FirstService Residential Employee Reviews
Out of 123 FirstService Residential employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping FirstService Residential improve their work culture. The Operations team, with 93% positive reviews, reports the best experience at FirstService Residential compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
What I like best about the leadership team is their transparency and open communication. They consistently share updates, priorities, and challenges with the team, which builds trust and helps everyone stay aligned and motivated.
Any time you call and email , their to help you.
Transparency, enthusiasm, respect, ethic, responsability
Open and easy to work with
Always pushing to take the company to the next level and with it all the talent willing to push along
What does the leadership team need to get better at?
honesty, integrity, basic manners, training, follow through
Everything starting with caring about their employees
Taking more time training their employees and being more straightforward from the beginning of what they expect from the moment you START
I have a plan to quit like many ex-coworkers. There is no appropriate raise at FirstService Residential. When you work for years here, you will find that you earn less than everyone in the same position in a different company.
What is the best part about your compensation package?
The consideration that was put into the expenses we endure as BDDs and compensation packages which include the generous PTO.
The benefits is very affordable .
The compensation package is fair
Great compensation package for all
The employee match is great
Why do you feel undervalued and what would make you feel better about your compensation?
increased compensation, company pays minimum wage
Seeing I'm the only one on call 24/7/365. 4 hours overtime for any emergency calls would be great
Review from Operations Dept
They are clueless and treat employees like numbers as opposed to basing their pay on one's quality of work.
They promised me to have a good raise every year when I got hired. But it was not true. The company increased 2%, which is even less than the inflation.
Growth is available but the work is beyond shat you are paid for
What are some of the best things about your team?
We are a collaborative and support team. Everyone makes an effort to support each other.
One of the best things about my team is how collaborative and supportive everyone is. We’re always willing to help each other out, share knowledge, and work together to solve problems. It creates a really positive and productive environmen
We are treated respect , like family members.
Collaboration, focus on team goals
Helpful team members when you them
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of FirstService Residential yet.
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What is most positive about the culture and environment at your company?
The collaborative and growth mindset.
Management listens, if it could be done. It’s don
Interactions based on the company values
Everyone is like family to me
Making sure the owners know there property and being taken care of on a daily basics
Review from Operations Dept
What needs to change to make the company culture better?
Change in market level leadership.
hiring better management, and the owners need to be more actively involved on the people ;even, not invisible.
What did you like most about the interview process?
I appreciated how structured and fair the interview process was. The questions were relevant and gave me a chance to showcase my skills, while also helping me understand the role more clearly.
the interviewer was great :)
Very respectful and smart questions
Upbeat, laid back and tentative
Was hired on the spot after meeting company and the owners on the board
Review from Operations Dept
What would you improve about your company's interview process?
Hire your own people, never involve a board, as a company you have certain goals and missions, the GM at Sun, Lakes country club does not fulfill first service, residential management leader ship. We need captains that can lead the ship not be led.
What makes you most happy at work?
What makes me happiest at work is knowing that my efforts have a real impact — whether it’s helping a colleague, improving a process, or delivering results that move the team forw
To find solutions for software users or customers
Creating new ways to keep the residents and board happy as well maintain a heathly work envirnoment
Knowing I can help people, and helping the owners understand what I do and assist them in any issues they have
Review from Operations Dept
The people I work with
Review from Operations Dept
What's going wrong and how can it be improved?
Reevaluate general manager, assistant, general manager, and friend of general manager from another company, which is food and beverage Director if he isn't on vacation in Hawaii again,
There is no effective system to measure people's performance. Every year people make some goals and try to reach the goals. But no one cares about the results. It is just a show-off.
What do you like best about your company?
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What would you most like to see improved at your company?
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