Einstein Bros. Bagels Leadership Employee Reviews | Comparably
Einstein Bros. Bagels is a bagel and coffee chain in the United States. read more
EMPLOYEE
PARTICIPANTS
165
TOTAL
RATINGS
1471

Einstein Bros. Bagels Leadership Employee Reviews

What do you like best about the leadership team?

Very personable and reactive to suggestions

My store manager is attuned to the needs of the store and his employees. We appreciate him so much!

Nothing, they create a toxic work environment talking bad about customers.

they can be very helpful at times. they sometimes give a little too much criticism but all in all they are good to work with and be around most of the time .

Review from Customer Support Dept

Understanding, caring, nice, and kind.

Review from Sales Dept

treats you as an equal and not rude and offensive when telling you to do something

Review from Customer Support Dept

the constant improvements to the menu

Review from Customer Support Dept

They respect the employees and most of the time they won't tell you to do something they wouldn't do themselves.

Review from Customer Support Dept

There is a lot of turn over in the company as a whole. Store level management is constantly changing and the upper management team is going through some changes as well.

Review from Operations Dept

What does the leadership team need to get better at?

Follow up on what workers are saying. Quit believing her lies then telling others to believe. HR?? Non existent

Posted 17 days ago

Prioritize customer service. Quit letting certain ones do anything they want. Hold shifts accountable. Quit talking negatively about team members to others including customers. We're short staffed too, so help out with customers instead of leaving early.Train people right and hold them accountable

Review from Operations Dept

Show appreciation for employees instead of yelling and criticizing. Actually train and coach. Don't belittle

Equal pay, as u have been unethicaly under paid

Manager is awful at scheduling. Does not remprinand anyone for being late or not showing up for work. Does not listen to employees needs or help out front when needed

Review from Operations Dept

Actually leading the people theyre working with and not just goofing around

Training managers and staff properly

Review from Operations Dept

Managers who know what they are doing, that don't cut corners, and don't belittle their employees

Not good bad bad bad

This place is a HR nightmare! Manager frequently makes derogatory and sexually explicit comments to employees and even customers! Assistant manager smokes marajuana in bathroom and walk-in refrigerator ( with other employees) when manager isn't there! No accountability or structure. Store is chaos!

Review from Customer Support Dept

Communication and respect are the biggest issues

Review from Sales Dept

Understanding the needs and limitations of team members, and providing the tools that are necessary in the work space.

Review from Sales Dept
BOTTOM
10%

Leadership Scores are rated in the Bottom 10% of similar size companies on Comparably

Rated Einstein Bros. Bagels Leadership the Highest

  • Experience - 3 to 6 Years
    +23%
  • Ethnicity - African American/Black
    +12%
  • Experience - 1 to 3 Years
    +9%

Rated Einstein Bros. Bagels Leadership the Lowest

  • Ethnicity - Hispanic or Latino
    -26%
  • Experience - Over 10 Years
    -25%
  • Department - Operations
    -19%
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