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Q&A With FANDOM Employees
FANDOM employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at FANDOM
update thier site related to fan figures
They make a lot of promises that they completely forget about, isolate you, and make you feel lesser than their executives.
I'm a long time contractor. I interviewed to be full-time years ago, was told I was being hired as staff, then forced into a "renewal" of an expired contract. They said they loved my work, but refused to give me a raise or even review. They offered little to zero support. Eventually they let me go.
Review from Product Dept
Fandom is a growing company with a good moral center that I am proud to contribute to
Fandom has opened my eyes to a new way of working that I haven't previously experienced. I work for great people and because of that I want to go above and beyond for them and the team every day.
What it's like to work at FANDOM
- FANDOM employees generally work 9.5 hrs a day
- Employees at FANDOM report the work pace is comfortably fast
- 100% of FANDOM employees look forward to interacting with their team every day
- FANDOM employees most often take unlimited paid vacation and sick days each year
- 100% of FANDOM employees report they are happy with their work life balance
- FANDOM employees typically get valuable feedback on how to improve at work Once a month
- 73% of FANDOM employees call their work environment positive
Q&A With FANDOM Employees
IDX: 25 TOT: 82
How much diversity is there among employees at FANDOM?
Much less than what they say. Just a few female executives, ethnic groups are poorly represented given the vast majority of white people and although there are some foreigners, they don't seem to advance in the company the same way of Americans despite bringing similar results.
They say it's a lot, but could be better. The gender ration is very balanced, but not in the executive team. With the exception of the ones that are in higher positions or in the engineering department, foreginers are usually looked down and their skills undervalued.
What's one thing you wish you'd known before joining FANDOM?
That is much harder to change departments than how they say it.
That having a career inside of the company only happens if you know certain directors and treat them well.
What are the team outings like at FANDOM?
The average age of the employees is above 30. Is fun but not so energetic.
Full of conversations about Fandoms, lots of alcohol and laughs.
How long do the interviews usually take at FANDOM?
Depends on which one you are in. The first is about half an hour, the following ones are around an hour long per interviewer.
It's a process. The first one with HR is just half an hour. The following one with the hiring manager is usually an hour. The third step is longer, which is in the office usually takes 3 hours since it has lots of different interviews. If there's a need for a 4th interview, it will be in the office again and be around an hour.
How do I do well in an interview at FANDOM?
Show that you know a lot about pop culture and is a passionate fan. When talking about your experiences, bring up projects and situations where you display the company values.
By being yourself and showing how your values correlate with the ones from the company, always have that in mind. Don't try to oversell yourself since it's a standard for interviewers that hard skills that are not essential for a position can be taught later, so focus on what is really important.
Who did you meet with during your interview? And how long did it take to hear back from FANDOM?
HR, hiring senior director, another director, hiring manager, community manager, other community manager and finally another director. From the first to the last interview passed about 20 days.
I met with the Senior Director, Director, Manager and Coworkers. The response was super fast.
How would you compare interviewing at FANDOM to other places you've interviewed?
Much longer process.
Much more pleasant, people here are very freindly and eager to make us less tense during the interview.
What should I wear for an interview at FANDOM?
** This may only apply to San Francisco. ** For an engineering interview I would suggest business casual for engineers. That means a t-shirt and jeans or chinos. I wouldn't wear any t-shirts that are opinionated. Something neutral or solid color would be just fine. Dressing a little nicer is ok too. You won't be faulted for that.
Whatever makes you feel yourself. There's no required dresscode and we are not there to judge how interviewees are dressed. Still, making a nice positive impact is always welcome.
What's the pay like for Customer Support roles at FANDOM?
Around the average of the region.
Around average of SF bay area, way above national average.
What's the vibe like in the Customer Support dept at FANDOM? How many hours are you working?
Around 40 per week. The great is great, everyone is supportive of each other.
It depends on the demand, there are days with just a few hours on tickets but others with overtime as well.
What's the Customer Support team like at FANDOM?
Same as previous.
A group full of amazing people who are always eager to help each other.
How's the leadership on the Customer Support team at FANDOM?
Amazing. The leaders know how to push for results while still caring for the opinion of the team members.
Probably the only one that is truly great in the company. The VP and directors genuinely care about us and our custommers.
What's the Sales team like at FANDOM?
nice, smart people. solid support. getting stronger by the day. international team with offices around the world. great sales management, really great products in fan takeover, video and custom content programs.
Fun, team environment. Hard work with great ad products that work well.
What is the dress code at FANDOM?
Casual
How flexible is your work schedule at FANDOM?
Very flexible, as long as the goals are met the company does not care about how long I stay in the office.
How helpful was your Customer Support team when you were first hired at FANDOM?
Very helpful! Amazing people doing their best to solve the problems the users were having.
How secure do you feel at your job at FANDOM?
Secure enough. If you achieve the goals there's nothing to fear
What's the best part of your job at FANDOM?
Salary/Worked hours ratio.
How would you describe your overall experience interviewing at FANDOM?
Very pleasant.
What questions do they ask during the interview process at FANDOM?
Usually questions about how you have handled specific situations previously so they can intentify the company values in your behavior. Every manager will make questions regarding their own departments and will also be curious about your own Fandoms.
How's the leadership on the Sales team at FANDOM?
Pragmatic decision making, hands on leadership, results oriented, fair, great relationships. Outstanding.
What makes you most happy at Wikia?
The people I interact with everyday and our mission to be the largest media company in the world
What do you like best about the leadership team at Wikia?
We are a values driven organization and our executive models our values in every decision they make.
What are some of the best things about your team at Wikia?
My team is passionate about what we do and driven to help Fandom achieve our goals
What is the best part about your compensation package at Wikia?
Transparency around on compensation strategy and goal versus the market
Curious about what work's like at FANDOM?
Anonymously Ask FANDOM Employees Any Question
Should I work at FANDOM?
39% of FANDOM employees would encourage their friends to become coworkers, whereas 22% are neutral and 39% would not recommend working at FANDOM to their friends.
| 39% | Promoters |
|---|---|
| 22% | Passive |
| 39% | Detractors |
