Forefront Dermatology – Call center job is very stressful. Low pay relative to expectations and call volume. Health insurance coverage is expensive. Draconian no-fault attendance policy. On the positive side, work from home option is a big plus. Training is very good.
Call center job is very stressful. Low pay relative to expectations and call volume. Health insurance coverage is expensive. Draconian no-fault attendance policy. On the positive side, work from home option is a big plus. Training is very good.
What makes you most happy at work?
When patients compliment me on the customer service I provide.
What does the leadership team need to get better at?
Stop treating employees as if they are machines. Give some thought as to the reason for high turnover.