EBSCO Information Services Technical Support Salaries in Raleigh-Durham, NC | Comparably
Comparably
EBSCO Information Services Claimed Company
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. read more
EMPLOYEE
PARTICIPANTS
56
TOTAL
RATINGS
834
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EBSCO Information Services Technical Support Salaries in Raleigh-Durham, NC

The average EBSCO Information Services Technical Support in Raleigh-Durham, NC earns an estimated $69,237 annually, which includes an estimated base salary of $62,866 with a $6,371 bonus. EBSCO Information Services' Technical Support compensation is $9,416 more than the US average for a Technical Support. Technical Support salaries at EBSCO Information Services in Raleigh-Durham, NC can range from $30,000 - $165,000.

In Raleigh-Durham, NC, The Customer Support Department at EBSCO Information Services earns $14,114 more on average than the Admin Department.

Last updated 2 months ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$69,237
Average Compensation
$62,866
avg. base
$6,371
avg. bonus

Technical Support Salaries at EBSCO Information Services

In Raleigh-Durham, NC, Technical Supports earn $3,296 more than Technical Supports, and $13,833 less than Customer Service Managers.

Customer Service Manager
$83k*
Technical Support
$66k*
CS Rep
$48k*
* estimated salary

Compensation at EBSCO Information Services by Department

In Raleigh-Durham, NC, The Customer Support Department averages $14,114 more than the Admin Department, and $18,407 less than the Finance Department

Finance
$80,085 Avg. total comp.
+$18k
Customer Support
$61,678 Avg. total comp.
Admin
$47,564 Avg. total comp.
-$14k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to EBSCO Information Services reported making $64,530, while the average male Technical Support at similar sized companies reported making $71,820.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to EBSCO Information Services reported making $82,174, while the average African American/Black Technical Support at similar sized companies reported making $56,235.

How Technical Supports at EBSCO Information Services Rate Their Compensation

The majority of Technical Supports at EBSCO Information Services believe they're compensated fairly. 64% of Technical Supports at EBSCO Information Services say they receive annual bonuses, and the majority (67%) are satisfied with their benefits. See more compensation ratings at EBSCO Information Services

Do you believe you're paid fairly?
57% Yes
57
Does your company give annual bonuses?
64% Yes
64
Are you satisfied with your Benefits?
67% Yes
67

See EBSCO Information Services Technical Support Salaries in Other Cities

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