ETS Services Company Culture
ETS Services Culture
This score is derived from employee ratings & reviews2.4/5
ETS Services' Overall Culture is rated D-
Top Rated Culture Dimensions
Compensation
C-Diversity
C-Executive Team
D+Gender
D+Perks & Benefits
D+ETS Services CEO
Bottom 10%Bottom 10% of Similar Size Companies
Walt MacDonald
53 /100
See More
Diversity at ETS Services
Bottom 30%Bottom 30% of Similar Size Companies
C-
Diverse employees at ETS Services have rated Perks And Benefits, Compensation, and Manager as the highest categories they have scored
Women at ETS Services
Bottom 25%Bottom 25% of Similar Size Companies
D+
Women at ETS Services have rated Environment, CEO Rating, and Executive Team as the highest categories they have scored
ETS Services eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies
Recommend to a Friend?
-46
ETS Services employees are -46% more likely to recommend ETS Services as a great place to work
| 19% | Promoters |
|---|---|
| 16% | Passives |
| 65% | Detractors |
Working at ETS Services
Working at ETS Services is rated below average by 55 employees, across various culture dimensions. ETS Services employees rate Compensation highest among all categories, and think that Work Culture and Team have the most room for improvement, putting ETS Services’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in New York. See below in detail how working at ETS Services was rated by employees.
Overall Company Culture at ETS Services
D-
Overall Company Culture at ETS Services is rated D-
Last updated months ago
Bottom
10%
ETS Services ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
ETS Services Employee Reviews
Out of 49 ETS Services employee reviews, 51% were positive. The remaining 49% were constructive reviews with the goal of helping ETS Services improve their work culture.
| Positive Reviews | 51% |
|---|---|
| Constructive Feedback | 49% |
Positive Reviews From ETS Services Employees
- What is the best part about your compensation package?The retirement matching is better than most companies.
- What did you like most about the interview process?There was no interview, but the process of answering relevant questions online and submitting required documents went smoothly. Employee welcome was friendly and helpful.
- What are some of the best things about your team?I work remotely, so I've never "met" my peers or immediate supervisors. But I get the feeling of working as a team to get the assigned task done.
Constructive Feedback From ETS Services Employees
- Why do you feel undervalued and what would make you feel better about your compensation?At least restore being paid for the full shift even if we get done early. Zero raise after 7 years. Company memo's during our almost complete shutdown during the pandemic were much more optimistic and understanding than terse and disrespectful memo's of late. Compensation is not only monetary.
- What does the leadership team need to get better at?My immediate supervisors are sympathetic, professional, and kind but are also suffering under horrible higher management. Higher leadership needs to view raters of the most profitable test with the old respect and appreciation. We are not quickly replaced, and bad morale will harm the business.
- What's going wrong and how can it be improved?Failures of assessment administration during crunch examination periods has always had technology issues impacted students.
ETS Services Company Information
ETS Services Company Overview
ETS is an educational testing and assessment firm.
ETS Services Mission, Vision & Values
ETS Services Mission Statement
The ETS mission drives everything we do. Our mission is to help advance quality and equity in education by providing fair and valid assessments, research and related services.
ETS Services Values
Today, ETS is known for its commitment to sound research, advancing learning and increasing opportunities for students internationally. ETS Mission. To advance quality and equity in education by providing fair and valid assessments, research and related services. ... ETS Vision. ... ETS Values.
| Headquarter | Princeton, NJ |
|---|---|
| Website | www.ets.org/ |
| Founding Date | 1947 |
| Company Status | Private |
Culture Video
ETS Services Employees
55 employees at ETS Services have reviewed ETS Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 55 ETS Services employees give their leadership a grade of D, or Bottom 15% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at ETS Services are not very pleased with their total compensation at ETS Services, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ETS Services are mostly dissatisfied with their team. 55 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at ETS Services are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ETS Services believe the environment at ETS Services is negative. Most Participants believe the pace of work at ETS Services is moderate. About 53% of the employees at ETS Services work 8 hours or less, while 19% of them have an extremely long day - longer than twelve hours.
