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Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought’s products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 109

TOTAL RATINGS: 2747

CEO: Sami Ghoche

Forethought Retention Score

Forethought is in the Top 5% of similar sized companies in its ability to retain quality employees. 100% of employees would not leave Forethought if they were offered a job for more money while 96% are excited to go to work each day. Overall, 97% of Forethought's employees feel the company is doing what it should to retain them while 3% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks Forethought's Retention

TOP
5%
In the Top 5% of 2026 Similar Sized Companies on Comparably
1st
1st place versus 4 competitors rated on Comparably

Nov

Feb

Nov

Feb

May

A+93 / 100

Jan

Who Ranks Forethought's Retention the Highest?

Experience - Entry Level 100/100

Department - Engineering 95/100

Department - Sales 95/100

Who Ranks Forethought's Retention the Lowest?

Department - Operations 88/100

Ethnicity - Hispanic or Latino 89/100

Department - Customer Success 91/100

Forethought Retention At a Glance

Forethought's Retention score is rated an "A+" by 109 employees. The category helps understand Forethought's focus and commitment to retaining employees in their organization.

Over the past three months, Forethought's Retention score has remained steady at 93/100. Forethought ranks in 1st place versus 4 competitors which include Coveo, Netomi, Aisera, and Solvvy. The Engineering and Sales departments are likely to stay at the company the longest, while the Operations and Customer Success departments are likely to have the highest turnaround.

Forethought's Retention score is in the Top 5% of 2026 similar sized companies (51-200 Employees) on Comparably.

Forethought's Retention Trendline

Forethought93
Similar Size on Comparably

How Forethought's Retention Score is Calculated

Answer	Percent
Yes	95%
No	5%

Do you believe you're paid fairly?

Answer	Percent
Yes	100%
No	0%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	96%
No	4%

Are you typically excited about going to work each day?

Answer	Percent
Every week	57%
Once a month	24%
Once a quarter	17%
Once a year	1%
Never	1%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	98%
No	2%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	97%
No	3%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	47%
Secure Enough	30%
Neutral	23%
Insecure	0%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	62%
No	38%

Do you have a close friend at work?

Answer	Percent
Yes	50%
No	50%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	33%
Once a week	33%
Once a month	0%
Once a quarter	0%
Never	34%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	25%
No	75%

Do you feel burnt out at work?

Answer	Percent
Yes	98%
No	2%

Are you challenged at work?

Answer	Percent
Yes	100%
No	0%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	100%
No	0%

Are you proud to be a part of your company?

Forethought's Retention Rank Against Similar Sized Companies on Comparably

TOP

Forethought ranks in the Top 5% of other companies on Comparably with 51-200 Employees for Retention Score.

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