Forward Air Culture | Comparably
A leading provider of time-definite surface transportation and related logistics services to the North American read more
EMPLOYEE
PARTICIPANTS
53
TOTAL
RATINGS
487

Forward Air Company Culture

Forward Air Culture

This score is derived from employee ratings & reviews
3.7/5
Forward Air's Overall Culture is rated B-

Top Rated Culture Dimensions

Forward Air CEO

Top 40%Top 40% of Similar Size Companies on Comparably
Bruce Campbell Forward Air's CEO
Bruce Campbell
69 /100

Diversity at Forward Air

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at Forward Air have rated Work Culture, CEO Rating, and Outlook as the highest categories they have scored

Women at Forward Air

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Forward Air have rated Perks And Benefits, Compensation, and Environment as the highest categories they have scored

Forward Air eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably

Recommend to a Friend?

19

Forward Air employees are 19% more likely to recommend Forward Air as a great place to work

47%Promoters
25%Passives
28%Detractors

Working at Forward Air

Working at Forward Air is rated average by 53 employees, across various culture dimensions. Forward Air employees are most satisfied about Environment, Team, and eNPS categories, putting Forward Air’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Asheville, NC. See below in detail how working at Forward Air was rated by employees.

Overall Company Culture at Forward Air

B-

Overall Company Culture at Forward Air is rated B-

Last updated months ago

Top
40%

Forward Air ranks in the Top 40% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Forward Air Employee Reviews

Out of 60 Forward Air employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Forward Air improve their work culture.

84%
16%
Positive Reviews84%
Constructive Feedback16%

Positive Reviews From Forward Air Employees

  • What do you like best about the leadership team?
    Great communication, chill but strong leadership
  • What is most positive about the culture and environment at your company?
    Great teammates and management team.
  • What is the best part about your compensation package?
    The company insurance is adequate but leaves much to be desired. Unable to get certain medications covered.

Constructive Feedback From Forward Air Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Part Time Employees don't get holiday pay and are required to work holidays
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Compared to my co-workers doing less than me, I was extremely underpaid.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I was unfairly demoted. An my wages where cut greatly

Forward Air Company Information

Forward Air Company Overview

A leading provider of time-definite surface transportation and related logistics services to the North American

Forward Air Mission, Vision & Values

Forward Air Mission & Values

Forward Air is structured to optimize both savings and service to our customers.

HeadquarterPO Box 1058 .
Greeneville, TN
United States of America
Websitewww.forwardair.com
Founding Date1993
Tel423-636-7000
Company StatusPublic

Forward Air Competitors

Forward Air competitors include XPO, FedEx, and YRC Worldwide. Forward Air ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Forward Air compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    XPO's Logo
    XPO
    4.5/5
  2. #2
    FedEx's Logo
    FedEx
    3.9/5
  3. #3
    Forward Air's Logo
    Forward Air
    3.7/5
  4. #4
    YRC Worldwide's Logo
    YRC Worldwide
    2.2/5

Forward Air Employees

53 employees at Forward Air have reviewed Forward Air across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 53 Forward Air employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Forward Air are not very pleased with their total compensation at Forward Air, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Forward Air are pleased with their team. 53 Participants grade the quality of their coworkers a B. The majority believe the meetings at Forward Air are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Forward Air believe the environment at Forward Air is positive. Most Participants believe the pace of work at Forward Air is comfortably fast. About 53% of the employees at Forward Air work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Forward Air are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Forward Air - Employee Onboarding

The prevailing opinion from employees about joining Forward Air is that the company was somewhat prepared on their first day. Forward Air employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Forward Air KPIs and OKRs

Employees’ understanding of Forward Air's KPIs and OKRs is essential for its success. Out of 2 Forward Air employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Forward Air Salaries

How much does Forward Air pay?

How much do people at Forward Air get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Forward Air is $123,594, or $59 per hour, while the estimated median salary is $122,518, or $58 per hour.

At Forward Air, the highest paid job is a Director of Sales at $221,930 annually and the lowest is a CS Rep at $46,835 annually. Average Forward Air salaries by department include: IT at $102,991, Design at $115,852, Admin at $59,654, and Sales at $144,155. Half of Forward Air salaries are above $122,518.

21 employees at Forward Air rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 66 ratings) while 21 employees at Forward Air rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 23 ratings).

Last updated months ago.

1st Percentile
$72k
$72k1st Percentile
17th Percentile
$97k
$97k17th Percentile
33rd Percentile
$118k
$118k33rd Percentile
50th Percentile
$172k
$172k50th Percentile
67th Percentile
$222k
$222k67th Percentile
83rd Percentile
$263k
$263k83rd Percentile
100th Percentile
$274k
$274k100th Percentile
$123,594*
Average Compensation
$122,518*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Forward Air Salaries by Department

Explore Forward Air Salaries

Diversity & Inclusion at Forward Air

Diverse employees at Forward Air score the company 79/100 across various culture categories, placing Forward Air in the Top 10% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Forward Air across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Forward Air Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Forward Air PTO

Forward Air's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Forward Air's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Forward Air's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo50%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Forward Air Careers

Forward Air Jobs

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H1B Visa

In 2019, Forward Air applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Forward Air Know You Want To Work There

Overview of Candidates Interested in Forward Air on Comparably

Candidates By Department

Operations
20%
IT
20%
Customer Support
20%
All Industries
20%
Finance
20%

Candidates By Location

Dallas
40%
Canal Winchester
20%
Birmingham
20%
Other
20%

Frequently Asked Questions regarding Forward Air

What is Forward Air address?

Forward Air location is at PO Box 1058 .

Who is the CEO of Forward Air?

Forward Air CEO is Bruce Campbell, their score by employees is 69

What is Forward Air eNPS?

The eNPS for Forward Air is 19

What is the salary for Paralegal in Forward Air?

Paralegal average salary in the US is 59k

What are the salaries in the Marketing in Forward Air?

The average salaries for Marketing in Forward Air is 127k

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