Overall, the employees at ETS Services are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining ETS Services - Employee Onboarding
The prevailing opinion from employees about joining ETS Services is that the company was unprepared on their first day. ETS Services employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
ETS Services KPIs and OKRs
At ETS Services 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ETS Services' KPIs and OKRs is essential for its success. Out of 2 ETS Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
ETS Services CEO & Leadership
ETS Services CEO - Walt MacDonald
53 /100
Walt’s approval rate is lower compared to CEOs at similar sized companies, putting Walt in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in New York. Walt MacDonald’s employees rank ETS Services in the Bottom 30% for Compensation, in the Bottom 25% for Executive Team, and in the Bottom 25% for Perks And Benefits. MacDonald is generally unpopular with ETS Services employees, but ranks especially low with employees in the Product department, and by Male employees and Hispanic or Latino employees. However, employees with 1 to 3 Years experience have a slightly more favorable view of the CEO.
ETS Services Leadership
The ETS Services Executive Team is rated a “D+” and led by CEO Walt MacDonald, Executive Director Amber Cheng, and Vice President Anne Rockey
Walt MacDonald CEO / President
Walt MacDonald serves as the CEO / President of ETS Services.
Amber Cheng Executive Director
Amber Cheng serves as the Executive Director of ETS Services.
Anne Rockey Vice President
Anne Rockey serves as the Vice President of ETS Services.
Curtis Glynn Executive Director
Curtis Glynn serves as the Executive Director of ETS Services.
Frank Gomez Exec Director, External Relations
Frank Gomez serves as the Exec Director, External Relations of ETS Services.
Jackie Briel Executive Director
Jackie Briel serves as the Executive Director of ETS Services.
JACQUI STURDIVANT Executive Director
JACQUI STURDIVANT serves as the Executive Director of ETS Services.
Jay Campbell Executive Director
Jay Campbell serves as the Executive Director of ETS Services.
Kathleen Swann Product Director, Educator Relations
Kathleen Swann serves as the Product Director, Educator Relations of ETS Services.
ETS Services Salaries
How much does ETS Services pay?
How much do people at ETS Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ETS Services is $112,033, or $53 per hour, while the estimated median salary is $112,287, or $53 per hour.
At ETS Services, the highest paid job is a Director of Sales at $229,164 annually and the lowest is a Community Manager at $49,310 annually. Average ETS Services salaries by department include: Legal at $218,065, Admin at $63,002, Customer Support at $107,307, and Operations at $99,165. Half of ETS Services salaries are above $112,287.
27 employees at ETS Services rank their Compensation in the Bottom 30% of similar sized companies (based on 79 ratings) while 26 employees at ETS Services rank their Perks And Benefits in the Bottom 25% of similar sized companies (based on 27 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $70k | $70k | 1st Percentile |
17th Percentile $87k | $87k | 17th Percentile |
33rd Percentile $110k | $110k | 33rd Percentile |
50th Percentile $169k | $169k | 50th Percentile |
67th Percentile $219k | $219k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $286k | $286k | 100th Percentile |
$112,033*
Average Compensation
$112,287*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
ETS Services Salaries by Department
Diversity & Inclusion at ETS Services
Diverse employees at ETS Services score the company 63/100 across various culture categories, placing ETS Services in the Bottom 30% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ETS Services across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
ETS Services Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
ETS Services PTO
ETS Services' PTO and Vacation policy typically gives 0-10 days off a year with 0% of employees expected to be work free while out of office. ETS Services' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
ETS Services Careers
ETS Services Jobs
No Recent Jobs found for ETS Services on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let ETS Services Know You Want To Work There
Overview of Candidates Interested in ETS Services on Comparably
Candidates By Department
Marketing | 50% | |
|---|---|---|
HR | 50% |
Candidates By Location
Jamestown | 50% | |
|---|---|---|
Austin | 50% |
Frequently Asked Questions regarding ETS Services
Who is the CEO of ETS Services?
ETS Services CEO is Walt MacDonald, their score by employees is 53
What is ETS Services eNPS?
The eNPS for ETS Services is -46
What is the salary for Recruiter in ETS Services?
Recruiter average salary in the US is 103k
What are the salaries in the HR in ETS Services?
The average salaries for HR in ETS Services is 113k
What are the benefits at ETS Services?
ETS Services perks and benefits are Dental Insurance & Health Insurance
×