Einstein Bros. Bagels Outlook Employee Reviews | Comparably
Einstein Bros. Bagels is a bagel and coffee chain in the United States. read more
EMPLOYEE
PARTICIPANTS
157
TOTAL
RATINGS
1384

Einstein Bros. Bagels Outlook Employee Reviews

What makes you most happy at work?

The music in background playing gabes you a very calm and relaxed atmosphere

Smiling customers who re turn on a regular basis

When coworkers and customers are in good moods and praise me on how much of a good job I do

When the manager has a day off. I enjou baking

Review from Operations Dept

Serving customers quality service and product

Getting a check and seeing some of my co workers and customers

Review from Sales Dept

The customer base is great and my coworkers are cool

Review from Sales Dept

being around the people I like and laughing at work

Review from Customer Support Dept

That someday I'll be replaced by a robot.

Review from Sales Dept

Having the ability to make the customer happy by knowing their names and 99% of the time, what they order unless they want to try something new.

Review from Customer Support Dept

Our team and the customers. We are like a big familybb

Review from Operations Dept

What's going wrong and how can it be improved?

Unprofessional management. Quit talking behind peoples back. Show appreciation for those who continue to go above and beyond to make the restaurant succeed. Hold everyone accountable for job requirements, not just a few. Being short staffed, manager should be working more, rather than leaving early

Not friendly service. Constantly remaking orders.

Get a manager that actually knows how to run a store and treats employees and customers with respect.

Review from Operations Dept

If the company cared more about the people in the stores instead of lining their own pockets.

Manager basically hires unqualified candidates.

Review from Customer Support Dept

show some more respect for what we do and how hard I work .

Review from Customer Support Dept

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What would you most like to see improved at your company?

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Review Sentiment at Einstein Bros. Bagels

61
61%
39
39%

About Einstein Bros. Bagels' Outlook

F
44/100

Where This Score Ranks Einstein Bros. Bagels' Outlook

BOTTOM
5%

In the Bottom 5% of 1493 similar size companies on Comparably

?

Not enough ratings to compare against companies in Binghamton, NY

6th

6th place versus 5 competitors rated on Comparably

Einstein Bros. Bagels' Outlook is scored a F by 261 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Einstein Bros. Bagels' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Success department’s negative scores cause Outlook to be one of Einstein Bros. Bagels' weaker culture attributes amongst employees. Use the filters below to understand Einstein Bros. Bagels employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 23 days ago.

Rate Outlook the Highest

  • Department - Sales
    +32%
  • Ethnicity - African American/Black
    +32%
  • Experience - 3 to 6 Years
    +31%

Rate Outlook the Lowest

  • Experience - 6 to 10 Years
    -17%
  • Department - Customer Success
    -10%
  • Gender - Male
    -4%

How Einstein Bros. Bagels' Outlook Score is Calculated

FILTER RATINGS BY

Results from 151 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

41
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic15%
Good29%
Neutral25%
Bad20%
Terrible11%
How do your customers perceive your company?
AnswerPercent
Yes32%
No68%
Are you typically excited about going to work each day?
×
Rate your company