EBSCO Information Services Senior Customer Service Manager Salaries in Raleigh-Durham, NC | Comparably
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EBSCO Information Services Claimed Company
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. read more
EMPLOYEE
PARTICIPANTS
61
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EBSCO Information Services Senior Customer Service Manager Salaries in Raleigh-Durham, NC

The average EBSCO Information Services Senior Customer Service Manager in Raleigh-Durham, NC earns an estimated $87,321 annually, which includes an estimated base salary of $75,971 with a $11,350 bonus. EBSCO Information Services' Senior Customer Service Manager compensation is $17,026 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at EBSCO Information Services in Raleigh-Durham, NC can range from $32,000 - $200,000.

In Raleigh-Durham, NC, The Customer Support Department at EBSCO Information Services earns $14,114 more on average than the Admin Department.

Last updated 3 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$87,321
Average Compensation
$75,971
avg. base
$11,350
avg. bonus

Senior Customer Service Manager Salaries at EBSCO Information Services

In Raleigh-Durham, NC, Senior Customer Service Managers earn $4,251 more than Customer Service Managers.

Customer Service Manager
$83k*
Technical Support
$66k*
CS Rep
$48k*
* estimated salary

Compensation at EBSCO Information Services by Department

In Raleigh-Durham, NC, The Customer Support Department averages $14,114 more than the Admin Department, and $18,407 less than the Finance Department

Finance
$80,085 Avg. total comp.
+$18k
Customer Support
$61,678 Avg. total comp.
Admin
$47,564 Avg. total comp.
-$14k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to EBSCO Information Services reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to EBSCO Information Services reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at EBSCO Information Services Rate Their Compensation

The majority of Senior Customer Service Managers at EBSCO Information Services believe they're compensated fairly. 64% of Senior Customer Service Managers at EBSCO Information Services say they receive annual bonuses, and the majority (68%) are satisfied with their benefits. See more compensation ratings at EBSCO Information Services

Do you believe you're paid fairly?
58% Yes
58
Does your company give annual bonuses?
64% Yes
64
Are you satisfied with your Benefits?
68% Yes
68

See EBSCO Information Services Senior Customer Service Manager Salaries in Other Cities

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