FirstService Residential Culture | Comparably
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FirstService Residential Claimed Company
FirstService Residential is an residential property management company in North America. read more
EMPLOYEE
PARTICIPANTS
173
TOTAL
RATINGS
1203

FirstService Residential Company Culture

FirstService Residential Culture

This score is derived from employee ratings & reviews
4.2/5
FirstService Residential's Overall Culture is rated B+

Top Rated Culture Dimensions

FirstService Residential CEO

Top 10%Top 10% of Similar Size Companies on Comparably
David Diestel FirstService Residential's CEO
David Diestel
77 /100

Diversity at FirstService Residential

Top 30%Top 30% of Similar Size Companies on Comparably
B

Diverse employees at FirstService Residential have rated Team, Executive Team, and Retention as the highest categories they have scored

Women at FirstService Residential

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at FirstService Residential have rated Executive Team, Manager, and Team as the highest categories they have scored

FirstService Residential eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

26

FirstService Residential employees are 26% more likely to recommend FirstService Residential as a great place to work

55%Promoters
16%Passives
29%Detractors

Working at FirstService Residential

Working at FirstService Residential is rated highly by 173 employees, across various culture dimensions. FirstService Residential employees are most satisfied about Professional Development, CEO Rating, and Executive Team categories, putting FirstService Residential’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Fort Lauderdale, FL. See below in detail how working at FirstService Residential was rated by employees.

Overall Company Culture at FirstService Residential

B+

Overall Company Culture at FirstService Residential is rated B+

Last updated 5 days ago

Top
20%

FirstService Residential ranks in the Top 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 173 Employees

View Results
0
20
40
60
80
100
Operations
82
Operations82
Admin
68
Admin68

FirstService Residential Employee Reviews

Out of 130 FirstService Residential employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping FirstService Residential improve their work culture.

82%
18%
Positive Reviews82%
Constructive Feedback18%

Positive Reviews From FirstService Residential Employees

  • What did you like most about the interview process?
    I totally enjoyed being interview by Lisa Bolin! she way wonderful, I felt very relaxed during my interview...
    Posted 5 days ago
  • What makes you most happy at work?
    My managers, I don't feel like just some co-worker, I feel part of the TEAM...
    Posted 5 days ago
  • What is most positive about the culture and environment at your company?
    I am surrounded by smart, strong Ladies! ;-}
    Posted 5 days ago

Constructive Feedback From FirstService Residential Employees

  • What needs to change to make the company culture better?
    Change in market level leadership.
  • What needs to change to make the company culture better?
    hiring better management, and the owners need to be more actively involved on the people ;even, not invisible.
  • What does the leadership team need to get better at?
    honesty, integrity, basic manners, training, follow through

FirstService Residential Company Information

FirstService Residential Company Overview

FirstService Residential is an residential property management company in North America.

FirstService Residential Mission, Vision & Values

FirstService Residential Mission & Values

Deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in the communities we manage.

HeadquarterDania, FL
United States of America
Websitewww.fsresidential.com/
Founding Date2007
Company StatusPrivate

FirstService Residential Competitors

FirstService Residential competitors include Colliers International, Florida Power and Light Company, and Republic Services. FirstService Residential ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how FirstService Residential compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    FirstService Residential's Logo
    FirstService Residential
    4.2/5
  2. #2
    Colliers International's Logo
    Colliers International
    4.2/5
  3. #3
    Florida Power and Light Company's Logo
    Florida Power and Light Company
    4.1/5
  4. #4
    Republic Services' Logo
    Republic Services
    2.8/5

FirstService Residential Employees

173 employees at FirstService Residential have reviewed FirstService Residential across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 5 days ago.

Overall, the 173 FirstService Residential employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at FirstService Residential are not very pleased with their total compensation at FirstService Residential, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at FirstService Residential are pleased with their team. 173 Participants grade the quality of their coworkers a B. The majority believe the meetings at FirstService Residential are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at FirstService Residential believe the environment at FirstService Residential is positive. Most Participants believe the pace of work at FirstService Residential is comfortably fast. About 74% of the employees at FirstService Residential work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at FirstService Residential are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining FirstService Residential - Employee Onboarding

FirstService Residential employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

FirstService Residential KPIs and OKRs

Employees’ understanding of FirstService Residential's KPIs and OKRs is essential for its success. Out of 1 FirstService Residential employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

FirstService Residential CEO & Leadership

FirstService Residential CEO - David Diestel

David Diestel FirstService Residential's CEO
77 /100

FirstService Residential’s CEO David Diestel started in this role in 2021. David’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Fort Lauderdale, FL. FirstService Residential’s CEO is highly regarded especially by employees in the Operations department, Caucasian employees, and Female employees. However, employees in the Admin department, Hispanic or Latino employees, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Compared to FirstService Residential’s competitors, David Diestel ranks right above Florida Power and Light Company CEO Eric Silagy. Under Diestel’s leadership, FirstService Residential employee respondents are most happy about their Professional Development and the company’s Executive Team. Compensation and Perks And Benefits are two areas, according to respondents, where FirstService Residential could stand to see real improvement.

