Forethought Claimed Company
Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought’s products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform. read more
It is using state-of-the-art NLP/NLU tech to provide customers the best customer support AI! What this entails is a lot to learn and given many opportunities to grow. Plus, you are able to do this with like-minded individuals you get to know professionally and personally. Can't beat that!
What is the best part about your compensation package?
Health insurance, in-office food and commuter benefits
What are some of the best things about your team?
excitement, passion, customers first, driven, problem-solvers
What did you like most about the interview process?
Challenging questions, feedback asked right away
What is most positive about the culture and environment at your company?
smart people, lot to learn, high growth opportunities, anytime paid time off
What makes you most happy at work?
Managers actually care about Engineers as human beings and not just building things for the company to look good
What do you like best about the leadership team?
There is transparency. When things are brought up as feedback there is improvement done immediately. Even if you are new, you are heard from C-level even if you are not in the board meetings moving the nail for the company. That is comforting. It's a young company so for them to be attuned - awesome
Other Employee Reviews for Forethought
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