GGA Solutions Leadership Employee Reviews
What do you like best about the leadership team?
The trust in you and don't harass you in the home office.
Always willing to help when needed
The feeling of someone that will help you with any question or trouble it's amazing.
Review from Customer Support Dept
It shows that they care for the company
Review from Customer Support Dept
as a great and strong team
they are open to discuss ideas sometimes
Review from Customer Support Dept
The best Leadership, is always in everything there no something he missed up, always al pendiente y al tiro
everything everything is good thanks
Review from Customer Support Dept
He always hear our suggestions
All ways on top of all requests
Review from Customer Success Dept
They always there went needing help
Attention to details inside the team, they take the time to talk at least 2 times a week with evreyone on the team
They are friendly, kind and always look out for us, if we have any problem, they support us.
They provide us with all the tools necessary to make our money and they are always there for us
Review from Sales Dept
My coach is a person who not only cares about how we work and helping us improve, but also cares about ourselves. And even if he has a lot of work and sometimes at the moment he cannot attend, he always helps us to solve any situation.
Review from Customer Support Dept
I do believe there is areas of oportunity when it comes to leadership, but overall it offers a great enviroment
Its like the leaders are almost your friends, thats cool
Review from Operations Dept
They tried to answer your question right away
He helps me on everything he can
Communication, passion, motivation, clarity and provide solutions
Review from Operations Dept
What does the leadership team need to get better at?
they need to have more interactions and coachings with the agents
Review from Customer Support Dept
They are not train to provide support or management on every day situation
they have to take 3 chats to feel the same way we feel every day
She would need to be more human and have a better understanding that we all don't learn the same way or as fast as others.
The manager doesn't seem to care about the mental health of the employees. Honestly, she is one of the unreachable people of this company. I had better experiences from people of human resources and other administrative departments than with her. She only talks about doing more and more.
planning in a way that agents are not getting back to back calls all day every day, supervisors & QA have to take normal calls everyday.
Review from Customer Support Dept