Gogo Employee Reviews
Out of 666 Gogo employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Gogo improve their work culture. The Sales team, with 100% positive reviews, reports the best experience at Gogo compared to all other departments at the company. The Product team offered the most constructive feedback, with 14% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Marketing Dept
What do you like best about the leadership team?
The communication lines are open both ways and relatively transparent.
Review from Customer Support Dept
I have not or heard the leadership team yet. But they seem to be transparent which is great.
Review from Engineering Dept
Transparent leadership. Informational culture. Leadership does not try to hide what is going on in the company.
Review from Operations Dept
They are transparent and strategic. They invest in growth and place importance on company culture.
Review from Operations Dept
The employees are treated like family. The Leadership and Execs aren't stowed away on some mythical floor you can't get to. You see them everyday and you can talk to them about anything. Sports, Family, or just say Hi.
Review from Customer Support Dept
What does the leadership team need to get better at?
Acknowledge the gaps in skill and management on every level including their own.
Review from Marketing Dept
Listen to they experts they hired
Review from Marketing Dept
The CEO adds zero value to the executive team. He only has the position because he invested hundreds of millions into the company decades ago. He is slowly but surely destroying the positive culture that has been built throughout the years.
Better employee retention. Pay at or above industry salaries.
Review from Engineering Dept
Retaining quality engineers by giving them the tools they need to be efficient, as well as the salaries they want.
Review from Engineering Dept
What is the best part about your compensation package?
Discretionary Time Off the company offers
Review from Customer Support Dept
401k match, HSA contribution, unlimited PTO
Review from Engineering Dept
The RSU's and the pay seems very fair.
Review from Operations Dept
Excellent employee stock program and RSU grants.
Review from Operations Dept
Pay, Perks, Benefits, there is nothing bad about the compensation package you receive working for this amazing company
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Increased Bonus, because it is not fair across all the levels.
Annual salary (base salary) increases need to be higher, especially when inflation is skyrocketing.
Review from Engineering Dept
Make salaries equal to what the industry is paying for similar talent and years experience. Gogo Props for a job well done is not enough and is somewhat of an insult.
Review from Engineering Dept
To provide what was promised as to career and growth to an individual eager for success.
Review from Product Dept
I should get a raise of 25%
Review from Engineering Dept
What are some of the best things about your team?
They are very friendly and collaborative
Review from Engineering Dept
Always available to ask questions and very approachable at all times.
Review from Operations Dept
Everyone gets along with one another.
Review from Marketing Dept
Almost everyone is a high-quality collaborator that is passionate about meeting company goals.
Review from Operations Dept
Your team is an actual team that looks out for and helps each other and checks in with each other.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
A bit more openness to other ways of doing things, getting out of the rut of
Review from Customer Support Dept
I feel like we need to be self-independent and understand and support each other's roles/job descriptions. Be able to communicate better.
Review from Product Dept
Stop placing blame on the situation, own your mistakes and move forward.
Review from IT Dept
Incredibly siloed and disjointed teams. Lack of communication across executives and VPs means that it's every department for themselves.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Lots of company events to socialize and the free food is nice!
Review from Engineering Dept
Transparency and feeling like I can approach anyone for assistance without being looked down on.
Review from Operations Dept
Unlimited PTO is encouraged to use.
Review from Marketing Dept
There is room for innovation and a high level of openness to new ideas across the whole organization.
Review from Operations Dept
I said it before I will say it again and preach it from the top of the highest place: You get treated like family! Everyone cares for everyone you are not a number here. You are a person and your opinion matters.
Review from Customer Support Dept
What needs to change to make the company culture better?
I think that having events like PI planning really help make the culture great by getting to see coworkers. Having more events like that or catered lunches would help bring more people into the office regularly. I also think for people to feel united and valued, giving more swag would help.
Review from Engineering Dept
Listen to what employees want. Give us tools that enhance our productivity, not limit it.
Review from Engineering Dept
"Fast paced" because of incompetent decisions, or lack of decisions. A toxic environment that won't be changed until the entire executive and senior management team is replaced.
Review from Operations Dept
What did you like most about the interview process?
Building tour and meeting other members of the team.
Review from Finance Dept
I met with between 5-8 people so I got a great idea of who I would be working alongside.
Review from Operations Dept
I could be myself. They talked about culture add!
The communication with the recruiter, the manager, and the peer employees. They were all very friendly and positive and they stayed that way after I was hired on, as well!
Review from Operations Dept
The communication with everyone I talked to. Everyone was upbeat, positive, and friendly. And they stayed that way after I was hired on, too.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Gogo yet.
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What makes you most happy at work?
I enjoy solving difficult problems
Review from Engineering Dept
The work itself is enjoyable to do, and the people are so comfortable to work with.
Review from Operations Dept
Being able to do things that matter to the customers and the bottom line.
Review from Operations Dept
The people, the work, the friends I make, the twists and turns that come with each day, the fact that if I want to learn more all I have to do is ask.
Review from Customer Support Dept
Seeing my team develop more and more
Review from Operations Dept
What's going wrong and how can it be improved?
SVP has no skills in the department they oversee. The company is reactive instead of proactive. It is clear to contributors that there are individuals lacking skills for the roles they are in leading to errors and delays.
Review from Marketing Dept
Continued flexible working and listening to input of the experts
Review from Marketing Dept
Working a lot of hours regularly
Review from Finance Dept
My manager needs basic training in management. Need more technical managers. My manager has lied to me a few times.
Review from Engineering Dept
My manager is out of touch and is of no help to the team. My manager's position could easily be eliminated and my team's success would increase.
Review from Engineering Dept
What do you like best about your company?
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Gogo yet.
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