Fetch Culture | Comparably
Fetch Rewards Secures $240 Million in Funding Led by Hamilton Lane, Softbank
Fetch Claimed Company
Fetch is a mobile shopping platform that rewards shoppers for buying the brands they love. The Fetch app gives users the easiest way to save on everyday purchases by simply scanning their receipt. For our brand partners, the platform allows them to understand a 360 degree view of shopping habits, and to meaningfully reward a customer's individual loyalty. read more
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EMPLOYEE
PARTICIPANTS
290
TOTAL
RATINGS
7586

Fetch Company Culture

Fetch Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.9/5

Top Rated Culture Dimensions

Fetch CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Wes Schroll Fetch's CEO
Wes Schroll
93 /100

Diversity at Fetch

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at Fetch have rated CEO Rating, Team, and Leadership as the highest categories they have scored

Women at Fetch

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Women at Fetch have rated CEO Rating, Leadership, and Team as the highest categories they have scored

Fetch eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

62

Fetch employees are 62% more likely to recommend Fetch as a great place to work

73%Promoters
16%Passives
11%Detractors

Fetch Company News

Working at Fetch

Working at Fetch is rated highly by 290 employees, across various culture dimensions. Fetch employees are most satisfied about CEO Rating, Compensation, and Executive Team categories, putting Fetch’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Chicago. See below in detail how working at Fetch was rated by employees.

Overall Company Culture at Fetch

A+

Overall Company Culture at Fetch is rated A+

Last updated months ago

Top
5%

Fetch ranks in the Top 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 290 Employees

View Results
0
20
40
60
80
100
Admin
89
Admin89
Business Dev
88
Business Dev88
Finance
88
Finance88
Engineering
87
Engineering87
Operations
87
Operations87
IT
86
IT86
Customer Success
85
Customer Success85
Design
84
Design84
Marketing
84
Marketing84
Customer Support
83
Customer Support83
Product
81
Product81
HR
80
HR80
Sales
72
Sales72

Fetch Employee Reviews

Out of 1032 Fetch employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Fetch improve their work culture.

94%
6%
Positive Reviews94%
Constructive Feedback6%

Positive Reviews From Fetch Employees

  • What are some of the best things about your team?
    My coworkers are fantastic - everyone is willing to help out and answer questions. People take the time to walk through processes and make themselves available when you need them. My coworkers are smart and driven, great team to be on.
  • What is the best part about your compensation package?
    Fetch provides amazing benefits for their employees: industry best PTO, wellness classes, continuing education options, stock options and a full range of health insurance benefits.
  • What do you like best about the leadership team?
    My favorite thing about the leadership team is their forward-thinking approach and focus on building and retaining a diverse team.

Constructive Feedback From Fetch Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I would appreciate more communication on how success is measured and how/when we should ask for increased compensation.

Fetch Company Information

Fetch Company Overview

Fetch is a mobile shopping platform that rewards shoppers for buying the brands they love. The Fetch app gives users the easiest way to save on everyday purchases by simply scanning their receipt. For our brand partners, the platform allows them to understand a 360 degree view of shopping habits, and to meaningfully reward a customer's individual loyalty.

Fetch was founded in 2013 and its current CEO is Wes Schroll. Since its inception 13 years ago, Fetch has grown to 830 employees.

Fetch Mission, Vision & Values

Fetch Mission Statement

Every month, millions of Fetch app users are rewarded for buying brands they love and discovering new favorites. From the grocery aisle to the drive-through, Fetch makes saving money fun by turning receipts into rewards, and that’s why we frequently top app-store rankings. It’s not just our users who believe in Fetch’s growth: with SoftBank, Univision, and Hamilton Lane investing, and partners ranging from challenger brands to the Fortune 500, we are bringing consumers and brands together in a way that excites the marketplace.

