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ECRM Company Culture
ECRM Culture
This score is derived from employee ratings & reviews2.2/5
ECRM's Overall Culture is rated F
Top Rated Culture Dimensions
Office Culture
DTeam
DDiversity
DCompensation
D-Perks & Benefits
D-ECRM CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Greg Farrar
34 /100
See More
Diversity at ECRM
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Diverse employees at ECRM have rated Retention, Outlook, and Compensation as the highest categories they have scored
Women at ECRM
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterECRM eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Recommend to a Friend?
-70
ECRM employees are -70% more likely to recommend ECRM as a great place to work
| 6% | Promoters |
|---|---|
| 18% | Passives |
| 76% | Detractors |
Working at ECRM
Working at ECRM is rated below average by 22 employees, across various culture dimensions. ECRM employees rate Office Culture highest among all categories, and think that Work Culture and Leadership have the most room for improvement, putting ECRM’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Cleveland, OH. See below in detail how working at ECRM was rated by employees.
Overall Company Culture at ECRM
F
Overall Company Culture at ECRM is rated F
Last updated months ago
Bottom
5%
ECRM ranks in the Bottom 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterECRM Employee Reviews
Out of 19 ECRM employee reviews, 31% were positive. The remaining 69% were constructive reviews with the goal of helping ECRM improve their work culture.
| Positive Reviews | 31% |
|---|---|
| Constructive Feedback | 69% |
Positive Reviews From ECRM Employees
- What makes you most happy at work?The end of the day, because no one works past 5 PM
- What is most positive about the culture and environment at your company?There are some underpaid people who really care about your job
- What are some of the best things about your team?Most lower level people are hard-working
Constructive Feedback From ECRM Employees
- What needs to change to make the company culture better?Leader ship is nonexistent so you don't know what's expected and most benefits or opportunities are taken away at some point
- What does the leadership team need to get better at?It would be best to remove some of the senior leaders and change the culture of the company and get back to the basics
- What would you improve about your company's interview process?It's just an average process
ECRM Company Information
ECRM Company Overview
Provides actionable insights and information to help buyers, sellers, marketers and merchandisers do business better.
ECRM Mission, Vision & Values
ECRM Mission Statement
We also fuel your business with insight and thought leadership that points forward to where the industry is going
ECRM Vision Statement
Your Catalyst, Your Engine, Your Spark
ECRM Values
- Recognition
- High expectations
- Efficiency
| Headquarter | Solon, OH 44139 United States of America |
|---|---|
| Website | ecrm.marketgate.com |
| Founding Date | 1994 |
| Company Status | Private |
ECRM Employees
22 employees at ECRM have reviewed ECRM across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 22 ECRM employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ECRM are mostly dissatisfied with their total compensation at ECRM, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ECRM are not very pleased with their team. 22 Participants grade the quality of their coworkers a D. Less than half believe the meetings at ECRM are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ECRM believe the environment at ECRM is negative. Most Participants believe the pace of work at ECRM is moderate. About 63% of the employees at ECRM work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.
Overall, the employees at ECRM are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining ECRM - Employee Onboarding
The prevailing opinion from Comparably users in Cleveland, OH about their company is that it was very prepared on their first day. Cleveland, OH employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
ECRM KPIs and OKRs
Employees’ understanding of ECRM's KPIs and OKRs is essential for its success. Out of 2 ECRM employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
ECRM CEO & Leadership
ECRM CEO - Greg Farrar
34 /100
Greg’s approval rate is lower compared to CEOs at similar sized companies, putting Greg in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Cleveland, OH. Greg Farrar’s employees rank ECRM in the Bottom 20% for Office Culture, in the Bottom 20% for Team, and in the Bottom 10% for Compensation.
ECRM Leadership
The ECRM Executive Team is rated a “F” and led by CEO Greg Farrar, SR VP of Operations Melissa Fontanella, and Sr. Vice President Health & Beauty Care Anthony Giovanini
Greg Farrar CEO / President
Greg Farrar serves as the CEO / President of ECRM.
Melissa Fontanella SR VP of Operations
Melissa Fontanella serves as the SR VP of Operations of ECRM.
Anthony Giovanini Sr. Vice President Health & Beauty Care
Anthony Giovanini serves as the Sr. Vice President Health & Beauty Care of ECRM. Anthony started at ECRM in June of... read more
Craig Chmielowicz Senior Vice President, International
Craig Chmielowicz serves as the Senior Vice President, International of ECRM. Craig started at ECRM in April of 2018.... read more
Isabel Camargo Vice President, Retail
Isabel Camargo serves as the Vice President, Retail of ECRM. Isabel started at ECRM in January of 2017. Isabel is... read more
Michael Castillo Senior Vice President, Pharmacy / Medical Markets
Michael Castillo serves as the Senior Vice President, Pharmacy / Medical Markets of ECRM. Michael started at ECRM in... read more
Tarina Wren Vice President, Human Resources
Tarina Wren serves as the Vice President, Human Resources of ECRM. Tarina started at ECRM in September of 2014. Tarina... read more
Kurt Repola Senior Vice President of Marketing
Kurt Repola serves as the Senior Vice President of Marketing of ECRM. Kurt started at ECRM in December of 2017. Kurt is... read more
Teresa Norris Vice President of Account Management
Teresa Norris serves as the Vice President of Account Management of ECRM. Teresa started at ECRM in December of 2011.... read more
ECRM Salaries
How much does ECRM pay?
How much do people at ECRM get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ECRM is $119,446, or $57 per hour, while the estimated median salary is $149,267, or $71 per hour.
At ECRM, the highest paid job is a General Counsel at $270,455 annually and the lowest is a CS Rep at $33,401 annually. Average ECRM salaries by department include: Engineering at $127,390, Operations at $147,075, Product at $157,050, and HR at $92,777. Half of ECRM salaries are above $149,267.
9 employees at ECRM rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 31 ratings) while 9 employees at ECRM rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 9 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $70k | $70k | 1st Percentile |
20th Percentile $110k | $110k | 20th Percentile |
40th Percentile $137k | $137k | 40th Percentile |
60th Percentile $194k | $194k | 60th Percentile |
80th Percentile $266k | $266k | 80th Percentile |
100th Percentile $344k | $344k | 100th Percentile |
$119,446*
Average Compensation
$149,267*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
ECRM Salaries by Department
Diversity & Inclusion at ECRM
Diverse employees at ECRM score the company 57/100 across various culture categories, placing ECRM in the Bottom 15% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ECRM across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
ECRM Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
ECRM PTO
ECRM's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
ECRM Careers
ECRM Jobs
No Recent Jobs found for ECRM on Comparably
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H1B Visa
In 2019, ECRM applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let ECRM Know You Want To Work There
Frequently Asked Questions regarding ECRM
Who is the CEO of ECRM?
ECRM CEO is Greg Farrar, their score by employees is 34
What is ECRM eNPS?
The eNPS for ECRM is -70
What is the salary for UI/UX Designer in ECRM?
UI/UX Designer average salary in the US is 90k
What are the salaries in the Product in ECRM?
The average salaries for Product in ECRM is 157k
What are the benefits at ECRM?
ECRM perks and benefits are Dental Insurance & Health Insurance
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