Forward Air Competitors | Comparably
Comparably
Forward Air
A leading provider of time-definite surface transportation and related logistics services to the North American read more
EMPLOYEE
PARTICIPANTS
53
TOTAL
RATINGS
487

Forward Air Competitors

Forward Air competitors include XPO, FedEx and YRC Worldwide. Forward Air ranks 1st in Diversity Score on Comparably vs its competitors. See below how Forward Air compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
2nd
Gender Rank
3rd
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

See Forward Air Culture vs Competitors:

Forward Air Competitors
RankCompanyScore
1XPO75
2FedEx70
3Forward Air69
4YRC Worldwide46

Forward Air Competitors at a Glance

CEO Ratings Comparison

Forward Air's CEO Score Ranks 3rd

35 Employees at Forward Air rate Bruce Campbell a 69 out of 100, which ranks them 3rd below FedEx's CEO,Frederick Smith. Last rating was months ago.

  1. 1st
    Mario Harik XPO's CEO
    Mario Harik
    XPO
    81
    out of 100

    2068 Employees at XPO rate Mario Harik a 81 out of 100, which ranks them 1st out of Forward Air's competitors. Last rating was months ago.

  2. 2nd
    Frederick Smith FedEx's CEO
    Frederick Smith
    FedEx
    69
    out of 100

    3776 Employees at FedEx rate Frederick Smith a 69 out of 100, which ranks them 2nd out of Forward Air's competitors. Last rating was a day ago.

  3. 3rd
    Bruce Campbell Forward Air's CEO
    Bruce Campbell
    Forward Air
    69
    out of 100
  4. 4th
    Darren Hawkins YRC Worldwide's CEO
    Darren Hawkins
    YRC Worldwide
    34
    out of 100

    104 Employees at YRC Worldwide rate Darren Hawkins a 34 out of 100, which ranks them 4th out of Forward Air's competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1Mario HarikXPO81
2Frederick SmithFedEx69
3Bruce CampbellForward Air69
4Darren HawkinsYRC Worldwide34
Product Quality Score Comparison

Forward Air Ranks 1st in Product Quality Score

8 Customers rate Forward Air's Product Quality Score a 3.7/5, which ranks it 1st against its competitors.

  1. 1st
    Forward Air
    3.7 / 5
  2. 2nd
    FedEx
    3.6 / 5
  3. 3rd
    YRC Worldwide
    2.6 / 5
  4. 4th
    XPO
    2.4 / 5
Product Quality Score Comparison
RankCompany Score
1Forward Air74
2FedEx72
3YRC Worldwide52
4XPO49
NPS Comparison

Forward Air Ranks 1st in Net Promoter Score

10 Customers rate Forward Air's Net Promoter Score a 50, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Forward Air to a friend?”.

  1. 1st
    Forward Air
    50
  2. 2nd
    FedEx
    19
  3. 3rd
    XPO
    -38
  4. 4th
    YRC Worldwide
    -55
NPS Comparison
RankCompany Score
1Forward Air50
2FedEx19
3XPO-38
4YRC Worldwide-55
Pricing Score Comparison

Forward Air Ranks 1st in Pricing Score

6 Customers rate Forward Air's Pricing Score a 3.5/5, which ranks it 1st against its competitors.

  1. 1st
    Forward Air
    3.5 / 5
  2. 2nd
    FedEx
    3.4 / 5
  3. 3rd
    YRC Worldwide
    2.4 / 5
  4. 4th
    XPO
    2.2 / 5
Pricing Score Comparison
RankCompany Score
1Forward Air71
2FedEx68
3YRC Worldwide49
4XPO45
Customer Service Comparison

Forward Air Ranks 1st in Customer Service

6 Customers rate Forward Air's Customer Service a 3.6/5, which ranks it 1st against its competitors.

  1. 1st
    Forward Air
    3.6 / 5
  2. 2nd
    FedEx
    3.5 / 5
  3. 3rd
    YRC Worldwide
    2.4 / 5
  4. 4th
    XPO
    2.1 / 5
Customer Service Comparison
RankCompany Score
1Forward Air72
2FedEx70
3YRC Worldwide48
4XPO42
Overall Culture Score Comparison

Forward Air Ranks 3rd in Overall Culture Score

53 Employees rate Forward Air's Overall Culture a 69/100, which ranks it 3rd against its competitors, below FedEx. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    XPO
    75 / 100
  2. 2nd
    FedEx
    70 / 100
  3. 3rd
    Forward Air
    69 / 100
  4. 4th
    YRC Worldwide
    46 / 100
Overall Culture Score Comparison
RankCompany Score
1XPO75
2FedEx70
3Forward Air69
4YRC Worldwide46
eNPS Comparison

Forward Air Ranks 2nd in Employee Net Promoter Score

40 Employees rate Forward Air's Employee Net Promoter Score a 19, which ranks it 2nd against its competitors, below XPO. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Forward Air to a friend?”.

  1. 1st
    XPO
    21
  2. 2nd
    Forward Air
    19
  3. 3rd
    FedEx
    6
  4. 4th
    YRC Worldwide
    -50
eNPS Comparison
RankCompany eNPS
1XPO21
2Forward Air19
3FedEx6
4YRC Worldwide-50
Gender Score Comparison

Forward Air Ranks 3rd in Gender Score

3 Employees rate Forward Air's Gender Score a 56/100, which ranks it 3rd against its competitors, below FedEx. The Gender Score tracks how positively women rate their experience at Forward Air.

  1. 1st
    XPO
    75 / 100
  2. 2nd
    FedEx
    73 / 100
  3. 3rd
    Forward Air
    56 / 100
Gender Score Comparison
RankCompany Score
1XPO75
2FedEx73
3Forward Air56
Diversity Score Comparison

Forward Air Ranks 1st in Diversity Score

3 Employees rate Forward Air's Diversity Score a 79/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Forward Air.

  1. 1st
    Forward Air
    79 / 100
  2. 2nd
    XPO
    75 / 100
  3. 3rd
    FedEx
    70 / 100
  4. 4th
    YRC Worldwide
    56 / 100
Diversity Score Comparison
RankCompany Score
1Forward Air79
2XPO75
3FedEx70
4YRC Worldwide56

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