EBSCO Information Services Customer Service Manager Salary | Comparably
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. read more
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EBSCO Information Services Customer Service Manager Salary

The average EBSCO Information Services Customer Service Manager earns an estimated $96,983 annually, which includes an estimated base salary of $85,545 with a $11,438 bonus. EBSCO Information Services' Customer Service Manager compensation is $26,688 more than the US average for a Customer Service Manager. Customer Service Manager salaries at EBSCO Information Services can range from $50,000 - $135,000.

The Customer Support Department at EBSCO Information Services earns $3,151 more on average than the Operations Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$96,983
Average Compensation
$85,545
avg. base
$11,438
avg. bonus

Customer Service Manager Salaries at EBSCO Information Services

Customer Service Managers earn $2,887 more than Customer Service Managers.

Customer Service Manager
$94k*
Technical Support
$69k*
CS Rep
$45k*
* estimated salary

Compensation at EBSCO Information Services by Department

The Customer Support Department averages $3,151 more than the Operations Department, and $2,859 less than the Finance Department

Finance
$72,973 Avg. total comp.
+$3k
Customer Support
$70,114 Avg. total comp.
Operations
$66,963 Avg. total comp.
-$3k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to EBSCO Information Services reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,842.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to EBSCO Information Services reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at EBSCO Information Services Rate Their Compensation

The majority of Customer Service Managers at EBSCO Information Services believe they're compensated fairly. 64% of Customer Service Managers at EBSCO Information Services say they receive annual bonuses, and the majority (67%) are satisfied with their benefits. See more compensation ratings at EBSCO Information Services

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