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FirstService Residential Claimed Company
FirstService Residential is an residential property management company in North America. read more
FirstService Residential Company Culture
FirstService Residential Culture
This score is derived from employee ratings & reviews4.1/5
FirstService Residential's Overall Culture is rated B
Top Rated Culture Dimensions
Gender
A+CEO Rating
A-Executive Team
A-Leadership
B+Manager
B+FirstService Residential CEO
Top 15%Top 15% of Similar Size Companies on Comparably
David Diestel
76 /100
See More
Diversity at FirstService Residential
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at FirstService Residential have rated Team, Executive Team, and Retention as the highest categories they have scored
Women at FirstService Residential
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at FirstService Residential have rated Executive Team, Manager, and Team as the highest categories they have scored
FirstService Residential eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
Recommend to a Friend?
25
FirstService Residential employees are 25% more likely to recommend FirstService Residential as a great place to work
| 54% | Promoters |
|---|---|
| 17% | Passives |
| 29% | Detractors |
Working at FirstService Residential
Working at FirstService Residential is rated highly by 170 employees, across various culture dimensions. FirstService Residential employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting FirstService Residential’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Fort Lauderdale, FL. See below in detail how working at FirstService Residential was rated by employees.
Overall Company Culture at FirstService Residential
B
Overall Company Culture at FirstService Residential is rated B
Last updated 2 months ago
Top
25%
FirstService Residential ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
FirstService Residential Employee Reviews
Out of 123 FirstService Residential employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping FirstService Residential improve their work culture.
| Positive Reviews | 81% |
|---|---|
| Constructive Feedback | 19% |
Positive Reviews From FirstService Residential Employees
- What is most positive about the culture and environment at your company?The collaborative and growth mindset.
- What are some of the best things about your team?We are a collaborative and support team. Everyone makes an effort to support each other.
- What is the best part about your compensation package?The consideration that was put into the expenses we endure as BDDs and compensation packages which include the generous PTO.
Constructive Feedback From FirstService Residential Employees
- What needs to change to make the company culture better?Change in market level leadership.
- What needs to change to make the company culture better?hiring better management, and the owners need to be more actively involved on the people ;even, not invisible.
- What does the leadership team need to get better at?honesty, integrity, basic manners, training, follow through
FirstService Residential Company Information
FirstService Residential Company Overview
FirstService Residential is an residential property management company in North America.
FirstService Residential Mission, Vision & Values
FirstService Residential Mission & Values
Deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in the communities we manage.
| Headquarter | Dania, FL United States of America |
|---|---|
| Website | www.fsresidential.com/ |
| Founding Date | 2007 |
| Company Status | Private |
FirstService Residential Competitors
FirstService Residential competitors include Colliers International, Florida Power and Light Company, and Republic Services. FirstService Residential ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how FirstService Residential compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
FirstService Residential Employees
170 employees at FirstService Residential have reviewed FirstService Residential across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 170 FirstService Residential employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at FirstService Residential are not very pleased with their total compensation at FirstService Residential, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at FirstService Residential are pleased with their team. 170 Participants grade the quality of their coworkers a B. The majority believe the meetings at FirstService Residential are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at FirstService Residential believe the environment at FirstService Residential is positive. Most Participants believe the pace of work at FirstService Residential is comfortably fast. About 74% of the employees at FirstService Residential work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at FirstService Residential are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining FirstService Residential - Employee Onboarding
FirstService Residential employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
FirstService Residential KPIs and OKRs
Employees’ understanding of FirstService Residential's KPIs and OKRs is essential for its success. Out of 1 FirstService Residential employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
FirstService Residential CEO & Leadership
FirstService Residential CEO - David Diestel
76 /100
FirstService Residential’s CEO David Diestel started in this role in 2021. David’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Fort Lauderdale, FL. FirstService Residential’s CEO is highly regarded especially by employees in the Operations department, Caucasian employees, and Female employees. However, employees in the Admin department, Hispanic or Latino employees, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Compared to FirstService Residential’s competitors, David Diestel ranks right above Florida Power and Light Company CEO Eric Silagy. Under Diestel’s leadership, FirstService Residential employee respondents are most happy about their Executive Team and the company’s Leadership. Compensation and Perks And Benefits are two areas, according to respondents, where FirstService Residential could stand to see real improvement.
