FullStory Culture | Comparably
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FullStory Claimed Company
FullStory is a customer experience data app. read more
EMPLOYEE
PARTICIPANTS
21
TOTAL
RATINGS
312

FullStory Company Culture

FullStory Culture

This score is derived from employee ratings & reviews
3.7/5
FullStory's Overall Culture is rated B-

Top Rated Culture Dimensions

FullStory CEO

Top 20%Top 20% of Similar Size Companies on Comparably
Scott Voigt FullStory's CEO
Scott Voigt
78 /100

Diversity at FullStory

Women at FullStory

FullStory eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

36

FullStory employees are 36% more likely to recommend FullStory as a great place to work

65%Promoters
6%Passives
29%Detractors

Working at FullStory

Working at FullStory is rated average by 21 employees, across various culture dimensions. FullStory employees are most satisfied about Environment, CEO Rating, and Office Culture categories, putting FullStory’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Atlanta. See below in detail how working at FullStory was rated by employees.

Overall Company Culture at FullStory

B-

Overall Company Culture at FullStory is rated B-

Last updated months ago

Top
40%

FullStory ranks in the Top 40% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

FullStory Employee Reviews

Out of 13 FullStory employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping FullStory improve their work culture.

92%
8%
Positive Reviews92%
Constructive Feedback8%

Positive Reviews From FullStory Employees

  • What is the best part about your compensation package?
    PTO and Sabbatical after 5 years
  • What are some of the best things about your team?
    We are really bonded, and it's highly encouraged by management
  • What do you like best about the leadership team?
    They trust us. Numbers are transparent, and work is transparent and autonomous.

Constructive Feedback From FullStory Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Should be paid in the top 75% for my experience level, not at the median 50%.

FullStory Company Information

FullStory Company Overview

FullStory is a customer experience data app.

FullStory Mission, Vision & Values

FullStory Mission & Values

Everyone benefits from a more perfect online experience.

Headquarter1745 Peachtree St NE
Atlanta, GA 30309
United States of America
Websitewww.fullstory.com
Founding Date2014
Tel404-993-7977
Company StatusPrivate

FullStory Competitors

FullStory competitors include UserZoom, Gainsight, and ChurnZero. FullStory ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how FullStory compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    UserZoom's Logo
    UserZoom
    4.8/5
  2. #2
    Gainsight's Logo
    Gainsight
    4.7/5
  3. #3
    ChurnZero's Logo
    ChurnZero
    3.9/5
  4. #4
    FullStory's Logo
    FullStory
    3.7/5

FullStory Employees

21 employees at FullStory have reviewed FullStory across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 21 FullStory employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at FullStory are generally satisfied with their total compensation at FullStory, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at FullStory are pleased with their team. 21 Participants grade the quality of their coworkers a B-. The majority believe the meetings at FullStory are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at FullStory believe the environment at FullStory is positive. Most Participants believe the pace of work at FullStory is comfortably fast. About 79% of the employees at FullStory work 8 hours or less.

Overall, the employees at FullStory are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining FullStory - Employee Onboarding

The prevailing opinion from Comparably users in Atlanta about their company is that it was very prepared on their first day. Atlanta employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

FullStory KPIs and OKRs

Employees’ understanding of FullStory's KPIs and OKRs is essential for its success. Out of 2 FullStory employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

FullStory CEO & Leadership

FullStory CEO - Scott Voigt

Scott Voigt FullStory's CEO
78 /100

FullStory’s CEO Scott Voigt started in this role in 2014. Scott’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Atlanta. FullStory’s CEO is highly regarded especially by Male employees and Caucasian employees. Compared to FullStory’s competitors, Scott Voigt ranks right below ChurnZero CEO You Mon Tsang. Under Voigt’s leadership, FullStory employee respondents are most happy about their Environment and the company’s Office Culture. Perks And Benefits and Professional Development are two areas, according to respondents, where FullStory could stand to see real improvement.

FullStory Leadership

The FullStory Executive Team is rated a “C+” and led by CEO Scott Voigt, Chief Marketing Officer Peter Herbert, and VP of Sales Dan Bonnet

  • Scott Voigt  CEO / President

    Scott Voigt CEO / President

    Scott Voigt serves as the CEO / President of FullStory.

  • Peter Herbert Chief Marketing Officer

    Peter Herbert serves as the Chief Marketing Officer of FullStory.

  • Dan Bonnet VP of Sales

    Dan Bonnet serves as the VP of Sales of FullStory.

  • Bruce Johnson Co-founder, COO

    Bruce Johnson serves as the Co-founder, COO of FullStory. Bruce started at FullStory in April of 2012. Bruce currently... read more

  • Chris Samila VP of Partnerships

    Chris Samila serves as the VP of Partnerships of FullStory.

  • Darren Kennedy VP, Customer Experience

    Darren Kennedy serves as the VP, Customer Experience of FullStory. Darren started at FullStory in February of 2019.... read more

  • Jonathan Lyons Head of Bionic Operations

    Jonathan Lyons serves as the Head of Bionic Operations of FullStory. Jonathan started at FullStory in January of 2019.... read more

  • Dan Chapman Vice President Revenue Operations

    Dan Chapman serves as the Vice President Revenue Operations of FullStory. Dan started at FullStory in January of 2019.... read more

  • Jamie Garverick Head of Sales

    Jamie Garverick serves as the Head of Sales of FullStory.

Diversity & Inclusion at FullStory

The Diversity score provides insights into how diverse employees feel and rate their work experience at FullStory across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

FullStory PTO

FullStory's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is FullStory's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. FullStory's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo50%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

FullStory Careers

FullStory Jobs

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H1B Visa

In 2019, FullStory applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let FullStory Know You Want To Work There

Overview of Candidates Interested in FullStory on Comparably

Candidates By Department

Sales
50%
IT
50%

Candidates By Location

Atlanta
100%

Frequently Asked Questions regarding FullStory

What is FullStory address?

FullStory location is at 1745 Peachtree St NE

Who is the CEO of FullStory?

FullStory CEO is Scott Voigt, their score by employees is 78

What is FullStory eNPS?

The eNPS for FullStory is 36

Who are FullStory competitors?

FullStory main competitors are UserZoom, Gainsight, ChurnZero

Who is FullStory leadership?

Peter Herbert, Dan Bonnet & Bruce Johnson are part of FullStory leadership, Scott Voigt is the CEO

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