Genesis Healthcare Employee Reviews

Overworked and residents deserve better care and food

training for the job is expected to be completed on your own time via job aides. there is little assistance to have someone in house with you to help train on systems and processes

Toxic. Incredibly toxic. Dysfunctional. Zero support. No leadership. No team.

Management needs to learn how to respect employees under them. They need to provide needed paperwork and lists of who needs to be charted on. They need a system to get supplies that nurses need to do their jobs. They also should refrain from threatening employees with disciplinary action......

ADMINSTOR , HR , ADON are unfair . Workers try to really help patients but always short staffed and over worked. I would NOT put my loved one in their care . While workers on floor running room to room . Nurse managers stay in conference room pretend to be working .

My team and director work well together

This is a Great way to help others

They are approachable, they will answer questions without hesitation

The people at the center level are fantastic. They work hard and they care and they do the jobs of five people each. The problem is with the top.

Review from Admin Dept

Yea I’m here for you

Staff the facility adiquatly so we can provide the care this company says it does.

I have made a formal complaint

communication, availabily to help when needed and not by offering job aides, demonstrating support and providing it , less time in meetings

Caring and Treat people fairly .

Being organized and treat workers and residents better

Health insurance that is less expensive for the same coverage than anywhere else I've worked

Not sure exactly what compensation packages are

Review from Customer Success Dept

Vacation time and sick days

Fair wages and good benefits

Tuition reimbursement and competitive pay

Review from Customer Support Dept

Get respect from management, not demeaning comments about how worthless we are.

I have not had a raise in 2 years, the admin turnover is frequent and I have only seen one employee eval in the years I have worked for them

we don't get stock compensations. Only hourly pay

Review from Customer Success Dept

This company shouid show empathy

Better 401k would be helpful.

The cna's and nurses are truly a team in my facility.

we work well together and when someone needs help/ coverage we take care of it

We work together help each other out

I'm the senior aid. I help with everything. I take on everything so my coworkers won't have to

Great team, very caring staff that is resilient.

be held accountable for their roles & duties within those roles- communication - working as a team vereses against one another

Start over - replace them

Some are great. Some are the rudest individuals I have ever encountered.

Some co-workers are wonderful. Some make me dread every day.

Fire management hire qualified professionals to run facility .

Can't think of a single thing.

some coworkers are wonderful and helpful

The patients and their family

Very respectful of culture and individuals. Remote work requires meetings for environment.

Good workers good clean kitchen and organized

Review from Customer Success Dept

Updated rooms for residents. Involved activities. Better food for them. Fix or replace broken stuff

not allowing click to have the power they have in running the center- if your not part of the click- you are an outsider and deemed an issue that needs resolved

We need staff that will show up. We need bonuses for shifts picked up. We need extra money when having to do splits between two units

Enough staffing , real professional people . Not play favorites with patients . I personally wont put my worse enemy in that facility .

communication, compassion, understanding, residents-focused, less managers so you know who is actually in charge and who you can go to for assistance

Nothing because it’s not going anywhe

came to shadow and was told we are hiring

I was interviewed via phone

They way they explained things on what I will be doing

Interviewing with a multitude of individuals at once rather than multiple interviews.

Try returning phonecalls and not acting like you are doing me a favor by talking to me.

Actually interview the person and not feed person full false info

The prospective employee does 99 percent of the leg work.

Make hiring process a little shorter

Review from Customer Success Dept

Simpler less time consuming better interviewer

My pts and my co- workers thst i have left being able to care for my pts saftly and effectively

Being rewarded and acknowledged for dealing with productivity standards.

My administrator listens to me and works through all of my concerns, problems, and comes up with amazing solutions. Providing amazing quality in customer service is such a blessing to be able to provide

When we have good outcomes for residents and can keep them and their families happy.

My residents and caring for them

the kitchen really has to do a better job, we have a bad reputation just about the food alone!

Review from Customer Success Dept

Stop paying inspectors off so place wont be full of needed repairs not happening . Stop putting bio hazard materials in regular garbage . Constant turn over year after year.

The headquarters need to do better

Community perception is very negative. Difficult to recruit.

Pushing admissions when staffing is at an all time low

The team work, and ability to grow and move up in the company.

Review from Admin Dept

My work schedule, coworkers and manager

Everything needs improvement- the food, the care, the staff

Improved medical benefits, matching 401k, fair yearly raises