Doubletree By Hilton – They care (or at least act like they care) about the guests and clients but aren't willing to help their fellow coworkers. | Comparably

Doubletree By Hilton – They care (or at least act like they care) about the guests and clients but aren't willing to help their fellow coworkers.

DoubleTree by Hilton hotels are distinctively designed properties that provide true comfort to today’s business and leisure travelers. From the millions of delighted hotel guests who are welcomed with the signature, warm DoubleTree Cookies at check-in to the advantages of the award-winning Hilton Honors? loyalty program, each guest receives a satisfying stay wherever their travels take them. read more
EMPLOYEE
PARTICIPANTS
199
TOTAL
RATINGS
1598

They care (or at least act like they care) about the guests and clients but aren't willing to help their fellow coworkers.

Why do you feel undervalued and what would make you feel better about your compensation?

They are not very motivating when it comes to moving up or even laterally within the company and aside from healthcare, not much in the benefits department

What does the leadership team need to get better at?

They think they micromanage but what they really do is throw you in without direction then question why you did things the way you did instead of giving direction.

What needs to change to make the company culture better?

Management needs to tell employees what they expect beyond customer service. This location is great for training on a customer service level but beyond that there's not much direction and a lot of people get thrown under the bus

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