GC Services Competitors | Comparably
GC Services Claimed Company
Discover opportunities to be a part of one of the greatest teams in the world! GC Services is where job seekers find careers and life-changing opportunities to expand their own professional development while being a part of a team culture where advancement is celebrated and expected! GC Services' unique and distinguishing factors include our financial strength, industry longevity, and tenured executive leadership. We are one of the industry’s largest privately owned business process outsourcing (BPO) solutions providers in the United States with over 7,500 employees staffed throughout 30 geo-diverse contact center locations. read more
EMPLOYEE
PARTICIPANTS
31
TOTAL
RATINGS
298
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GC Services Competitors

GC Services competitors include TP, Concentrix, Alorica, Infosys and Afni. GC Services ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how GC Services compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
N/A
Product Quality
6th
NPS Rank
6th
Pricing Rank
6th
Customer Service
6th

See GC Services Culture vs Competitors:

GC Services Competitors
RankCompanyScore
1TP89
2Concentrix84
3Alorica77
4GC Services71
5Infosys61
6Afni55
Product Quality Score Comparison

GC Services Ranks 6th in Product Quality Score

3 Customers rate GC Services' Product Quality Score a 2.6/5, which ranks it 6th against its competitors, below Afni.

  1. 1st
    TIED
    TP
    4 / 5
  2. 1st
    TIED
    Alorica
    4 / 5
  3. 3rd
    Concentrix
    3.8 / 5
  4. 4th
    Infosys
    3.7 / 5
  5. 5th
    Afni
    3.2 / 5
  6. 6th
    GC Services
    2.6 / 5
Product Quality Score Comparison
RankCompany Score
1TP80
1Alorica80
3Concentrix76
4Infosys75
5Afni64
6GC Services53
NPS Comparison

GC Services Ranks 6th in Net Promoter Score

3 Customers rate GC Services' Net Promoter Score a -100, which ranks it 6th against its competitors, below Afni. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend GC Services to a friend?”.

  1. 1st
    TP
    33
  2. 2nd
    Alorica
    25
  3. 3rd
    Infosys
    15
  4. 4th
    Concentrix
    15
  5. 5th
    Afni
    -10
  6. 6th
    GC Services
    -100
NPS Comparison
RankCompany Score
1TP33
2Alorica25
3Infosys15
4Concentrix15
5Afni-10
6GC Services-100
Pricing Score Comparison

GC Services Ranks 6th in Pricing Score

3 Customers rate GC Services' Pricing Score a 2.2/5, which ranks it 6th against its competitors, below Afni.

  1. 1st
    TP
    3.9 / 5
  2. 2nd
    Alorica
    3.9 / 5
  3. 3rd
    Infosys
    3.7 / 5
  4. 4th
    Concentrix
    3.4 / 5
  5. 5th
    Afni
    3.3 / 5
  6. 6th
    GC Services
    2.2 / 5
Pricing Score Comparison
RankCompany Score
1TP78
2Alorica78
3Infosys75
4Concentrix69
5Afni67
6GC Services45
Customer Service Comparison

GC Services Ranks 6th in Customer Service

3 Customers rate GC Services' Customer Service a 2.6/5, which ranks it 6th against its competitors, below Afni.

  1. 1st
    TP
    4 / 5
  2. 2nd
    Alorica
    4 / 5
  3. 3rd
    Infosys
    3.8 / 5
  4. 4th
    Concentrix
    3.7 / 5
  5. 5th
    Afni
    3.2 / 5
  6. 6th
    GC Services
    2.6 / 5
Customer Service Comparison
RankCompany Score
1TP81
2Alorica80
3Infosys76
4Concentrix74
5Afni65
6GC Services53
Overall Culture Score Comparison

GC Services Ranks 4th in Overall Culture Score

31 Employees rate GC Services' Overall Culture a 71/100, which ranks it 4th against its competitors, below Alorica. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    TP
    89 / 100
  2. 2nd
    Concentrix
    84 / 100
  3. 3rd
    Alorica
    77 / 100
  4. 4th
    GC Services
    71 / 100
  5. 5th
    Infosys
    61 / 100
  6. 6th
    Afni
    55 / 100
Overall Culture Score Comparison
RankCompany Score
1TP89
2Concentrix84
3Alorica77
4GC Services71
5Infosys61
6Afni55
eNPS Comparison

GC Services Ranks 4th in Employee Net Promoter Score

25 Employees rate GC Services' Employee Net Promoter Score a 4, which ranks it 4th against its competitors, below Alorica. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at GC Services to a friend?”.

  1. 1st
    TP
    76
  2. 2nd
    Concentrix
    55
  3. 3rd
    Alorica
    32
  4. 4th
    GC Services
    4
  5. 5th
    Infosys
    -14
  6. 6th
    Afni
    -27
eNPS Comparison
RankCompany eNPS
1TP76
2Concentrix55
3Alorica32
4GC Services4
5Infosys-14
6Afni-27
Gender Score Comparison

GC Services Ranks 4th in Gender Score

3 Employees rate GC Services' Gender Score a 73/100, which ranks it 4th against its competitors, below Alorica. The Gender Score tracks how positively women rate their experience at GC Services.

  1. 1st
    TP
    89 / 100
  2. 2nd
    Concentrix
    84 / 100
  3. 3rd
    Alorica
    76 / 100
  4. 4th
    GC Services
    73 / 100
  5. 5th
    Infosys
    62 / 100
  6. 6th
    Afni
    54 / 100
Gender Score Comparison
RankCompany Score
1TP89
2Concentrix84
3Alorica76
4GC Services73
5Infosys62
6Afni54
Diversity Score Comparison
Not Enough Ratings To Rank GC Services
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