Family Video – Overall the experience is fun while it will last, but it's nothing long-term. | Comparably

Family Video – Overall the experience is fun while it will last, but it's nothing long-term.

At Highland Ventures Ltd., our mission is to make a positive impact on the communities we serve. To achieve this, we empower our employees to be the best they can be, enabling them to provide outstanding service to our customers and be engaged members in their community. read more
EMPLOYEE
PARTICIPANTS
21
TOTAL
RATINGS
381

Overall the experience is fun while it will last, but it's nothing long-term.

What do your coworkers need to improve and how could you work together better?

There are no meetings. As for the co-workers, they are nice people and pretty fun to work with, but many are kids or just don't care so it makes the job that much harder to do a good job when I pull the slack constantly.

What's going wrong and how can it be improved?

There's nothing that can fix it. I just need to move on to something else. Mainly, I've discovered that while I work well in the retail setting, it's not something I enjoy and I'm not completely comfortable working with people on this constant basis.

Why do you feel undervalued and what would make you feel better about your compensation?

This is a minimum wage starting job and raises are not very much. I received only $0.15 with an exceptional review after my first review. It was a job to get me by while I'm back in school. But aside from free pre-release movies and half-price on most rentals, there are no real benefits.

What does the leadership team need to get better at?

My direct manager is a lifer and he didn't do very good at listening to us when it came to scheduling. He is the reason for a lot of turnover. He's a nice guy, but only an OK boss. Tries to be friends rather than a boss. Upper management was very good in my opinion.

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