Fetch Values

  • Speed - Engineers ship code on day 1. Moving fast is our suit of armor, and our spear. If process slows us down, we find a better way.
  • Trust - 800+ employees spanning remote, shared spaces, and big offices. Managers who despise micro-managing. Day 1 Admin Rights.
  • Action - Autonomous Packs that own idea generation & execution. Lean into risk & aspire to be awesome. You drive decisions for your business.
  • Diversity - Each new hire brings diverse thought & builds talent density. Monthly, engaging DEI curriculum. A friendly, full-time Inclusion Specialist
Websitefetch.com/
Founding Date2013
Company StatusPrivate
Jobsfetch.com/careers
Social Sites
Headquarters
Chicago HQ300 S Riverside Plaza
Chicago, IL 60661
United States of America
New York City HQ712 5th Ave
New York City, NY 10019
United States of America
Madison HQ1050 E Washington Ave
Madison, WI 53703
United States of America
Bridgeport HQ130 Elm Street
Bridgeport, CT 06604
United States of America
Boston HQOne Beacon Street
Boston, MA 02108
United States of America
Birmingham HQ1616 2nd Ave S
Birmingham, AL 35233
United States of America
  • Fetch Rewards Birmingham Office Sign Goes Up!
  • In a Snap! Fetch Rewards in Conversation With Doug Martin of General Mills
  • Fetch Focus: Right-sizing the Offer
  • How to Earn Points!
  • CEO & Founder Wes Schroll in "Readin' the Receipts: Gameday Faves"
  • Fetch Focus: Connecting Brands Directly to Consumers
  • As David Berk puts it, “Coupons have the precision of a cluster bomb.” Fetch Rewards’ Group President, Product & Technology was recently joined by other senior leaders to discuss the limitations of traditional retail promotions. Learn more about Fetch for Business at https://partners.fetchrewards.com/
  • Check out #FetchFocus. Fetch Rewards is launching a new B2B content series called Fetch Focus that features our people from the Fetch Fam and subject matter experts discussing consumer, category, and retailer perspectives that are challenging the status quo for the better. The first roundtable discussion brings together a diverse group from our leadership team – Wes Schroll, Founder & CEO, Pat Burke, Chief Revenue Officer, David Berk, Group President of Product & Technology, and Nupur Sadiwala, Chief Financial Officer – to talk about the history, the future, and the facts of determining an accurate ROI.
  • Talent at Fetch Rewards! P.S. We're now past 10 million active users :)

Fetch Employees

Fetch has 830 employees in 6 locations. 290 employees at Fetch have reviewed Fetch across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 290 Fetch employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Fetch are extremely happy with their total compensation at Fetch, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Fetch are extremely happy with their team. 290 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Fetch are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Fetch believe the environment at Fetch is positive. Most Participants believe the pace of work at Fetch is comfortably fast. About 69% of the employees at Fetch work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Fetch are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Fetch employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Fetch report the work pace is comfortably fast
Work Pace
A Day in the Life
94% of Fetch employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Fetch employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
88% of Fetch employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Fetch employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
96% of Fetch employees call their work environment positive
Environment

Joining Fetch - Employee Onboarding

The prevailing opinion from employees about joining Fetch is that the company was somewhat prepared on their first day. Fetch employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Fetch KPIs and OKRs

At Fetch 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Fetch's KPIs and OKRs is essential for its success. Out of 273 Fetch employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 255 have said yes.

AnswerPercent
Yes93%
No7%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Fetch CEO & Leadership

Wes Schroll Fetch's CEO
93 /100

Fetch CEO Awards and Recognitions

Best CEOs for Women 2022 (Large Companies)
Best CEOs 2021 (Large Companies)
Best CEOs for Diversity 2021 (Small & Midsize Companies)

Fetch’s CEO Wes Schroll started in this role in 2013. Wes’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Chicago. With a high CEO score, Wes Schroll has won the Best CEOs for Women in 2022. In addition, Wes has garnered Best CEOs for Diversity in 2021 specifically for Diversity, making Fetch’s CEO one of the top rated CEOs by diverse employees. Fetch’s CEO is highly regarded especially by employees in the Customer Support department, employees with Entry Level experience, and employees in the Operations department. However, Non-Binary employees, employees in the Design department, and employees in the Customer Success department have a less favorable view of the CEO and believe there is room for improvement. Compared to Fetch’s competitors, Wes Schroll ranks right above Rakuten CEO Hiroshi Mikitani. Under Schroll’s leadership, Fetch employee respondents are most happy about their Compensation and the company’s Executive Team. Gender and Professional Development are two areas, according to respondents, where Fetch could stand to see real improvement.

