Fiserv Company Culture
Fiserv Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.6/5
Top Rated Culture Dimensions
CEO Rating
A+Executive Team
A+Gender
A+Happiness
A+Leadership
A+Fiserv CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Frank Bisignano
80 /100
See More
Diversity at Fiserv
Top 15%Top 15% of Similar Size Companies on Comparably
A-
Diverse employees at Fiserv have rated Team, Leadership, and Manager as the highest categories they have scored
Women at Fiserv
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at Fiserv have rated Office Culture, Leadership, and Retention as the highest categories they have scored
Fiserv eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 15%Top 15% of Similar Size Companies on Comparably
Recommend to a Friend?
29
Fiserv employees are 29% more likely to recommend Fiserv as a great place to work
| 54% | Promoters |
|---|---|
| 21% | Passives |
| 25% | Detractors |
Fiserv Company News
Fiserv named a World's Most Admired Company™ for 2024
January 31st, 2024January 30th, 2024February 1st, 2024
Fiserv has again been named to the prestigious list of Fortune® “World’s Most Admired Companies™". This ranking recognizes highly regarded and successful organizations that stand out among their peers for overall corporate reputation. Fiserv ranked second in the Financial Data Services category. One of the company's most admired attributes is innovation, recognition of its ongoing commitment to clients to deliver a broad portfolio of technology s
Fiserv Launches First-of-its-Kind Index to Measure U.S. Small Business Performance at National, State, and Industry Levels
January 31st, 2024January 30th, 2024February 1st, 2024
Fiserv launched the Fiserv Small Business Index™, a first-of-its-kind indicator for assessing the performance of small businesses in the United States at national, state, and industry levels. The index is differentiated by its direct aggregation of consumer spending activity within the U.S. small business ecosystem. Rather than relying on survey or sentiment data, the Fiserv Small Business Index is derived from point-of-sale transaction data.
Fiserv Named a World’s Top FinTech Company by CNBC
August 11th, 2023August 10th, 2023August 12th, 2023
Fiserv has been named to the inaugural list of the World’s Top FinTech Companies in recognition of its delivery of fintech innovation. The list, compiled by CNBC and independent research firm Statista, identifies industry disruptors providing faster, affordable and more accessible services for their clients.
Fiserv was recognized in the Digital Payments Category for the depth and breadth of capabilities it provides merchants and financial inst
Fiserv Completes Listing Transfer to the New York Stock Exchange
July 11th, 2023July 10th, 2023July 12th, 2023
Fiserv, Inc. (NYSE: FI) completed the transfer of its stock exchange listing to the New York Stock Exchange. Effective on June 8, 2023 the company began trading under the ticker symbol “FI. Watch the video of the Fiserv Management team ringing the opening bell on the NYSE.
Fiserv Named to Fortune Ranking of America's Most Innovative
March 30th, 2023March 29th, 2023March 31st, 2023
Fiserv has been recognized for its ability to inspire and deliver innovation on behalf of its clients with inclusion in Fortune® America’s Most Innovative Companies, which takes a holistic view of a company’s innovative activity. Companies were chosen based on surveys of employees and experts in various field, and an independent analysis of the quantity and value of the company’s patents.
“We are proud to be among such a dynamic roster of inno
Working at Fiserv
Working at Fiserv is rated highly by 183 employees, across various culture dimensions. Fiserv employees are most satisfied about CEO Rating, Executive Team, and Happiness categories, putting Fiserv’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Fond Du Lac, WI. See below in detail how working at Fiserv was rated by employees.
Overall Company Culture at Fiserv
A+
Overall Company Culture at Fiserv is rated A+
Last updated months ago
Top
5%
Fiserv ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Fiserv Employee Reviews
Out of 823 Fiserv employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Fiserv improve their work culture.
| Positive Reviews | 89% |
|---|---|
| Constructive Feedback | 11% |
Positive Reviews From Fiserv Employees
- What is the best part about your compensation package?There are multiple layers to compensation.
- What do you like best about the leadership team?invested in their employee development.
- What are some of the best things about your team?Collaboration and willingness to help each other.
Constructive Feedback From Fiserv Employees
- What's going wrong and how can it be improved?There seems to be a lot of anxiety and tension and fear of "messing up" and that creates paralysis that I think adversely impacts performance.
- Why do you feel undervalued and what would make you feel better about your compensation?Higher salary and cash compensation versus majority equity
- Why do you feel undervalued and what would make you feel better about your compensation?not market competitive. felt good when i started (5yrs ago) and growth since then hasnt kept up with the market pace.
