B
75/100
Empower Retirement Claimed Company
We are bringing focus to a single goal; to help people replace — for life — the income they made while working. read more
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Empower Retirement Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
My coworkers and the autonomy of my work
I love the variety of people I work with. It's always something a little different. If I have something I need help with, I can ask any of my coworkers and someone will step up to help.
Review from Customer Support Dept
new challenges and project we work on
Feeling like I accomplished something or helped someone
The fact that i get to work at home.
Review from Customer Support Dept
The support of my manager and colleagues as well as the interaction, both personal and business-related.
Review from Customer Support Dept
Being.part of a supportive team
Continual improvement in all aspects such as technology, method of operations & leadership itself
i love the people i work with
My interaction with my customers
Helping clients optimize their retirement incomes
Quite honestly there is nothing.
Delivering great solutions to our customers
What's going wrong and how can it be improved?
Customers are upset they wait 30 mins to talke to a rep. Also interest rates are no where near industry average
Bad strategy. Bad prioroties by management.
When you have an exceptional employee who is qualified for a job, regardless of whether they have been a manager, or a lead in the past, give that person the job. Don't promote someone to a leadership position in a department they have never worked in before.
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