Comparably Awards

Best Company Work-Life Balance 2023 (Large Companies)

Food lion Claimed Company

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. By serving more than 10 million customers a week, our associates make sure our customers can always count on us to meet their needs. In addition, we make sure that our neighbors can count on us too. Through Food Lion Feeds, we are working to end hunger in our local communities by committing to donate 1 billion meals through food donations, volunteer service and other impactful hunger-relief initiatives. read more

EMPLOYEE PARTICIPANTS: 1924

TOTAL RATINGS: 15459

CEO: Meg Ham

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Food lion Customer Support Department Culture Breakdown

On Comparably 36 employees in Food lion's Customer Support department have rated their company’s overall culture grade a D contributing a total of 649 ratings. Most employees in Customer Support department have a minimum of 1 to 3 Years of work experience and have worked at Food lion for Less than 1 Year. Customer Support employees rate the categories Environment, Gender, and Diversity the highest while rating Perks And Benefits, Compensation, and Office Culture the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 41% men and 59% women.

Environment

Top 20% This score puts Food lion in the Top 20% of similar sized companies on Comparably

Environment Score at Food lion is rated a B+ by 32 employees.

Gender

Bottom 45% This score puts Food lion in the Bottom 45% of similar sized companies on Comparably

Gender Score at Food lion is rated a C by 25 employees.

Diversity

Bottom 45% This score puts Food lion in the Bottom 45% of similar sized companies on Comparably

Diversity Score at Food lion is rated a C by 9 employees.

Team

Bottom 30% This score puts Food lion in the Bottom 30% of similar sized companies on Comparably

Team Score at Food lion is rated a C- by 32 employees.

Outlook

Bottom 35% This score puts Food lion in the Bottom 35% of similar sized companies on Comparably

Outlook Score at Food lion is rated a C- by 32 employees.

Work Culture

Bottom 30% This score puts Food lion in the Bottom 30% of similar sized companies on Comparably

Work Culture Score at Food lion is rated a C- by 35 employees.

eNPS

Bottom 30% This score puts Food lion in the Bottom 30% of similar sized companies on Comparably

eNPS at Food lion is rated a C- by 32 employees.

Retention

Bottom 25% This score puts Food lion in the Bottom 25% of similar sized companies on Comparably

Retention Score at Food lion is rated a D+ by 35 employees.

Professional Development

Bottom 25% This score puts Food lion in the Bottom 25% of similar sized companies on Comparably

Professional Development Score at Food lion is rated a D+ by 4 employees.

CEO Rating

Bottom 20% This score puts Food lion in the Bottom 20% of similar sized companies on Comparably

CEO Rating at Food lion is rated a D by 34 employees.

Executive Team

Bottom 20% This score puts Food lion in the Bottom 20% of similar sized companies on Comparably

Executive Team Score at Food lion is rated a D by 33 employees.

Meetings

Bottom 15% This score puts Food lion in the Bottom 15% of similar sized companies on Comparably

Meetings Score at Food lion is rated a D by 32 employees.

Leadership

Bottom 10% This score puts Food lion in the Bottom 10% of similar sized companies on Comparably

Leadership Score at Food lion is rated a D- by 35 employees.

Happiness

Bottom 10% This score puts Food lion in the Bottom 10% of similar sized companies on Comparably

Happiness Score at Food lion is rated a D- by 34 employees.

Manager

Bottom 5% This score puts Food lion in the Bottom 5% of similar sized companies on Comparably

Manager Score at Food lion is rated a F by 33 employees.

Office Culture

Bottom 5% This score puts Food lion in the Bottom 5% of similar sized companies on Comparably

Office Culture Score at Food lion is rated a F by 3 employees.

Compensation

Bottom 5% This score puts Food lion in the Bottom 5% of similar sized companies on Comparably

Compensation Score at Food lion is rated a F by 33 employees.

Perks And Benefits

Bottom 5% This score puts Food lion in the Bottom 5% of similar sized companies on Comparably

Perks And Benefits Score at Food lion is rated a F by 32 employees.

Other Departments at Food lion

Office Culture at Food lion Locations

Washington, DC

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