FirstService Residential Leadership

The FirstService Residential Executive Team is rated an “A” and led by CEO David Diestel, Executive Director Susan Manch, and VICE PRESIDENT Andy Atwood

  • David Diestel  CEO / President

    David Diestel CEO / President

    David Diestel serves as the CEO / President of FirstService Residential.

  • Susan Manch Executive Director

    Susan Manch serves as the Executive Director for FirstService Residential DC Metro. Susan started at FirstService... read more

  • Andy Atwood VICE PRESIDENT

    Andy Atwood serves as the VICE PRESIDENT of FirstService Residential.

  • Joe Bolich Vice President

    Joe Bolich serves as the Vice President of FirstService Residential in California. Joe started at FirstService... read more

  • Theresa Canfora Vice President

    Theresa Canfora serves as the Vice President of FirstService Residential.

  • Shane Gillaspie Executive Vice President

    Shane Gillaspie serves as the Executive Vice President of FirstService Residential in California. Shane started at... read more

  • Lee Newman Regional Director - Urban Division

    Lee Newman serves as the Regional Director - Urban Division of FirstService Residential.

  • James Niccoli Executive Director

    James Niccoli serves as the Executive Director of FirstService Residential.

  • Kevin Pennington Vice President, Community Management

    Kevin Pennington serves as the Vice President, Community Management of FirstService Residential.

FirstService Residential Salaries

How much does FirstService Residential pay?

How much do people at FirstService Residential get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at FirstService Residential is $132,121, or $63 per hour, while the estimated median salary is $131,397, or $63 per hour.

At FirstService Residential, the highest paid job is a Group Product Manager at $219,394 annually and the lowest is a CS Rep at $45,000 annually. Average FirstService Residential salaries by department include: Design at $122,650, Business Development at $159,125, Product at $162,256, and Sales at $147,354. Half of FirstService Residential salaries are above $131,397.

59 employees at FirstService Residential rank their Compensation in the Top 50% of similar sized companies in the US (based on 182 ratings) while 58 employees at FirstService Residential rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 58 ratings).

Last updated 5 days ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$103k
$103k17th Percentile
33rd Percentile
$131k
$131k33rd Percentile
50th Percentile
$187k
$187k50th Percentile
67th Percentile
$244k
$244k67th Percentile
83rd Percentile
$275k
$275k83rd Percentile
100th Percentile
$306k
$306k100th Percentile
$132,121*
Average Compensation
$131,397*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

FirstService Residential Salaries by Department

Explore FirstService Residential Salaries

Diversity & Inclusion at FirstService Residential

Diverse employees at FirstService Residential score the company 71/100 across various culture categories, placing FirstService Residential in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at FirstService Residential across various culture dimensions.

Ranked Culture the Highest

Women 81/100
Department - Operations
Men N/A/100
Diverse Employees 68/100
Department - Admin

Ranked Culture the Lowest

Women 78/100
Department - Admin
Men N/A/100
Diverse Employees N/A/100

FirstService Residential Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

FirstService Residential PTO

FirstService Residential's PTO and Vacation policy typically gives 0-10 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

FirstService Residential Careers

FirstService Residential Jobs

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H1B Visa

In 2019, FirstService Residential applied for 4 H1B visas. Of the work permits applied for, 75% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at FirstService Residential unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

4
Total Applied
  • 75% Granted (3 out of 4)
  • 0% Denied ( out of 4)
  • 25% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 4)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)

This data was calculated using publicly sourced data from OFLC Performance Data

Let FirstService Residential Know You Want To Work There

Overview of Candidates Interested in FirstService Residential on Comparably

Candidates By Department

Marketing
43%
HR
29%
Customer Support
14%
Finance
14%

Candidates By Location

New York City
14%
Minneapolis
14%
Hendersonville
14%
Las Vegas
14%
West Covina
14%
Other
29%

Frequently Asked Questions regarding FirstService Residential

Who is the CEO of FirstService Residential?

FirstService Residential CEO is David Diestel, their score by employees is 77

What is FirstService Residential eNPS?

The eNPS for FirstService Residential is 26

What is the salary for Event Planner in FirstService Residential?

Event Planner average salary in the US is 91k

What are the salaries in the Sales in FirstService Residential?

The average salaries for Sales in FirstService Residential is 147k

Who are FirstService Residential competitors?

FirstService Residential main competitors are Colliers International, Florida Power and Light Company, Republic Services

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