Globe Life Employee Reviews
Out of 76 Globe Life employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Globe Life improve their work culture.
What does the leadership team need to get better at?
Fire tree, fire the idiot above her, and start caring about staff
Don't micro-manage and listen to people
Not lying to people and taking advantage of people
The leadership team needs to learn how to cater to it's employees. We have our name slapped on the side of a baseball field yet we can't even have a refrigerator to put our lunch in.
Actually hire white people instead of ghetto people I know it's a call center but it doesn't mean you have to hire bottom of the barrel people who say they're "people's persons"
Why do you feel undervalued and what would make you feel better about your compensation?
Researched other companys for same position and most every company pays higher and these calls are B2B..no breaks between 120 calls a day.
We advise mamagement of issues, and they get ignored, they know the phone# for customers has been down fpr 2+ yrs, and it still down, you have at least 50 people calling in on a system that can handle maybe 10 calls at a time, so customers are constanly being dropped or disconnected. Mgmt is aware.
No benefits and run yourself into the ground to make a paycheck lying to people.
We currently support 7 companies all under the Globe Life umbrella and are expected to keep up with the overwhelming amount of work with very little support.
Everything was going great until they started making us come back in to the office you don't pay us enough to come into the office
What do your coworkers need to improve and how could you work together better?
They lie just as bad as the managers by working there and lyingbto clients. They claim to be christian company but lie to get appointments.
Everybody's been apart for so long nobody knows anybody and everybody just blankly stares at each other during meetings
Self discipline and self motivation
What needs to change to make the company culture better?
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What would you improve about your company's interview process?
I mean it's a stupid computer test I pretty much will hire anybody who says they want the job
What's going wrong and how can it be improved?
Customers are mad that they cant reach a customer service rep, bc there calls are being disconnected by our system, and their address are being changed to a completly wrong addresses by someone in our company. The insureds have no idea about the address we are changing it to. Mgmt is aware.
Change with the times and dont lie to people
What would you most like to see improved at your company?
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