Follett Corporation Employee Reviews
Out of 160 Follett Corporation employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping Follett Corporation improve their work culture. The Sales team, with 55% positive reviews, reports the best experience at Follett Corporation compared to all other departments at the company.
What does the leadership team need to get better at?
The leadership team has no idea how to successfully run multiple small businesses. College bookstores cannot be run like large chains but they refuse to see how their decisions are harming their low level employees and customer base.
The leadership team needs to spend more time in the stores so they can see what the people keeping this company running are dealing with on a daily basis.
Communication, training, expectations, staffing, real goals
Praise. Communication. Value their employees.
Empathy for all its employees
Why do you feel undervalued and what would make you feel better about your compensation?
No benefits. Executive greed is rampant
Nothing, this place makes me miserable.
Better pay. Nicer work environment.
Undervalued because my position is an afterthought and a catch all. Way too much expected of you for far too little pay. What would make me feel better? About $10-15k more a year at the very least
I have been overworked and feel like I’m constantly spinning my wheels. The pay structure for store employers makes it difficult to want to sta
What do your coworkers need to improve and how could you work together better?
Everyonr is just trying to get things done.
need to be right personnel for the job; fellow co worker lacked any customer service experience
A new store manager helps
Coworkers are fine, we're just all very burned out, and we've only been in position for 5 months.
I am the only employee at a store that used to have five employees. This change when we were bought out by an investment firm, and they decided to illuminate every other position in this location except mine.
What needs to change to make the company culture better?
Actually caring about employees. Not constantly telling employees how off the mark they are even though they're already working 12 - 14 hour days just to keep up
They need to stop hiring micromanagers who play favorites.
Hopefully change in currently happening with new PE group as new owners. But PE groups are driven solely by profit, so just wait & watch.
Complete reorganization of executive leadership or company should sell off what's left of it...
Get quality, competent leadership ASAP
What would you improve about your company's interview process?
Nothing at all would imporve it
It takes months to get hired on. I had to do 4 interviews
1st, invest in a quality HR department that actually hires HUMANS. Then, hire qualified HR HUMANS. An HR department with integrity and shows understanding & respect for State Labor Laws. Hated being a part of this questionable behavior! Labor laws need to be followed!!!
The interview took tens minutes over the phone. Desperate people
Put humans back into the Human Resource Department
What's going wrong and how can it be improved?
I do not think there can be any improvement at this point. All control has been stripped from the local campus store. Corporate is all about profit - not helping the students.
The people at the top need to treat the people below them like human beings.
Better buyers. Better merch. Lower prices
Need more staff at the store
Work load, giving us staff, hours allotted, high expectations with limited resources, checked out market leaders and regional leaders.
What would you most like to see improved at your company?
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