Family Video Sales Manager Employee Reviews
Briefly describe your overall experience at your company
I am awesome at my job, and would like to learn more management material
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What do you like best about the leadership team?
Competitive and fun. Challenging but rewarding.
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They have done a fantastic job at the executive level just keeping a video store in business.
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We all are treated as family
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They're friendly and super easy to work with. Everyone loves movies and TV shows so it's super easy to talk to everyone and get along.
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What does the leadership team need to get better at?
Seeing us as people and making feel like valued members
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learning their jobs and communication
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The team needs to work on scheduling, punctuality, and finding additional quality people to add to the team.
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Following the law - Full time employees are not permitted to take lunch breaks.
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What is the best part about your compensation package?
401k, paid holidays and personal days
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Earning commissions on a variety of sales.
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the best part is making commission
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The pay is fair and there are chances to earn a litttle commission.
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While the offered pay may seem lower than average, there is opportunity for commission based sales. There are a lot of company competitions for these sales, it is a lot of fun and is a wonderful bonus for working hard!
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Why do you feel undervalued and what would make you feel better about your compensation?
you do not get any sort of benefits because only people who work full time do and only the manager assigns that much time for herself
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I feel like they should pay us a little higher.
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Many of these stores are suffering financially, raises are given out in dimes. While the lower hourly rate is compensated with a small commission, it rarely adds up over $50 monthly due to lower income customers.
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What are some of the best things about your team?
Upbeat and friendly. Knowledgeable and committed.
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we are all friendly too each other and can joke around and be honest and ask for help when we need it
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All of the staff is friendly.
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Teams change quickly and employees are often shared with multiple locations. Everyone is great to work with, there's really not a lot that can go wrong in a movie rentals!
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We all get along great and seem to have similar passions.
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What do your coworkers need to improve and how could you work together better?
learning their jobs and knowing the importance of customer service. They also need to know that everything in the store reflects who we are as employees
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What is most positive about the culture and environment at your company?
Customer service can always be hard at times but we keep a friendly atmosphere that they enjoy.
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learning the regular customers names and becoming more comfortable and invested in the friends you make
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A very helpful and positive attitude about serving the customer and taking care of their needs.
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my customers are incredible. I love them and they love me!
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Very chill and laid back while giving great customer service.
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What needs to change to make the company culture better?
I think the company itself has so much going on that the corporation has lost touch with the actualities of some of the businesses.
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What did you like most about the interview process?
We dont just hire anyone. We look for friendly and outgoing peole who can sell.
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the district manager seemed very approachable
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Interaction with the manager and district manager.
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meeting the district manager, Andrea Scharf
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How relatable the managers were.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Family Video yet.
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What makes you most happy at work?
Competition, running my own store like my own business. Meeting new people and helping them meet their needs.
Review from Sales Dept
when i am the only employee, it makes me feel like i am in charge of the situation completely and i like that power
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When everything goes very smoothly, and I sell a lot of commission items.
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Doing everyone else's job so that our store benefits from it. Considering all the employees are lazy, including the store manager
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I love movies and it gives me the chance to talk about movies all day long.
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What's going wrong and how can it be improved?
The main issue is not being permitted to take lunch breaks as required by OSHA. If the company would follow the law, I would be a fairly happy employee.
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We could have stronger leaders, better pay to motivate better people to apply.
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What do you like best about your company?
commission and free rentals with great sales
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What would you most like to see improved at your company?
a new store manager who doesnt spend 8% of her time doing drugs in the employee bathroom
Review from Sales Dept