EBSCO Information Services Customer Success Manager Salaries in Baltimore, MD | Comparably
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. read more
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EBSCO Information Services Customer Success Manager Salaries in Baltimore, MD

The average EBSCO Information Services Customer Success Manager in Baltimore, MD earns an estimated $60,732 annually, which includes an estimated base salary of $58,557 with a $2,175 bonus. EBSCO Information Services' Customer Success Manager compensation is $8,943 more than the US average for a Customer Success Manager. Customer Success Manager salaries at EBSCO Information Services in Baltimore, MD can range from $40,000 - $70,000.

In Baltimore, MD, The Customer Support Department at EBSCO Information Services earns $8,804 more on average than the Operations Department.

Last updated 8 months ago.

$13k
$23k
$32k
$41k
$12.04M
$60,732
Average Compensation
$58,557
avg. base
$2,175
avg. bonus

Customer Success Manager Salaries at EBSCO Information Services

In Baltimore, MD, Customer Success Managers earn $725 more than CS Reps, and $4,189 less than Technical Supports.

Customer Service Manager
$83k*
Technical Support
$65k*
CS Rep
$60k*
* estimated salary

Compensation at EBSCO Information Services by Department

In Baltimore, MD, The Customer Support Department averages $8,804 more than the Operations Department, and $997 less than the Business Development Department

Business Development
$76,609 Avg. total comp.
+$997
Customer Support
$75,612 Avg. total comp.
Operations
$66,808 Avg. total comp.
-$9k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to EBSCO Information Services reported making $44,446, while the average male Customer Success Manager at similar sized companies reported making $460,347.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Success Manager at companies similar size to EBSCO Information Services reported making $64,000, while the average Native American Customer Success Manager at similar sized companies reported making $33,500.

How Customer Success Managers at EBSCO Information Services Rate Their Compensation

The majority of Customer Success Managers at EBSCO Information Services believe they're compensated fairly. 64% of Customer Success Managers at EBSCO Information Services say they receive annual bonuses, and the majority (68%) are satisfied with their benefits. See more compensation ratings at EBSCO Information Services

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