FirstService Residential Leadership
The FirstService Residential Executive Team is rated an “A-” and led by CEO David Diestel, Executive Director Susan Manch, and VICE PRESIDENT Andy Atwood
David Diestel CEO / President
David Diestel serves as the CEO / President of FirstService Residential.
Susan Manch Executive Director
Susan Manch serves as the Executive Director for FirstService Residential DC Metro. Susan started at FirstService... read more
Andy Atwood VICE PRESIDENT
Andy Atwood serves as the VICE PRESIDENT of FirstService Residential.
Joe Bolich Vice President
Joe Bolich serves as the Vice President of FirstService Residential in California. Joe started at FirstService... read more
Theresa Canfora Vice President
Theresa Canfora serves as the Vice President of FirstService Residential.
Shane Gillaspie Executive Vice President
Shane Gillaspie serves as the Executive Vice President of FirstService Residential in California. Shane started at... read more
Lee Newman Regional Director - Urban Division
Lee Newman serves as the Regional Director - Urban Division of FirstService Residential.
James Niccoli Executive Director
James Niccoli serves as the Executive Director of FirstService Residential.
Kevin Pennington Vice President, Community Management
Kevin Pennington serves as the Vice President, Community Management of FirstService Residential.
FirstService Residential Salaries
How much does FirstService Residential pay?
How much do people at FirstService Residential get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at FirstService Residential is $132,121, or $63 per hour, while the estimated median salary is $131,397, or $63 per hour.
At FirstService Residential, the highest paid job is a Group Product Manager at $219,394 annually and the lowest is a CS Rep at $45,000 annually. Average FirstService Residential salaries by department include: IT at $108,411, Communications at $230,876, Product at $162,256, and Admin at $60,750. Half of FirstService Residential salaries are above $131,397.
58 employees at FirstService Residential rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 179 ratings) while 57 employees at FirstService Residential rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 57 ratings).
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
17th Percentile $103k | $103k | 17th Percentile |
33rd Percentile $131k | $131k | 33rd Percentile |
50th Percentile $187k | $187k | 50th Percentile |
67th Percentile $244k | $244k | 67th Percentile |
83rd Percentile $275k | $275k | 83rd Percentile |
100th Percentile $306k | $306k | 100th Percentile |
$132,121*
Average Compensation
$131,397*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
FirstService Residential Salaries by Department
Diversity & Inclusion at FirstService Residential
Diverse employees at FirstService Residential score the company 71/100 across various culture categories, placing FirstService Residential in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at FirstService Residential across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
FirstService Residential Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
FirstService Residential PTO
FirstService Residential's PTO and Vacation policy typically gives 0-10 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
FirstService Residential Careers
FirstService Residential Jobs
No Recent Jobs found for FirstService Residential on Comparably
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H1B Visa
In 2019, FirstService Residential applied for 4 H1B visas. Of the work permits applied for, 75% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at FirstService Residential unveil that one approved work permit application was withdrawn before the employee’s start date.
Work Permit Application Outcome
4
Total Applied
H1B Applications Outcome
- 75% Granted (3 out of 4)
- 0% Denied ( out of 4)
- 25% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 4)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)
This data was calculated using publicly sourced data from OFLC Performance Data
Let FirstService Residential Know You Want To Work There
Overview of Candidates Interested in FirstService Residential on Comparably
Candidates By Department
Marketing | 43% | |
|---|---|---|
HR | 29% | |
Customer Support | 14% | |
Finance | 14% |
Candidates By Location
New York City | 14% | |
|---|---|---|
Minneapolis | 14% | |
Hendersonville | 14% | |
Las Vegas | 14% | |
West Covina | 14% | |
Other | 29% |
Frequently Asked Questions regarding FirstService Residential
Who is the CEO of FirstService Residential?
FirstService Residential CEO is David Diestel, their score by employees is 76
What is FirstService Residential eNPS?
The eNPS for FirstService Residential is 25
What is the salary for UI/UX Designer in FirstService Residential?
UI/UX Designer average salary in the US is 109k
What are the salaries in the Communications in FirstService Residential?
The average salaries for Communications in FirstService Residential is 231k
Who are FirstService Residential competitors?
FirstService Residential main competitors are Colliers International, Florida Power and Light Company, Republic Services
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