GitLab Employee Reviews
Out of 597 GitLab employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping GitLab improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at GitLab compared to all other departments at the company. The Operations team offered the most constructive feedback, with 6% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Awesome culture to work with colleagues.
Review from Marketing Dept
Time management Financial/money management Confidence Initiative Global awareness/cultural competence Interpersonal/networking skills.
Easy to get a hold of
My manager is truly willing to help me and to see me succeeding. She is doing everything that makes sense to have me growing fast and feeling comfortable.
Review from Sales Dept
My direct manager really lives up the company's values and focus on our mental health and also personal growth. I feel alive because they show a genuine care, and not transactional relation.
Review from Sales Dept
What does the leadership team need to get better at?
Listening to remote employees when they tell you of issues
The worst leadership I ever encountered. They enforce that gitlab is not a democracy. Managers have total control over employees and promote and fire people based on what they feel regardless of performance. The entire management and executive teams are friends and don't abide by any rules.
Managers and upper management make a point that GitLab is not a democracy and have unlimited privilege to fire or promote employees regardless of real world preformance or processes. Management can't be escalated, criticized or blamed since they are mostly friends and unregulated.
Review from Sales Dept
Leadership always say that GitLab is not a democracy and they make it clear that it's a dictatorship run by management where real world preformance doesn't matter and direct managers have total control over employees' future with many suddenly fired or promoted based on word of mouth only.
business experience, not be afraid of negative feed back about operations, culture on conflicts resoltution, financial plan
What is the best part about your compensation package?
RSU is very competitive for me.
Review from Marketing Dept
80/20 split with stock options and bonus
Compensation is great: lot of RSU and variable.
It is fair and equitable and no quibble
Salary and unlimited PTOs are the best in the industry
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The pay is below market rate.
Benefits such as 401(k) and medical/dental/vision are sub-par. They should be brought up to the same level as industry leaders like Google/Meta
I feel our benefits package is sub-par to industry leaders like Google/Meta, and a better 401(k) plan and health benefits would be nice
GitLab well underpays compared to the tech benchmark. GitLab should do away with the location factor and bring pay up to industry standard.
They need to do a salary review ASAP. People leave because of money. GitLab is a great company to work in terms of diversity, equality and transparency, the hiring process is tough and it's also hard to be selected among worldwide candidates, they really need to do something to keep their employees.
What are some of the best things about your team?
Great at sharing knowledge, lots of smart and empathetic people. Sadly, the wonderful people are far outweighed by the terrible, inexperienced management and mercurial managers.
Collaboration under remote work is very efficient under handbook.
Review from Marketing Dept
always supportive, friendly, skilled people
Review from Sales Dept
Top professionals and tech enthusiasts
very collaborative and transparent communication. that build trust among the team and senses of belonging, I feel inclusive and we are running well to deliver the best result for the organization. .
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
The culture is the definition of toxic positivity and corporate brain washing. Meeting are not obligatory but "encouraged" with managers blaming employees for not attending. Discrimination and passive aggression is rampant as long as the language used is PC and sounds flowery.
Meetings are all branded as optional with many of them being mandatory to attend making the experience frustrating for everyone. Managers chase employees to attend meetings substituting words like "must attend" with "preferable"
Review from Sales Dept
Even though a lot of meetings are mentioned to be optional, you would be casually forced into attending them with management sugar coating words like "obligatory" for words like "encouraged" while carrying the same meaning, making meetings all the more frustrating.
What is most positive about the culture and environment at your company?
Respectful work environment with each other.
Review from Marketing Dept
It is transparent and highly values driven
The values are lived and breathed by everyone
All of the values are truly lived
Friendly and helpful co-workers, full transparency, immensely helpful handbook
Review from Engineering Dept
What needs to change to make the company culture better?
Culture starts at the top. When leadership at the top is toxic, it trickles down. There needs to be ways to keep leadership accountable and responsible for toxic work environments
The culture differs greatly between individuals and teams as it heavily depends on the location and the manager of the employee. It's an extreme divide between extremely happy employees and victims silenced by NDAs.
The culture is the definition of toxic positivity and passive aggression. Everything must be positive, criticism is not allowed, all actions are done to "improve" and objections are frowned upon. It's a very effective brain washing marketing effort.
Review from Sales Dept
The environment is extremely toxically positive to a point where it feels like brain washing. Nothing bad ever happens and criticisms are unwelcomed. Management can get away with any act of aggression or harassment as long as they use the right words and framing for their narrative.
Avoid gossiping and increase the open conversations to resolve missunderstandings or issues
What did you like most about the interview process?
The interview will be conducted at the same time as competing candidates and will take some time.
Review from Marketing Dept
different persona to talk to, very honest interviewers
Review from Sales Dept
The interaction with my peers. We had time to ask questions on both side. Everybody is aware that this is a win-win process. They wanted to be sure that I fit with Gitlab values, and they knew that I needed to be sure that Gitlab fit with my values. We were both selecting/validating the other one.
Review from Sales Dept
Everything felt like fluid conversations
It felt like fluid conversations
What would you improve about your company's interview process?
It takes a long time to complete (2-3 months) because of time zone differences, etc.
Very haphazard with no clear direction, feedback or next steps. There are no processes in place and managers hiring basically who they like most.
The process is haphazard and unclear. As there's no processes set in place and managers hiring basically who they like the most based on no criteria, the interview process can last for months.
Review from Sales Dept
Shorter time-frames. Interviewers should always know the next steps
Review from Engineering Dept
The company values asynchronous communication, but the interview process is not asynchronous. Given that they are hiring people who succeed in a synchronous interview, I'm predicting the asynchronous work style will slowly erode with new hires.
Review from Engineering Dept
What makes you most happy at work?
Some of the people are wonderful. The fact that the software is open source is great.
I get a lot of praise from my colleagues here.
Review from Marketing Dept
flexible working hours, great team to work with, supportive people and a brilliant product to sell
Review from Sales Dept
The culture of Gitlab. Very strong culture, perfectly aligned with my values.
Review from Sales Dept
The company has a vision and we execute it as one team
What's going wrong and how can it be improved?
Customers and outsiders view gitlab as a try hard with over exaggerated product and culture. Now that I know the truth I support that view. Management and executives need a complete overhaul or this company will sink
GitLab is viewed by outsiders as pretentious and over exaggerating the success and efficacy of their culture and product. After my experience working with them, I agree. The company needs processes in place and for leadership to be changed especially for non technical teams.
Review from Sales Dept
Employees are dropping like flies getting fired or resigning with no reporting on it as they are working as contractors and NDAs preventing any legal action against the company. The entire management need to be restructured as people will eventually speak up about it.
The IT development and the lack of team building culture
What do you like best about your company?
Company values. Transparency is just amazing.
What would you most like to see improved at your company?
There aren't any Outlook reviews of GitLab yet.
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