Forethought Claimed Company
Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought’s products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform. read more
I like this company. I think it is easy to put in a full 100% because the path is so clear. "If I hit this number, I will be promoted." I have run into barriers trying to close deals from managers and success. Everyone has their own goals and not every sale is welcomed with open arms...
What are some of the best things about your team?
We like each other. It is a great culture and it is easy to get along with anyone here.
What makes you most happy at work?
I think knowing that everything I do today will pay off and be seen. I also love the people I work with. Everyone is awesome to be around.
What is the best part about your compensation package?
The best part is we can close any account without having to pass it to a different "enterprise" team member. What ever company I am able to get into, I get to keep.
What do you like best about the leadership team?
They are outstanding when it comes to providing a vision of what we can become individually and as a whole. The promotion path is visible and clear, and customer's needs seem to always be placed first.
What is most positive about the culture and environment at your company?
I think everyone has their moments where they are upset or angry about a certain thing. But I think the friends we have made make it easy to vent and improve from past mistakes. Great culture of understanding.
What would you improve about your company's interview process?
Interviewing here is no joke. Dan has some questions I have never heard of, and I have had friends who I thought were amazing get turned down. That said, they must be doing something right because almost everyone here is very impressive and excellent at their job.
Other Employee Reviews for Forethought
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