Fiserv Company Information
Fiserv Company Overview
Fiserv, Inc. (NYSE: FI) is a leading global provider of technology solutions to the financial services industry.
Fiserv was founded in 1984 and its current CEO is Frank Bisignano. Since its inception 42 years ago, Fiserv has grown to 40000 employees.
Fiserv Mission, Vision & Values
Fiserv Mission Statement
At Fiserv, our purpose is to deliver superior value for our clients through leading technology, targeted innovation and excellence in everything we do.
Fiserv Vision Statement
At Fiserv, our aspiration is to move money and information in a way that moves the world.
Fiserv Values
- Earn client trust every day
- Create with purpose.
- Inspire and achieve excellence.
- Do the right thing.
- Deliver on the promise of one Fiserv.
| Website | www.fiserv.com |
|---|---|
| Founding Date | 1984 |
| Tel | 262-879-5000 |
| Company Status | Public |
| Stock | FI |
| Jobs | www.careers.fiserv.com/ |
| Social Sites | |
| Headquarters | |
| Brookfield HQ | 255 Fiserv Dr Brookfield, WI 53045 United States of America |
| Berkeley Heights HQ | 100 Connell Dr Berkeley Heights, NJ 07922 United States of America |
Fiserv and the Milwaukee Bucks Inc. held a back-to-school drive at the Mary Ryan Boys & Girls Clubs of Greater Milwaukee last week. Associates from our Milwaukee headquarters and Bango, the Bucks’ mascot, helped hand out more than 300 backpacks full of school supplies to Milwaukee kids heading back to school. #FiservGivesBack
Fiserv believes that we're better together. Better for each other. Better for our clients. Better for collaboration. Better for innovation. Learn about a variety of ways you can work with us at https://www.careers.fiserv.com #bettertogether #worklifebalance #fiservcareers
Fiserv Forum is our annual client conference. Each year, Forum offers actionable insights on the future of commerce and financial services and unique perspectives to help our clients succeed in a dynamic global marketplace. #FiservForum2023 #Reach #FiservProud #ClientFirst
The Milwaukee Night Market transformed the heart of downtown into an exciting fusion of all the city has to offer. This free, outdoor event showcased a variety of local vendors, performers, on West Wisconsin Avenue between 2nd Street & Vel R. Phillips Avenue not too far away from our Fiserv Headquarters. Learn more: www.mkenightmarket.com #mke #mkenightmarket
Our focus on clients through innovation, talent, and investment has enabled us to drive sustained growth, as we reach more than 100 countries and serve nearly 100% of U.S. households," said Frank Bisignano, Chairman, President and Chief Executive Officer of Fiserv. #fiserv #nyse
Fiserv Gives Back to Small Business
Careers for Young Professionals at Fiserv
Welcome to Fiserv - Where Innovation and Diversity of Thought Intersect
Fiserv enables money movement for thousands of financial institutions and millions of people and businesses in a world that never powers down.
Fiserv Employees
Fiserv has 40000 employees in 2 locations. 183 employees at Fiserv have reviewed Fiserv across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 183 Fiserv employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Fiserv are pleased with their total compensation at Fiserv, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Fiserv are pleased with their team. 183 Participants grade the quality of their coworkers an A. The majority believe the meetings at Fiserv are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Fiserv believe the environment at Fiserv is positive. Most Participants believe the pace of work at Fiserv is extremely fast. About 23% of the employees at Fiserv work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Fiserv are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Fiserv employees generally work 10.3 hrs a day
Work Hours
A Day in the Life
Employees at Fiserv report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Fiserv have 0 meetings
Meetings
A Day in the Life
89% of Fiserv employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Fiserv employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
78% of Fiserv employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Fiserv employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
81% of Fiserv employees call their work environment positive
Environment
Joining Fiserv - Employee Onboarding
The prevailing opinion from employees about joining Fiserv is that the company was somewhat prepared on their first day. Fiserv employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Fiserv KPIs and OKRs
At Fiserv 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Fiserv's KPIs and OKRs is essential for its success. Out of 129 Fiserv employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 113 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
Fiserv CEO & Leadership
Fiserv CEO - Frank Bisignano
80 /100
Fiserv’s CEO Frank Bisignano started in this role in 2019. Frank’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Fond Du Lac, WI. Fiserv’s CEO is highly regarded especially by employees in the Admin department, employees in the HR department, and employees in the Legal department. However, employees in the Customer Support department, employees with the company for 1 to 2 Years, and employees with 1 to 3 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Fiserv’s competitors, Frank Bisignano ranks right above ACI Worldwide CEO Heasley. Under Bisignano’s leadership, Fiserv employee respondents are most happy about their Executive Team and the company’s Happiness. Meetings and Outlook are two areas, according to respondents, where Fiserv could stand to see real improvement.
