GoodRx Employee Reviews
Out of 153 GoodRx employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping GoodRx improve their work culture. The Communications team, with 100% positive reviews, reports the best experience at GoodRx compared to all other departments at the company. The Product team offered the most constructive feedback, with 67% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Communications Dept
My experience has been rewarding, fulfilling, joyful, and positive.
Review from Communications Dept
Review from Engineering Dept
What do you like best about the leadership team?
Openness and ambition to make a difference in healthcare
Review from Communications Dept
GoodRx is a place of inclusion, personal and professional growth, fun environment for work. It is an employee-first company.
My leadership provides me with the autonomy, tools and support I need to get things done well, quickly, and effectively- and are very clear about expectations and goals. Clarity is key- and alignment on values, purpose, direction, rationale is strong. I've experienced many companies, but GoodRx wins
They are honest, empowering, and insightful. I'm confident in the direction the leadership team is taking the company.
Review from Product Dept
I appreciate their investment in my projects and how those projects impact the greater good of company's goals.
Review from Communications Dept
What does the leadership team need to get better at?
They simply need to talk about issues, openly.
Recognizing and firing toxic leaders that hire and promote incompetent managers or that engage in politics that slow the business down
Review from Product Dept
Engineering leadership at GoodRx really just... doesn't know what they are doing. Decision making is chaotic. Executives are constantly micromanaging. Nothing ever gets done. My advice for the execs: step back. Your job is hiring people and building culture, not building software.
Review from Engineering Dept
The culture used to be great until Q1 2019. Since Silverlake joined the board, the culture has deteriorated. Some software engineers work late nights and on weekends creating higher expectation for others. There is a culture of overwork. Also a high churn rate. Very discouraging.
Review from Engineering Dept
What is the best part about your compensation package?
Base pay and opportunities for bonuses
Review from Communications Dept
Free dental and medical. Fair and generous reviews. Paid time off
It's adequate- not the highest, not the lowest but we work for a purpose here.
The focus on mental health, life/work balance, and remote work.
Review from Communications Dept
The medical benefits are outstanding
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I think the numbers (at least that I receive) at not at all competitive with market, and HR is insistent on making sure the exact bands remain a mystery to anyone already working here.
Review from Engineering Dept
Pay is competitive but not worth the long hours engineers have to work. Software engineers are overloaded. There is not enough room to learn.
Review from Engineering Dept
Disappointing raises based on percentages rather than changing market rate.
Review from Engineering Dept
I don’t, things are great
Review from Product Dept
Lower than market rate. Not based on merit.
What are some of the best things about your team?
Strong collaboration, passion for excellence and dedication to duty above and beyond
Alignment on values, resources needed, teamwork.
Our ability to work cross-collaboratively. We are a highly verticalized team and understand each other's goals and approach each other with empathy.
Review from Communications Dept
Dedicated, respectful and hard working
Review from Engineering Dept
Nice, good people who care about the mission.
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of GoodRx yet.
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What is most positive about the culture and environment at your company?
Enthusiastic problem solving and support in finding solutions
Review from Communications Dept
A very inclusive environment and lots of opportunity to develop.
Why we're doing the work-- it's meaningful and important!
You can tell people are passionate about the work being done here. You can also tell people are well taken care of. And I believe when you're taken care of, you can produce better work.
Review from Communications Dept
We're doing good work to help Americans receive affordable healthcare and we are getting lots of perks and recognition along the way! The company is always looking to improve!
Review from Engineering Dept
What needs to change to make the company culture better?
Engineering culture at GoodRx needs a massive overhaul. The main components I would recommend are: 1. Eliminate waterfall-type development methods, particularly 'inceptions' 2. Give teams real autonomy. Right now every team is strangled by executive meddling and stakeholder overload.
Review from Engineering Dept
Firing someone within first year of hire is a not because they were bad, it's because we failed to train and motivate them to perform. Try reducing churn rate. Managers must treat team with respect. They need to make sure the team members are not overworked. Different members have different capacity
Review from Engineering Dept
The lack of transparency about day to day or even quarterly decisions is very frustrating.
Review from Engineering Dept
What did you like most about the interview process?
Personality, openness, objectivity, and responsiveness
Review from Communications Dept
Encouragement to speak and be free. The atmosphere was not intense.
Meeting a 'panel' of people.
It was fast, friendly, and felt right.
Review from Communications Dept
It was fast and next steps were clear.
Review from Engineering Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of GoodRx yet.
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What makes you most happy at work?
Taking creative risks and having the opportunity to see them through
Review from Communications Dept
Engaging with my colleagues and clients.
I love the people I interact with, my projects, my life/work balance, and benefits available to me.
Review from Communications Dept
Autonomy, people listen to my ideas and we have healthy conversations. There is no fear of retaliation.
Review from Engineering Dept
Supporting my team and doing my job. I support a good number of people in my role and it's great to meaningfully impact so many teams.
What's going wrong and how can it be improved?
The engineering organization is just a mess. Decisions are made haphazardly and then reversed. There's no consistency. Executives try to act like architects, while architects are all AWOL. Every decision is a political battle.
Review from Engineering Dept
What do you like best about your company?
There aren't any Outlook reviews of GoodRx yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of GoodRx yet.
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