Customer Service, Quality Products and Auto Care Solutions for Your Vehicle Firestone Complete Auto Care is different. We are positively involved in your world — offering not only the best customer service, quality products and the right solutions for your auto care needs, but also initiatives that improve your community and the environment. read more
Firestone Complete Auto Care Company Culture
Firestone Complete Auto Care Culture
This score is derived from employee ratings & reviews2.8/5
Firestone Complete Auto Care's Overall Culture is rated D+
Top Rated Culture Dimensions
Professional Development
CManager
CLeadership
C-Perks & Benefits
C-Environment
D+Firestone Complete Auto Care CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Gary Garfield
57 /100
See More
Diversity at Firestone Complete Auto Care
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Diverse employees at Firestone Complete Auto Care have rated Perks And Benefits, Manager, and Compensation as the highest categories they have scored
Women at Firestone Complete Auto Care
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at Firestone Complete Auto Care have rated Perks And Benefits, Manager, and Environment as the highest categories they have scored
Firestone Complete Auto Care eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-45
Firestone Complete Auto Care employees are -45% more likely to recommend Firestone Complete Auto Care as a great place to work
| 18% | Promoters |
|---|---|
| 19% | Passives |
| 63% | Detractors |
Working at Firestone Complete Auto Care
Working at Firestone Complete Auto Care is rated below average by 114 employees, across various culture dimensions. Firestone Complete Auto Care employees rate Professional Development highest among all categories, and think that Office Culture and CEO Rating have the most room for improvement, putting Firestone Complete Auto Care’s culture in the Bottom 25% compared to similar sized companies on Comparably. See below in detail how working at Firestone Complete Auto Care was rated by employees.
Overall Company Culture at Firestone Complete Auto Care
D+
Overall Company Culture at Firestone Complete Auto Care is rated D+
Last updated 2 months ago
Bottom
25%
Firestone Complete Auto Care ranks in the Bottom 25% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Firestone Complete Auto Care Employee Reviews
Out of 179 Firestone Complete Auto Care employee reviews, 38% were positive. The remaining 62% were constructive reviews with the goal of helping Firestone Complete Auto Care improve their work culture.
| Positive Reviews | 38% |
|---|---|
| Constructive Feedback | 62% |
Positive Reviews From Firestone Complete Auto Care Employees
- What did you like most about the interview process?I am the owner so I really didn't have to interview myself.
- What makes you most happy at work?Being able to make a difference in people's life.
- What is most positive about the culture and environment at your company?Everyone gets to say in how the organization runs. We are supportive and very helpful for each other.
Constructive Feedback From Firestone Complete Auto Care Employees
- What would you improve about your company's interview process?They need to be more transparent about average pay and what hours they are going to expect of their employees.
- What do your coworkers need to improve and how could you work together better?Coworkers were not the issue
- What does the leadership team need to get better at?Appreciation and recognition of its teammates
Firestone Complete Auto Care Company Information
Firestone Complete Auto Care Mission, Vision & Values
Firestone Complete Auto Care Mission & Values
Customer Service, Quality Products and Auto Care Solutions for Your Vehicle Firestone Complete Auto Care is different. We are positively involved in your world — offering not only the best customer service, quality products and the right solutions for your auto care needs, but also initiatives that improve your community and the environment.
| Headquarter | United States of America |
|---|---|
| Website | www.firestonecompleteautocare.com/ |
| Tel | (888) 572-1525 |
A Day in the Life
A Day in the Life
Firestone Complete Auto Care employees generally work 10.1 hrs a day
Work Hours
A Day in the Life
Employees at Firestone Complete Auto Care report the work pace is extremely fast
Work Pace
A Day in the Life
75% of Firestone Complete Auto Care employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Firestone Complete Auto Care employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of Firestone Complete Auto Care employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Firestone Complete Auto Care employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
57% of Firestone Complete Auto Care employees call their work environment positive
Environment
Firestone Complete Auto Care Employees
114 employees at Firestone Complete Auto Care have reviewed Firestone Complete Auto Care across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 114 Firestone Complete Auto Care employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Firestone Complete Auto Care are mostly dissatisfied with their total compensation at Firestone Complete Auto Care, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Firestone Complete Auto Care are generally satisfied with their team. 114 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Firestone Complete Auto Care are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Firestone Complete Auto Care believe the environment at Firestone Complete Auto Care is positive. Most Participants believe the pace of work at Firestone Complete Auto Care is extremely fast. About 22% of the employees at Firestone Complete Auto Care work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Firestone Complete Auto Care are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Firestone Complete Auto Care - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Firestone Complete Auto Care KPIs and OKRs
At Firestone Complete Auto Care 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Firestone Complete Auto Care's KPIs and OKRs is essential for its success. Out of 7 Firestone Complete Auto Care employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Firestone Complete Auto Care Salaries
How much does Firestone Complete Auto Care pay?
How much do people at Firestone Complete Auto Care get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Firestone Complete Auto Care is $79,422, or $38 per hour, while the estimated median salary is $116,055, or $55 per hour.
At Firestone Complete Auto Care, the highest paid job is a Sales Manager at $116,055 annually and the lowest is a Receptionist at $41,912 annually. Average Firestone Complete Auto Care salaries by department include: Admin at $44,243, Sales at $99,090, Operations at $81,941, and Finance at $56,431. Half of Firestone Complete Auto Care salaries are above $116,055.
56 employees at Firestone Complete Auto Care rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 170 ratings) while 52 employees at Firestone Complete Auto Care rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 62 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
20th Percentile $86k | $86k | 20th Percentile |
40th Percentile $116k | $116k | 40th Percentile |
60th Percentile $178k | $178k | 60th Percentile |
80th Percentile $228k | $228k | 80th Percentile |
100th Percentile $325k | $325k | 100th Percentile |
$79,422*
Average Compensation
$116,055*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Firestone Complete Auto Care Salaries by Department
Diversity & Inclusion at Firestone Complete Auto Care
Diverse employees at Firestone Complete Auto Care score the company 62/100 across various culture categories, placing Firestone Complete Auto Care in the Bottom 15% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Firestone Complete Auto Care across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Firestone Complete Auto Care PTO
Firestone Complete Auto Care's PTO and Vacation policy typically gives 10-15 days off a year with 50% of employees expected to be work free while out of office. Firestone Complete Auto Care's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Firestone Complete Auto Care Careers
Firestone Complete Auto Care Jobs
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Frequently Asked Questions regarding Firestone Complete Auto Care
Who is the CEO of Firestone Complete Auto Care?
Firestone Complete Auto Care CEO is Gary Garfield, their score by employees is 57
What is Firestone Complete Auto Care eNPS?
The eNPS for Firestone Complete Auto Care is -45
What is the salary for Accountant in Firestone Complete Auto Care?
Accountant average salary in the US is 59k
What are the salaries in the Operations in Firestone Complete Auto Care?
The average salaries for Operations in Firestone Complete Auto Care is 82k
Who is Firestone Complete Auto Care leadership?
are part of Firestone Complete Auto Care leadership, Gary Garfield is the CEO
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