Epiq Employee Reviews
Out of 1202 Epiq employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Epiq improve their work culture.
What does the leadership team need to get better at?
Listening to employee who don't have big titles to incorporate changes that will benefit them and provide better health insurance as it cost way too much out of pocket expense.
Review from Operations Dept · Posted 12 days ago
Improve people leadership by practicing active listening and being fully present in conversations. Focus on understanding others’ work and challenges, and avo
Review from Operations Dept · Posted a month ago
Pay transparency and equity on titles
Review from Customer Success Dept · Posted a month ago
My leadership team fails to reply to emails and messages, nor do they help resolve escalations sent to them.
Review from Operations Dept
Recognition and transparency and communication
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
working for 20+ years doing a great job and only see a difference if promoted or OT is not the way to go.
Review from Operations Dept · Posted 12 days ago
We need a more comprehensive benefits plan that isn't so costly. The 2% increase in pay doesn't cover the increase in costs in benefits. The company states we are competitive in salaries, but only people who come in externally are paid what they're potentially worth. We keep losing people due to pay
Review from Operations Dept · Posted 19 days ago
I am not paid market price for my role
Review from IT Dept · Posted 24 days ago
A higher salary to match my education and experience.
Review from Operations Dept · Posted 25 days ago
It's below market benchmark. I'd feel better if it's brought up to market benchmark levels gradually, if it's not possible in one go
Review from Executive Dept · Posted 25 days ago
What do your coworkers need to improve and how could you work together better?
Nothing. when working remotely it's hard to really get to know the person you are working with and to be open with them.
Review from Operations Dept · Posted 12 days ago
Encourage greater collaboration by leading with empathy and curiosity. Taking time to understand internal and external teams’ perspectiv
Review from Operations Dept · Posted a month ago
Technology gaps due to varying generations
Review from Admin Dept · Posted a month ago
More hands on. One of them is really proactive but the other needs to be more hands on.
Review from Legal Dept · Posted a month ago
Open lines of communication and ask help from SME's vs using CoPilot
Review from Sales Dept
What needs to change to make the company culture better?
Increase engagement through broader skip-level check-ins and review how leadership communicates with staffing. Shifting away from a fear-driven culture will support trust, growth, and improved efficiency.
Review from Operations Dept · Posted a month ago
Give people the tools they need to do their job whether thats supplys or policy
Review from Operations Dept
Accept that people grow and learn and change. Stop expecting people to sit in roles for 5+ years without growth. Stop telling us to do more with less.
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Epiq yet.
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What's going wrong and how can it be improved?
Gaps in company culture and leadership understanding are negatively impacting morale across multiple teams, creating unnecessary stress and making it more difficult to accomplish work efficiently. Strengthening communication, trust, and alignment can improve engagement and overall effectiveness.
Review from Operations Dept · Posted a month ago
I believe the uncertainty of the future in regard to ai and moving our jobs overseas
Review from Operations Dept · Posted a month ago
My boss does not read emails but will reply anyway. She replies to things saying, "[Name] is assigned" and when I ask for clarity she admits to not having read the email and she cannot articulate what she assigned me to. Others have said that our team is confusing/ frustrating and I agree with them
Review from Operations Dept
lack of engagement, lack of employee care, lack of benefits, lack of feeling like what i do matters. one of my biggest pet peeves is this company roles out initiatives in the LS community without any directions or guidance so things end up being done wrong or people dont know or only half the tea is
Review from Operations Dept
I wish there was more investment in the workers
Review from Product Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Epiq yet.
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