Global Industrial Company – i have learned that sales customer service is forgotten and not care for all perks all go to sales everything praised is only in sales unless you have worked in cs for more then 5 years you are a favorite and praised . please stop having Sarah walk around micromanaging its a pandemic in this country | Comparably

Global Industrial Company – i have learned that sales customer service is forgotten and not care for all perks all go to sales everything praised is only in sales unless you have worked in cs for more then 5 years you are a favorite and praised . please stop having Sarah walk around micromanaging its a pandemic in this country

Join an Innovative Team. Global Industrial® will exceed your expectations of what a company should be.
Global Industrial is one of the world's most experienced resources for industrial supplies. From pallets to whiteboards, we can supply that. But what really sets us apart is that every one of our million-plus products comes with something extra: industrial strength know-how. Looking for a go-getter? A problem-solver? A deadline beater? Whatever you need to keep your company running like a well-oiled machine, we can supply that. read more
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EMPLOYEE
PARTICIPANTS
621
TOTAL
RATINGS
18503

i have learned that sales customer service is forgotten and not care for all perks all go to sales everything praised is only in sales unless you have worked in cs for more then 5 years you are a favorite and praised . please stop having Sarah walk around micromanaging its a pandemic in this country

What are some of the best things about your team?

we help one another for the most part

What is most positive about the culture and environment at your company?

my coworkers you go above and beyond out side there job little. They take on lead and manger roles with no praise just trying to help.

What does the leadership team need to get better at?

everything, customer service is the worst department you all treat us like nothing including management. over work and underpaid were force to work overtime every week and its still not enough for you .

Why do you feel undervalued and what would make you feel better about your compensation?

to be paid for the amount of work we all do in customer service , we take calls and emails we dont get any log off time to work theses issues and were always being yelled at by Sarah to do more its never enough . Then pay more !

What's going wrong and how can it be improved?

mangers need to learn how to talk and interact with employees.Management terrible attitude.Lazy leads that don't want to help you ask yet they ask to lead. STOP FAVORITISM this includes account mangers and cs reps that have worked longer then 5 years they mess up and need to be held accountable

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