Genesis Healthcare Employee Reviews
Out of 295 Genesis Healthcare employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Genesis Healthcare improve their work culture. The Customer Support team, with 58% positive reviews, reports the best experience at Genesis Healthcare compared to all other departments at the company. The Admin team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Eliminate the "us versus them " management to workers attitude
horrible place to work D.O.N. & ADMIN are nasty to staff , the place will rip your soul right out of you
Pay attention to their employees!
Staff the facility adiquatly so we can provide the care this company says it does.
I have made a formal complaint
Why do you feel undervalued and what would make you feel better about your compensation?
Get respect from management, not demeaning comments about how worthless we are.
I have not had a raise in 2 years, the admin turnover is frequent and I have only seen one employee eval in the years I have worked for them
we don't get stock compensations. Only hourly pay
Review from Customer Success Dept
This company shouid show empathy
Better 401k would be helpful.
What do your coworkers need to improve and how could you work together better?
be held accountable for their roles & duties within those roles- communication - working as a team vereses against one another
Start over - replace them
Some are great. Some are the rudest individuals I have ever encountered.
Some co-workers are wonderful. Some make me dread every day.
Fire management hire qualified professionals to run facility .
What needs to change to make the company culture better?
Appreciation and better compensation and benefits
Updated rooms for residents. Involved activities. Better food for them. Fix or replace broken stuff
not allowing click to have the power they have in running the center- if your not part of the click- you are an outsider and deemed an issue that needs resolved
We need staff that will show up. We need bonuses for shifts picked up. We need extra money when having to do splits between two units
Enough staffing , real professional people . Not play favorites with patients . I personally wont put my worse enemy in that facility .
What would you improve about your company's interview process?
Try returning phonecalls and not acting like you are doing me a favor by talking to me.
Actually interview the person and not feed person full false info
The prospective employee does 99 percent of the leg work.
Make hiring process a little shorter
Review from Customer Success Dept
Simpler less time consuming better interviewer
What's going wrong and how can it be improved?
Better corporate management, more focus on worker
Again - fairness would help. Appreciation of employees and actual development.
the kitchen really has to do a better job, we have a bad reputation just about the food alone!
Review from Customer Success Dept
Stop paying inspectors off so place wont be full of needed repairs not happening . Stop putting bio hazard materials in regular garbage . Constant turn over year after year.
The headquarters need to do better
What would you most like to see improved at your company?
Everything needs improvement- the food, the care, the staff
Improved medical benefits, matching 401k, fair yearly raises