise in the field.
The positive feedback I was getting and feeling the appreciation
The gentleman was nice but not completely honest about benefits I would receive cause I receive absolutely none
I got the chance to meet the GM and the controller in the first interview, so I had a clear imagen of the management at the hotel
Review from HR Dept
The interviewer. I worked at this company years ago He knew my work ethics .so it was a fast and friendly interview
Review from Customer Support Dept
What would you improve about your company's interview process?
They need a lot of work all around!
Review from Customer Support Dept
dont just hire any body because you need employees
What makes you most happy at work?
Tree and the pictures of the Earth
Review from Operations Dept
I work with a group of positive people..people who love their job .they come to work and are most always in a great mood.
Review from Customer Support Dept
I'm going home right after the show
Review from Sales Dept
I enjoy helping my guests.
Review from Customer Support Dept
the chance of create experience and keep learning every day
Review from HR Dept
What's going wrong and how can it be improved?
Management bugs inventory employees etc etc
Review from Customer Support Dept
We need a GM that supports his team. I need 2 additional team members to assist in the sales efforts.
Employees are over worked, under valued and lied to on a daily basis
Pay more and less hostile. Better benefits.
Review from Customer Support Dept
management does not value their employees
Review from Operations Dept
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