Fetch Leadership

The Fetch Executive Team is rated an “A+” and led by CEO Wes Schroll, Chief Marketing Officer Birk Cooper, and Co-Founder / VP - Operations Tyler Kennedy

  • Wes Schroll  CEO / President

    Wes Schroll CEO / President

    Founder and CEO of Fetch Rewards. When starting Fetch, Wes was often told that the space was too large to tackle, too... read more

  • Birk Cooper Chief Marketing Officer

    Birk Cooper serves as the Chief Marketing Officer of Fetch.

  • Tyler Kennedy Co-Founder / VP - Operations

    Tyler Kennedy serves as the Co-Founder / VP - Operations of Fetch.

  • Anurag Sachdev VP of Data Science and Analytics

    Anurag Sachdev serves as the VP of Data Science and Analytics of Fetch.

  • Mayur Shah VP of Business Intelligence

    Mayur Shah serves as the VP of Business Intelligence of Fetch Rewards, Inc.. Mayur currently resides in the Greater... read more

  • Mike Kent President & Chief Operating Officer

    Mike Kent serves as the President & Chief Operating Officer of Fetch.

  • David Berk Chief Technology Officer

    David Berk serves as the Chief Technology Officer of Fetch.

  • Pat Burke Chief Revenue Officer

    Pat Burke serves as the Chief Revenue Officer of Fetch.

  • Jason Marker Chief Growth Officer

    Jason Marker serves as the Chief Growth Officer of Fetch.

Diversity & Inclusion at Fetch

Diverse employees at Fetch score the company 85/100 across various culture categories, placing Fetch in the Top 10% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Fetch across various culture dimensions.

Diversity, Equity, Inclusion, and Belonging are key areas of focus for Fetch as we grow. As we build a more DEIB-focused organization it is every one of our jobs to become more inclusive in our thoughts, speech, decisions and actions. ,,Our objective is for people of all identities to be included and represented across our organization. We practice inclusion and representation by amplifying voices, creating and maintaining respectful relationships, and cultivating an equitable workplace and community for all. To accomplish this objective, we've implemented New Hire INCLUSION orientation on day one. ,,"My personal belief is that when a company leads with INCLUSION first, then Diversity, Equity, and Belonging will organically grow. This is what we are creating at Fetch - a CANVAS of INCLUSION. You get to help paint on this canvas." Shonita Torry SHRM-CP, DEIB Specialist,,Ask us about our Employee Resource Groups:,Amplify LGBTQ+,Amplify BIPOC,Amplify Family,Amplify Women,Amplify Veterans

Ranked Culture the Highest

Women 90/100
Department - IT
Men 90/100
Department - Business Development
Diverse Employees 91/100
Department - Business Development

Ranked Culture the Lowest

Women 78/100
Department - Design
Men 83/100
Department - Customer Support
Diverse Employees 74/100
Department - HR

Fetch Perks & Benefits

Stock Options 401k + Match Education Reimbursement Flexible PTO Permanent, Fully Remote Flexible + Laptop / Equipment Medical/Dental/Vision Wellness Program Internal Employee Rewards or "Tacos" (reimbursed for Flight discounts, gift cards, membership discounts, etc.) Growth trajectory

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

Fetch PTO

Fetch's PTO and Vacation policy typically gives unlimited days off a year. Fetch's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding Fetch

What is Fetch address?

Fetch location is at 300 S Riverside Plaza

Who is the CEO of Fetch?

Fetch CEO is Wes Schroll, their score by employees is 93

What is Fetch eNPS?

The eNPS for Fetch is 62

How many employees work in Fetch?

Fetch has 830 employees

Who are Fetch competitors?

Fetch main competitors are Honey, Ibotta, Rakuten, Shopkick

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