Einstein Bros. Bagels Employee Reviews

I loved the Einstein bagel brand how the let exceed in different aspects of the job.

Love my coworkers, most work as a team and support each other. Besides 1 other company I have worked for, this is absolutely the most toxic environment due to management. Picks favorites, verbally attacks certain ones. Talks about employees negatively to others, including customers.No accountability

At first I loved working there, but after being made cry a couple of times and no one caring, I would not recommend the place.

My coworkers are very friendly and make sure that each of us gain experience and skills while contributing to the buisness.

honestly, the workload and environment were better than most of my other jobs however the management is really bad, my store never had a manager on site and my store was often neglected because of this causing the employees to get scolded and punished most of the time.

My store manager is attuned to the needs of the store and his employees. We appreciate him so much!

Nothing, they create a toxic work environment talking bad about customers.

they can be very helpful at times. they sometimes give a little too much criticism but all in all they are good to work with and be around most of the time .

Review from Customer Support Dept

Understanding, caring, nice, and kind.

Review from Sales Dept

treats you as an equal and not rude and offensive when telling you to do something

Review from Customer Support Dept

Prioritize customer service. Quit letting certain ones do anything they want. Hold shifts accountable. Quit talking negatively about team members to others including customers. We're short staffed too, so help out with customers instead of leaving early.Train people right and hold them accountable

Show appreciation for employees instead of yelling and criticizing. Actually train and coach. Don't belittle

Equal pay, as u have been unethicaly under paid

Manager is awful at scheduling. Does not remprinand anyone for being late or not showing up for work. Does not listen to employees needs or help out front when needed

Review from Operations Dept

Actually leading the people theyre working with and not just goofing around

Money is the best compensation.

Review from Sales Dept

Having the ability to go to the doctor without worrying about the insurance.

Review from Customer Support Dept

I yens to acquire PTO much quicker than the store managers.

Review from Operations Dept

My pay is dependent on tips which can drastically vary. Our base pay should reflect the economy. If I were on my own I would not be able to afford basic necessities. I genuinely enjoy my job. The hours work great for me.

I am actually certified and I am over qualified for my position, I would at least liked to be treated like a person rather than an object.

If I was given what I asked to work full time and paid a decent wage I can't survive off of $11 dollars an hour or even save money

I feel undervalued because u have never been written up, i have never no call no showed, i have covered every shift i have been asked and still make $500+ dollars less per patcheck than the trainees

I was the baker but also worked out front and was often doinh the job of several people including the managers

Review from Operations Dept

There's a lot of good individual people that work there and I wish better for them.

We talk to each other

The teams morel is lower than low. We all feel underappreciated

they are great people and the only reason i still work for the company

We are close and support each other. Except for a couple people, teamwork and customers are priority. Positive, supportive and appreciative of each other.

some are great some have no respect for leads and dont know how to work

Being supportive and actually working as a team.

Communication and behavior If they tried to work together

We work together well, we work as a team

The whole staff should be replaced! (with the exception of two associates) especially the management/ shift lead team! The culture at this location is horrible!!

Review from Customer Support Dept

Many of the regular employees are good people thrown into a rough upper management situation

The work always gets done

Co-workers who share my ideals

Teamwork and coworkers. Regulars that enjoy coming back because of positive experience. Nothing else at all, for the most part, it's become toxic and negative. We make the best we can and try to keep it positive as we can for environment and customers.

The friendly smiles and great customer service

Everything in that place needs to change

More interaction from upper management

Manger who cares, assistant manager who isn't a drug addict, shift leads who are qualified, neat clean well lit store, accountability, fair pay

Review from Customer Support Dept

Straight forward and got the job fairly quickly

The different options the manager had

Manager was straight forward and open to questions

It was quick and simple

I didnt jump through many hoops

Hire better managers who actually know what they are doing.

Review from Operations Dept

1. Manger should be in uniform. 2. Manager should be professional 3. Manager should not make derogatory comments.

Review from Customer Support Dept

The music in background playing gabes you a very calm and relaxed atmosphere

Smiling customers who re turn on a regular basis

When coworkers and customers are in good moods and praise me on how much of a good job I do

When the manager has a day off. I enjou baking

Review from Operations Dept

Serving customers quality service and product

Unprofessional management. Quit talking behind peoples back. Show appreciation for those who continue to go above and beyond to make the restaurant succeed. Hold everyone accountable for job requirements, not just a few. Being short staffed, manager should be working more, rather than leaving early

Not friendly service. Constantly remaking orders.

Get a manager that actually knows how to run a store and treats employees and customers with respect.

Review from Operations Dept

If the company cared more about the people in the stores instead of lining their own pockets.

Manager basically hires unqualified candidates.

Review from Customer Support Dept