Freshdesk Company Culture
Freshdesk Culture
This score is derived from employee ratings & reviews4.3/5
Freshdesk's Overall Culture is rated A-
Top Rated Culture Dimensions
Diversity
BDiversity at Freshdesk
Top 25%Top 25% of Similar Size Companies on Comparably
B
Diverse employees at Freshdesk have rated the company culture
Women at Freshdesk
N/A
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Anonymously Rate Your Experience & Make Work BetterFreshdesk eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Recommend to a Friend?
N/A
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Anonymously Rate Your Experience & Make Work BetterWorking at Freshdesk
Working at Freshdesk is rated highly by 3 employees, across various culture dimensions. See below in detail how working at Freshdesk was rated by employees.
Overall Company Culture at Freshdesk
A-
Overall Company Culture at Freshdesk is rated A-
Last updated months ago
Top
15%
Freshdesk ranks in the Top 15% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
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Freshdesk Company Overview
Freshdesk enables companies to provide multichannel support via phone, email, chat, website, social networks and mobile apps.
| Headquarter | 311 California St San Bruno, CA 94104 United States of America |
|---|---|
| Website | www.freshworks.com/ |
| Founding Date | 2010 |
| Tel | 877.485.0317 |
| Company Status | Private |
Freshdesk Competitors
Freshdesk competitors include Zendesk, Helpshift, Spiceworks, and Support.com. Freshdesk ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Freshdesk compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Freshdesk Employees
3 employees at Freshdesk have reviewed Freshdesk across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Joining Freshdesk - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Freshdesk KPIs and OKRs
At Freshdesk 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Freshdesk's KPIs and OKRs is essential for its success. Out of 1 Freshdesk employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Freshdesk CEO & Leadership
Freshdesk CEO
Freshdesk Leadership
David Thompson Chief Marketing Officer
David Thompson serves as the Chief Marketing Officer of Freshdesk.
Suresh Seshadri CFO
Suresh Seshadri serves as the CFO of Freshworks Inc. (formerly Freshdesk). Suresh started at Freshworks Inc. (formerly... read more
Yagnesh Patel VP, Corporate Controller
Yagnesh Patel serves as the VP, Corporate Controller of Freshworks Inc. (formerly Freshdesk). Yagnesh currently resides... read more
Bobby Jaffari VP/GM, North America
Bobby Jaffari serves as the VP/GM, North America of Freshworks Inc. (formerly Freshdesk). Bobby currently resides in the... read more
Prasad Ramakrishnan Chief Information Officer
Prasad Ramakrishnan serves as the Chief Information Officer of Freshworks Inc. (formerly Freshdesk). Prasad currently... read more
Arun Pattabhiraman Global Vice President - Growth & Marketing
Arun Pattabhiraman serves as the Global Vice President - Growth & Marketing of Freshdesk.
David Thompson Chief Marketing Officer
David Thompson serves as the Chief Marketing Officer of Freshdesk.
Francesco Rovetta VP Alliances and Distribution
Francesco Rovetta serves as the VP Alliances and Distribution of Freshdesk.
Parker Trewin Vice President Corporate Communications
Parker Trewin serves as the Vice President Corporate Communications of Freshdesk.
Freshdesk Salaries
How much does Freshdesk pay?
How much do people at Freshdesk get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Freshdesk is $130,930, or $62 per hour, while the estimated median salary is $134,204, or $64 per hour.
At Freshdesk, the highest paid job is a General Counsel at $242,610 annually and the lowest is an Admin Assistant at $45,552 annually. Average Freshdesk salaries by department include: Legal at $242,610, Product at $166,729, HR at $141,879, and Finance at $96,893. Half of Freshdesk salaries are above $134,204.
2 employees at Freshdesk rank their Compensation in the Top 20% of similar sized companies in the US (based on 5 ratings) while 1 employee at Freshdesk ranks their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 2 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $103k | $103k | 17th Percentile |
33rd Percentile $133k | $133k | 33rd Percentile |
50th Percentile $184k | $184k | 50th Percentile |
67th Percentile $238k | $238k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $295k | $295k | 100th Percentile |
$130,930*
Average Compensation
$134,204*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Freshdesk Salaries by Department
Diversity & Inclusion at Freshdesk
Diverse employees at Freshdesk score the company 76/100 across various culture categories, placing Freshdesk in the Top 25% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Freshdesk across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Freshdesk Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Freshdesk PTO
Freshdesk's PTO and Vacation policy typically gives 10-15 days off a year. Freshdesk's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Freshdesk Careers
Freshdesk Jobs
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Overview of Candidates Interested in Freshdesk on Comparably
Candidates By Department
Engineering | 40% | |
|---|---|---|
Marketing | 20% | |
Customer Support | 20% | |
All Industries | 20% |
Candidates By Location
San Francisco | 60% | |
|---|---|---|
La Honda | 20% | |
Grants Pass | 20% |
Frequently Asked Questions regarding Freshdesk
What is Freshdesk address?
Freshdesk location is at 311 California St
What is Freshdesk eNPS?
The eNPS for Freshdesk is -50
What is the salary for Director of Product in Freshdesk?
Director of Product average salary in the US is 204k
What are the salaries in the HR in Freshdesk?
The average salaries for HR in Freshdesk is 142k
Who are Freshdesk competitors?
Freshdesk main competitors are Zendesk, Helpshift, Spiceworks, Support.com
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