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Global Industrial Company Claimed Company
Global Industrial is one of the world's most experienced resources for industrial supplies. From pallets to whiteboards, we can supply that.
But what really sets us apart is that every one of our million-plus products comes with something extra: industrial strength know-how. Looking for a go-getter? A problem-solver? A deadline beater? Whatever you need to keep your company running like a well-oiled machine, we can supply that. read more
Long hour since since I started, too much turn over. We keep heariig - "hang in there, it will get better". They have been saying this for years. When will it actually happen?
Briefly describe your overall experience at your company
the stressors are often unnecessary. it's frustrating to watch, as we have the potential to be GREAT, but we keep missing the mark by a longshot. not sure how executive group doesn't know this. ACE=accelerating customer experience into the toilet. accelerate only means increase speed, not improve.
Briefly describe your overall experience at your company
Too much work in our department, too many changes and people just doing what they want since training is slack.
What is most positive about the culture and environment at your company?
being able to work from home
What is most positive about the culture and environment at your company?
Being able to work from home
What do you like best about the leadership team?
Easy to speak to them.
What makes you most happy at work?
When I can complete an issue for a customer
What makes you most happy at work?
solving a problem customer has
Why do you feel undervalued and what would make you feel better about your compensation?
Bonuses need to reflect the hard work we do. 401K should be matched dollar for dollar.
What are some of the best things about your team?
Dont really interact with my team; however, my lead and manager are easy to speak with when I need to
What are some of the best things about your team?
my team is smart. we are in the trenches together. we need each other to stay sane and prevent meltdowns. the environment here is very stressful. the team members support one another to get thru that.
What does the leadership team need to get better at?
they have lofty goals, but never never put any support system in place to achieve those. corporate sales reps should have full admin and cust service support to retain those corporate customers. we do NOT treat our customers well. hard to retain their business.
What do your coworkers need to improve and how could you work together better?
Leads need to be receptive to helping all employees not only the ones on their team. I wouldn't be reaching out to a lead if I could handle or knew the answer myself. They need to actually answer the phone or IM when we are reaching out.
What is most positive about the culture and environment at your company?
hard to say. we get tokens of gratitude, but they don't make up for the additional stressors that we get on a daily basis. our problems are oversimplified and glossed over by mgmt. hard to be happy about the good things when there's always a negative to follow.
Why do you feel undervalued and what would make you feel better about your compensation?
Raise this year didnt even meet the cost of living increase, so actually I am making less. Have been working mandatory OT for a few years with no end in sight. If company is making such outstanding revenue, this needs to be shared with employees with either pay increases, bonus or 401k increase
Why do you feel undervalued and what would make you feel better about your compensation?
i'm not free to do my job because of all the extra garbage on my plate each day. that makes me feel undervalued. re benefits, our restrictive time off policy seems dumb. real life doesn't exactly work that way. sometimes i need to schedule outside of the 30-90 day window we're limited to. dumb.
What does the leadership team need to get better at?
Not taking down to employees There is too much emphasis on taking a call. but none on letting us work to fix the problem. They want you back on the phone getting another call. You know if we could have time (other than 1 hour a day) to work issues, maybe there wouldn't be mad repeat callers
Other Employee Reviews for Global Industrial Company
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