
1 Customers rate Freshdesk's Product Quality Score a 4/5, which ranks it 3rd against its competitors, below Zendesk.
3 Employees rate Freshdesk's Overall Culture a 76/100, which ranks it 3rd against its competitors, below Helpshift. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
3 Employees rate Freshdesk's Diversity Score a 76/100, which ranks it 2nd against its competitors, below Support.com. The Diversity Score tracks how positively diverse employees rate their experience at Freshdesk.