Fiserv Leadership
The Fiserv Executive Team is rated an “A+” and led by CEO Frank Bisignano, Chief Financial Officer Bob Hau, and Chief Marketing Officer Leigh Asher
Frank Bisignano CEO / President
Frank Bisignano serves as the CEO / President of Fiserv.
Bob Hau Chief Financial Officer
Bob Hau serves as the Chief Financial Officer of Fiserv.
Leigh Asher Chief Marketing Officer
Leigh Asher serves as the Chief Marketing Officer of Fiserv.
Guy Chiarello Chief Operating Officer
Guy Chiarello serves as the Chief Operating Officer of Fiserv.
Andrew Gelb Head of Issuer Solutions
Andrew Gelb serves as the Head of Issuer Solutions of Fiserv.
Himanshu Patel Co-Head of Financial Institutions Group
Himanshu Patel serves as the Co-Head of Financial Institutions Group of Fiserv.
Joanne Sebby Chief Audit Executive
Joanne Sebby serves as the Chief Audit Executive of Fiserv.
Ivo Distelbring Head of Asia Pacific Region
Ivo Distelbring serves as the Head of Asia Pacific Region of Fiserv.
John Gibbons Co-Head of Financial Institutions Group
John Gibbons serves as the Co-Head of Financial Institutions Group of Fiserv.
Fiserv Salaries
How much does Fiserv pay?
How much do people at Fiserv get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Fiserv is $130,216, or $62 per hour, while the estimated median salary is $120,385, or $57 per hour.
At Fiserv, the highest paid job is a Director of Sales at $229,757 annually and the lowest is a Desktop Support at $42,393 annually. Average Fiserv salaries by department include: Operations at $126,769, Admin at $60,346, Sales at $163,392, and Engineering at $139,889. Half of Fiserv salaries are above $120,385.
175 employees at Fiserv rank their Compensation in the Top 10% of similar sized companies in the US (based on 415 ratings) while 169 employees at Fiserv rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 293 ratings).
Salaries contributed from Fiserv employees include job titles like Principal Engineer, Architect, Data Scientist, and Senior Developer. Comparably data has a total of 25 salary records from Fiserv employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $176k | $176k | 50th Percentile |
67th Percentile $243k | $243k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $304k | $304k | 100th Percentile |
$130,216*
Average Compensation
$120,385*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Fiserv Salaries by City
Fiserv Salaries by Department
Diversity & Inclusion at Fiserv
Diverse employees at Fiserv score the company 76/100 across various culture categories, placing Fiserv in the Top 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Fiserv across various culture dimensions.
We choose to stand for diversity and inclusion. We are committed to cultivating a diverse, respectful and inclusive workplace – a commitment that starts at the top. We are a globally connected team of more than 40,000 people that celebrates originality, and values diversity of backgrounds, cultures and ethnicities.,,We are committed to diversity at all levels, which is why we are requiring diverse slates of candidates for leadership positions, focusing on inclusive leadership and offering more than 150 trainings to every associate worldwide. Our Employee Resource Groups are a forum for associates and allies to exchange ideas, support each other and elevate professional development.
Ranked Culture the Highest
Ranked Culture the Lowest
Fiserv Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Fiserv PTO
Fiserv's PTO and Vacation policy typically gives unlimited days off a year with 71% of employees expected to be work free while out of office. Paid Time Off is Fiserv's 2nd most important benefit besides Healthcare when ranked by employees, with 29% of employees saying it is the most important benefit. Fiserv's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Frequently Asked Questions regarding Fiserv
What is Fiserv address?
Fiserv location is at 255 Fiserv Dr
Who is the CEO of Fiserv?
Fiserv CEO is Frank Bisignano, their score by employees is 80
What is Fiserv eNPS?
The eNPS for Fiserv is 29
What is Fiserv revenue?
Fiserv revenue is $18M
What is the salary for Financial Analyst in Fiserv?
Financial Analyst average salary in the US is 89k
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