B+
74/100
GGA Solutions Claimed Company
A #PeopleFirst company helping build awesome customer experiences where #CustomerIsFirst read more
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GGA Solutions Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
My coworkers make my day a bit better
People are always willing to help
Everybody is so understanding and amazing
Review from Customer Support Dept
I believe there are chances to grow
Review from Customer Support Dept
easy-going coworkers in the company.
I like the sense of humor of my coworkers, this make the job easier.
my home office job ......
everything everything is good that's it
Review from Customer Support Dept
communication work storng bond best attiudtue
Review from Customer Success Dept
The communication path is always direct and solving issues is done quickly
the fact that most of us grew up in the states and we bring our experience with us
Review from Sales Dept
everyone is really nice and we help each other
All people is AHOD when something is needed
Review from Operations Dept
We like to express out selves and work on it
We treat each other as one Happy Family
That it is a people first company.
People is always willing to support you as much as they can for you to succeed
Review from Operations Dept
That we are treated as a human been not only as a worker
Review from Sales Dept
Hard working group of people
Always looking up for us
What needs to change to make the company culture better?
Be pointed, create courses for your coworkers and agents to create a good company, and don't be a misogyny call center
Review from Customer Support Dept
be accountable and efficient and accurate
they never train only emails and messages. They do not give time for training , company expects to do training on your day off. The deduct the bonus for not following process in which employee was not train. Always tell customer that is employee fault of not following process
take in concideration work from home agents we get the job done and it feels you just give us the left overs
Listen what representatives says about the customer interaction. We know! We are the workforce
Review from Customer Support Dept
Taking responsibility for the mistakes and improving on the shortfalls. Especially the ones in the leadership roles need to understand the concept and values of integrity and respect. Unbiased treatment sometimes makes it difficult to take decision which are more strategic to business.
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